Recall 20V184 affects 897 2019-2020 Chevrolet Bolt EV vehicles for overlong rear door-handle cables. Repair is free at any franchised Chevrolet dealer.
Chevrolet is recalling 897 2019-2020 Bolt EV vehicles under recall 20V184 because rear door-handle cables are too long and can be damaged when the rear window opens. A damaged cable can let a rear door open while driving or stop the inside handle from opening it; Chevrolet dealers will complete the repair free of charge.
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What's wrong?
The rear side door inside handle cable on the 2019-2020 Chevrolet Bolt EV connects the interior rear door handle to the door latch. When a passenger pulls the inside handle, the cable moves the latch mechanism so the rear door opens normally. That cable also has to stay clear of the rear window as the glass moves down inside the door.
On affected Bolt EVs, Chevrolet used a longer rear-door handle cable during production. The cable sits in the path of the rear window. When the rear window is opened, the glass can contact and damage the cable. A damaged cable can let the rear door open unintentionally when the window is opened, or leave the rear inside door handle unable to open the door.
The warning sign is a rear inside door handle that does not work. If you notice that condition, treat it as a sign that the cable is damaged or out of position.
Who's affected?
Covers the 2019 and 2020 model years, both tied to the same rear side door inside handle cable.
| 2019 Chevrolet Bolt EV | Latch |
|---|---|
| 2020 Chevrolet Bolt EV | Latch |
| Units affected | 897 |
| Field incidents | NHTSA has logged no field incidents to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific hatchback is included.
What's the safety risk?
A rear door that opens while driving, or a rear inside handle that will not open the door, increases the risk of injury to rear passengers. An inoperable rear inside handle is the warning sign. Use extra care with rear passengers and schedule the repair soon. Repair is free at any franchised Chevrolet dealer.
What should I do?
- Check your VIN to confirm your 2019-2020 Chevrolet Bolt EV is included in this recall.
- Contact your nearest franchised Chevrolet dealer to schedule the free rear inside door-handle cable replacement for rear doors that can open unintentionally when a rear window is opened or fail to open from the inside.
- Bring the recall notice if Chevrolet has mailed one. If not, reference recall number 20V184 when you call.
- Avoid opening the rear windows until the repair is complete.
- Call Chevrolet customer service at 1-800-222-1020 with questions about scheduling or dealer access.
What happens at the repair
At the dealer, a Chevrolet technician replaces the rear inside door handle cables. The repair keeps the rear window from damaging the cable and helps prevent the rear door from opening unintentionally when the window is opened. The replacement parts and labor are free under the recall. Out of pocket repairs already paid are handled through the existing warranty, not through a separate reimbursement program, because the covered vehicles were under warranty. Ask the service desk how warranty coverage applies if you have prior repair paperwork.
| Reimbursement | Warranty coverage applies |
|---|
Timeline
| March 26, 2020 | NHTSA published the recall |
|---|---|
| March 26, 2020 | Dealer notification began |
| March 26, 2020 | Dealer notification ended |
| April 17, 2020 | Owner notification mailed |
| May 11, 2020 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 20V184?
Recall 20V184 covers 897 2019-2020 Chevrolet Bolt EV vehicles with rear door-handle cables that are too long. The cable can contact the window, become damaged, and allow a rear door to open unintentionally when the rear window opens. Chevrolet dealers replace the rear inside door-handle cables for free.
What should I do if my 2019-2020 Chevrolet Bolt EV is on this recall?
Check your VIN to confirm your specific Bolt EV is included in recall 20V184. If it is, contact a franchised Chevrolet dealer to schedule rear inside door-handle cable replacement. Reference GM recall number A202298320 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair safety defects at no cost, and GM's remedy says Chevrolet dealers will replace the rear inside door-handle cables free of charge. The recall repair is handled through a franchised Chevrolet dealer.
What is the safety risk in recall 20V184?
The safety risk is rear-passenger injury. If a damaged rear door-handle cable lets the rear door open while driving, or the rear inside door handle fails to open the door, rear passengers face an increased risk of injury. Chevrolet dealers fix the cable for free.
What if I bought my Chevrolet Bolt EV used?
The recall still follows the VIN. If you bought the Bolt EV used and never received a letter, check your VIN to confirm whether your specific vehicle is included in recall 20V184. If it is, a franchised Chevrolet dealer replaces the rear inside door-handle cables for free.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/20V184000 |
|---|---|
| Chevrolet customer service | 1-800-222-1020 |
| NHTSA recall # | 20V184 |
| NHTSA recall # (full) | 20V184000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Misc. Document (PDF)
- Download Quarterly Report (PDF)
- Download Recall Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 23, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →