Recall 20V147 affects 667 2017-2019 Eldorado World Trans vehicles for improperly secured seat belt anchorages. Repair is free at any franchised Eldorado dealer.
Eldorado is recalling 667 2017-2019 World Trans vehicles because a seat belt can be improperly secured to the side wall. In a crash, that belt can fail to restrain the occupant properly and raise injury risk; Eldorado dealers will complete the recall repair free of charge.
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What's wrong?
The seat belt anchor on 2017-2019 Eldorado World Trans vehicles is the point where the belt assembly attaches to the bus side wall. That anchor has to sit tight against the steel cage frame so the belt can hold an occupant in place during a stop or crash. The L-track is the metal mounting rail that helps fasten the belt hardware to that structure.
On these vehicles, spray foam insulation can overlap the steel cage frame. When that happens, the interior sidewall material and L-track do not sit flat against the frame. A rivet can then be set before it is fully seated in the drilled hole, leaving the seat belt attachment loose or improperly secured to the side wall.
There is no warning sign before failure. The belt can look normal from the cabin, so an owner is not expected to see this defect during normal use.
Who's affected?
All included World Trans buses share the same seat belt component across the 2017, 2018, and 2019 model years.
| 2018 Eldorado World Trans | seat belt |
|---|---|
| 2017 Eldorado World Trans | seat belt |
| 2019 Eldorado World Trans | seat belt |
| Units affected | 667 |
| Field incidents | NHTSA has logged 1 field incident to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific bus is included.
What's the safety risk?
If the upper seat belt securement is not properly secured, the belt will not restrain the occupant correctly in a crash, increasing the risk of injury. Schedule the inspection and any needed repair soon, and use another seating position if a belt feels loose. Repair is free at any franchised Eldorado dealer.
What should I do?
- Check your VIN to confirm your 2017-2019 Eldorado World Trans is included in this recall.
- Contact a franchised Eldorado dealer to schedule the free seat-belt securement inspection and L-track repair that fixes the side-wall anchor concern.
- Bring the recall notice if Eldorado sent one, and reference recall number 20V147 when you call.
- Use caution with passenger seating until the repair is complete, because an unsecured seat belt will not properly restrain an occupant in a crash.
What happens at the repair
At the dealer, an Eldorado technician inspects the occupant restraint upper securement L-track to confirm the seat belt anchor is properly secured to the side wall. If the L-track needs work, the dealer repairs it under the recall. Inspection, parts, and labor are free. If you already paid for inspection, parts, or labor tied to this issue, Eldorado will reimburse submitted claims. Contact Eldorado customer service and keep repair documentation for the claim.
| Reimbursement | Reimbursement available |
|---|
Timeline
| March 16, 2020 | NHTSA published the recall |
|---|---|
| May 12, 2020 | Owner notification mailed |
| May 13, 2020 | Dealer notification began |
| May 13, 2020 | Dealer notification ended |
| May 13, 2020 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| May 13, 2020 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 20V147?
Recall 20V147 covers 667 2017-2019 Eldorado World Trans E-series vehicles with a seat belt anchor issue. The seat belt anchor on the side wall can be unsecured, so an occupant is not properly restrained in a crash. Eldorado dealers inspect the L-track and repair it for free.
What should I do if my 2017-2019 Eldorado World Trans is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 20V147. If it is, contact an Eldorado dealer or Eldorado customer service at 1-800-955-4236 to schedule the seat belt anchor inspection and repair. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Eldorado says dealers will inspect the occupant restraint upper securement L-track and repair it for free.
What is the safety risk?
The safety risk is reduced occupant restraint in a crash. If the seat belt is not properly secured to the side wall, the occupant is not held correctly during a crash, which raises the risk of injury.
What if I bought my Eldorado World Trans used?
The free recall repair still applies. Recall coverage follows the vehicle, not the first owner. Check your VIN to see whether your specific World Trans is included, then reference recall 20V147 when you contact the dealer or Eldorado customer service.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/20V147000 |
|---|---|
| Eldorado customer service | 1-800-955-4236 |
| NHTSA recall # | 20V147 |
| NHTSA recall # (full) | 20V147000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Quarterly Report (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 23, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →