Recall 20V194 affects 94 2018-2020 Crossroads Hampton recreational trailers for a tire-pressure label error. Repair is free at any franchised Crossroads dealer.
Crossroads is recalling 94 2018-2020 Hampton recreational trailers under recall 20V194 because the Federal identification tag lists tire pressure as 6 PSI instead of the correct 80 PSI. The wrong label can lead owners to underinflate the tires, increasing crash risk, and Crossroads dealers will install a corrected label free of charge.
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What's wrong?
The Federal Identification Tag on a 2018-2020 Crossroads Hampton 371FKL is the certification label that lists key vehicle information, including the tire pressure the owner should use. On a trailer, that pressure matters because the tires carry the loaded weight and need the correct air pressure for normal towing.
On affected Hampton trailers, the label was printed with the wrong tire pressure. It shows 6 PSI when the correct tire pressure is 80 PSI. The problem is the label itself, not the tire or wheel, but an owner who follows the printed label receives the wrong inflation instruction.
What you notice is a mismatch between the Federal Identification Tag and the information for the rim and tire. If the tag shows 6 PSI instead of 80 PSI, the label is wrong and needs the corrected certification information.
Who's affected?
All three model years are tied to the same vehicle label (placard or certification) issue.
| 2020 Crossroads Hampton | vehicle label (placard or certification) |
|---|---|
| 2019 Crossroads Hampton | vehicle label (placard or certification) |
| 2018 Crossroads Hampton | vehicle label (placard or certification) |
| Units affected | 94 |
| Field incidents | NHTSA has logged no field incidents to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific trailer is included.
What's the safety risk?
The incorrect tire label can lead an owner to set tire pressure too low, which increases the risk of a crash. Until the label is replaced, confirm the correct PSI with a Crossroads dealer before towing or driving the trailer. Repair is free at any franchised Crossroads dealer.
What should I do?
- Check your VIN to confirm your 2018-2020 Crossroads Hampton is included in this recall.
- Contact a franchised Crossroads dealer to schedule the free Federal Identification Tag replacement that corrects the tire-pressure label.
- Bring the recall notice if one has arrived. If not, reference recall number 20V194 when you call.
- Inflate the tires to the correct pressure listed for your trailer, not the incorrect label, until the replacement tag is installed.
What happens at the repair
At the dealer, a Crossroads technician replaces the Federal Identification Tag with a corrected label. The recall repair is free, including parts and labor. The new tag corrects the tire pressure information listed on the trailer, so the label matches the required specification. Keystone has a general reimbursement plan on file. If you already paid for a related label correction, ask Keystone customer service or the dealer how to submit documentation under that plan.
| Reimbursement | Reimbursement available |
|---|
Timeline
| April 3, 2020 | NHTSA published the recall |
|---|---|
| May 29, 2020 | Owner notification mailed |
| June 1, 2020 | Dealer notification began |
| June 1, 2020 | Dealer notification ended |
| June 1, 2020 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 20V194?
Recall 20V194 covers 94 2018-2020 Crossroads Hampton 371FKL recreational trailers with a Federal Identification Tag that lists tire pressure as 6 PSI instead of 80 PSI. That wrong label can lead owners to underinflate the tires, increasing crash risk.
What should I do if my 2018-2020 Crossroads Hampton is on this recall?
Check your VIN to confirm your specific trailer is included in recall 20V194. If it is, contact a franchised Crossroads dealer or Keystone customer service at 1-866-425-4369 and reference Keystone recall 20-376. The Federal Identification Tag replacement is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to fix the defect at no cost. Keystone will replace the incorrect Federal Identification Tag free of charge, so parts and labor are covered for included Crossroads Hampton trailers.
What is the safety risk?
The risk is tire underinflation caused by the incorrect pressure label. If an owner follows the 6 PSI label instead of the correct 80 PSI pressure, the tires can be underinflated, which increases the risk of a crash.
What if I bought my Crossroads Hampton used?
The free recall repair still applies. Recall coverage follows the trailer, not the first owner. Check your VIN to confirm whether your specific 2018-2020 Crossroads Hampton is included, then contact a franchised Crossroads dealer or Keystone customer service with recall 20V194.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/20V194000 |
|---|---|
| Crossroads customer service | 1-866-425-4369 |
| NHTSA recall # | 20V194 |
| NHTSA recall # (full) | 20V194000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Quarterly Report (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 23, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →