Lincoln recall 20V177 covers 288,110 2014-2016 Mkz, Fusion, and Fiesta vehicles for failing door latches. Free repair at any franchised Lincoln dealer.
Lincoln is recalling 288,110 2014-2016 Mkz, Fusion, and Fiesta vehicles in specified states and territories because a door-latch component can break, making a door hard to latch or appear closed when it is not. A door that is not securely latched can open while the vehicle is moving, increasing injury risk, and Lincoln dealers will complete the recall repair free of charge.
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What's wrong?
The door latch on affected 2014-2016 Mkz, Fusion, and Fiesta vehicles is the catch mechanism that holds the door closed after it shuts. In normal use, the latch grips the striker on the body and keeps the door secured until a handle or lock command releases it.
Inside the latch, a pawl spring tab helps the latch move into and stay in the closed position. In areas with high ambient heat and strong sun exposure, that tab is susceptible to cracking and failure. When it breaks, the door can be hard to latch, or it can look closed even though the latch has not fully engaged.
What you notice is mechanical and direct. The door can resist closing, rebound after you shut it, or take repeated attempts before it catches. Those signs mean the latch needs service.
Who's affected?
Covers Mkz, Fusion, and Fiesta models across the 2014, 2015, and 2016 model years, with the same rear right door latch named for each vehicle line.
| 2015 Lincoln Mkz | Latch |
|---|---|
| 2014 Ford Fusion | Latch |
| 2014 Lincoln Mkz | Latch |
| 2016 Lincoln Mkz | Latch |
| 2015 Ford Fusion | Latch |
| 2016 Ford Fusion | Latch |
| 2014 Ford Fiesta | Latch |
| 2015 Ford Fiesta | Latch |
| Units affected | 288,110 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific vehicle.
What's the safety risk?
A side door latch that does not hold securely can let the door open while the vehicle is moving, increasing injury risk for an occupant. If a door is hard to latch, rebounds when closing, or takes repeated tries to shut, stop using that door and schedule service soon. Repair is free at any franchised Lincoln dealer.
What should I do?
- Check your VIN to confirm your 2014-2016 Lincoln Mkz, Fusion, or Fiesta is included in this recall.
- Contact a franchised Lincoln dealer to schedule the free side door latch replacement that fixes latches that can leave a door not securely closed.
- Bring the recall notice if you have it. If not, reference recall number 20V177 when you call.
- Confirm every door is fully latched before driving, and stop safely if any door does not close or stay closed.
What happens at the repair
At the dealer, a Lincoln technician replaces the side door latches covered by the recall. The repair addresses latch components that can break and leave a door hard to latch or not fully closed. Replacement parts and labor are free under the recall. Ford's reimbursement plan covers documented owner-paid latch repairs completed before the recall notice. If you paid for a related door latch repair before that notice, contact Ford customer service or ask the Lincoln service desk how to submit documentation.
| Reimbursement | Reimbursement available |
|---|
Timeline
| March 23, 2020 | NHTSA published the recall |
|---|---|
| March 24, 2020 | Dealer notification began |
| March 24, 2020 | Dealer notification ended |
| May 4, 2020 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| May 4, 2020 | Interim owner notification (was planned for this date) |
| September 21, 2020 | Owner notification mailed |
Frequently asked questions
What is recall 20V177?
Recall 20V177 covers 288,110 2014-2016 Lincoln Mkz, Fusion, and Fiesta vehicles with side door latches that can break. A door that is not securely latched can open while the vehicle is moving, which raises injury risk for an occupant.
What should I do if my 2014-2016 Lincoln Mkz, Fusion, or Fiesta is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 20V177. If it is, contact a franchised Lincoln dealer and ask for the side door latch replacement under recall 20S15. The dealer repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Ford's remedy says Ford or Lincoln dealers will replace the side door latches free of charge.
What is the safety risk?
The safety risk is that a door latch can break and leave a door unsecured. The driver or a passenger can believe the door is closed when it is not, and the door can open while the vehicle is moving.
What if I bought this vehicle used?
The free recall repair still applies. Recall coverage follows the VIN, not the first owner. Check your VIN to confirm whether your specific vehicle is included, then reference recall 20V177 or Ford recall 20S15 when you call the dealer.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/20V177000 |
|---|---|
| Lincoln customer service | 1-866-436-7332 |
| NHTSA recall # | 20V177 |
| NHTSA recall # (full) | 20V177000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Recall Document (PDF) (PDF)
- Download Owner Notice (PDF)
- Download Quarterly Report (PDF)
- Download Owner Notification Letter (PDF)
- Download Misc. Document (PDF)
- Download Recall Document (PDF) (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 23, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →