Recall 20V187 affects 16 2016-2018 Altec AT200A vehicles with incorrect rear tire size or load rating. Repair is free at any franchised Altec dealer.
Altec is recalling 16 2016-2018 AT200A vehicles built on Ford E-350 Cutaway chassis over rear tire size and load rating information. The issue raises crash risk through reduced stability or tire failure when the vehicle is overloaded, and the Altec dealer repair is free.
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What's wrong?
The rear tires on a 2016-2018 Altec AT200A carry the weight placed on the Ford E-350 Cutaway chassis. Their size and load rating tell the operator and service shop how much weight the tire is built to support. On this vehicle, the rear tires need a rating that matches the finished Altec configuration, not just the base van chassis.
Altec changed this configuration from the original tires and wheels to tires with a higher load rating. The problem is that some units were not confirmed to have received that update during production. If the rear tires have the wrong size or load rating, the vehicle can be overloaded even when it appears properly equipped.
An operator can feel vibration while driving on the road. Low tire pressure or abnormal wear on the rear tires are also warning signs that the rear tires are not carrying the load correctly.
Who's affected?
Spans the 2016, 2017, and 2018 AT200A model years, all involving tire markings.
| 2016 Altec AT200A | tire |
|---|---|
| 2017 Altec AT200A | tire |
| 2018 Altec AT200A | tire |
| Units affected | 16 |
| Field incidents | NHTSA has logged no field incidents to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific vehicle is included.
What's the safety risk?
An overload condition can reduce vehicle stability or lead to tire failure, increasing the risk of a crash. Watch for vibration during roading, low tire pressure, or abnormal wear on the rear tires, and schedule the inspection soon if your VIN is included. Repair is free at any franchised Altec dealer.
What should I do?
- Check your VIN to confirm your 2016-2018 Altec AT200A is included in this recall.
- Contact your nearest franchised Altec dealer to schedule the free tire inspection and replacement that corrects the rear tire size and load rating problem.
- Bring the recall notice if Altec mailed one. If not, reference recall number 20V187 when you call.
- Avoid overloading the vehicle until the dealer inspects the rear tires and completes the repair.
What happens at the repair
At the dealer, an Altec technician inspects the rear tires and confirms that the tire size and load rating match the required specification for the Ford E-350 Cutaway chassis. Tires that are the wrong size or load rating are replaced at no cost. Parts and labor are covered under the recall. Altec has a general reimbursement plan on file. If you already paid for a related tire repair before the recall notice, bring repair documentation and ask Altec customer service how to submit a reimbursement claim.
| Reimbursement | Reimbursement available |
|---|
Timeline
| March 30, 2020 | NHTSA published the recall |
|---|---|
| May 22, 2020 | Owner notification mailed |
| May 26, 2020 | Dealer notification began |
| May 26, 2020 | Interim owner notification (was planned for this date) |
| May 27, 2020 | Dealer notification ended |
Frequently asked questions
What is recall 20V187?
Recall 20V187 covers 16 2016-2018 Altec AT200A vehicles built on Ford E-350 Cutaway chassis with rear tires that have the wrong size or load rating. Altec dealers will inspect the tires and replace incorrect tires for free.
What should I do if my 2016-2018 Altec AT200A is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 20V187. If it is, contact an Altec dealer to schedule the tire inspection. Reference recall number 20V187 when you call. Altec customer service is at 1-877-462-5832.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. Altec dealers will inspect the rear tires and replace any tire with the wrong size or load rating free of charge.
What is the safety risk in recall 20V187?
The safety risk is reduced vehicle stability or tire failure from an overload condition. That increases crash risk. Until the tires are inspected, avoid loading the vehicle beyond its rating and arrange the free dealer inspection as soon as you confirm your VIN is included.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/20V187000 |
|---|---|
| Altec customer service | 1-877-462-5832 |
| NHTSA recall # | 20V187 |
| NHTSA recall # (full) | 20V187000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Quarterly Report (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 23, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →