Recall 20V140 covers 5 2020 Cruiser Shadow Cruiser Ultra Lite trailers with incorrect GVWR and axle labels. Cruiser provides corrected labels free.
Cruiser is recalling 5 2020 Shadow Cruiser Ultra Lite trailers because the certification label lists the wrong GVWR and axle rating. If an owner loads the trailer using those incorrect ratings, the axles can fail and raise crash risk; the dealer repair will be free once available.
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What's wrong?
The certification label on a 2020 Cruiser Shadow Cruiser Ultra Lite is the weight-rating label the owner and service shop use to confirm how much the trailer is rated to carry and what axle rating applies. It is supposed to match the trailer's official gross vehicle weight rating and axle rating so loading decisions are based on the correct limits.
On affected trailers, the label was printed from incorrect information in Cruiser's computer model table. That means the trailer itself is not described correctly on the federal certification label. The error is in the listed GVWR and axle rating, so an owner or shop reading the label gets the wrong rating information for that specific trailer.
There is no warning sign before failure. The problem is not a noise, light, or handling change. The way to identify it is by confirming whether the VIN is included and having the label replaced with one that shows the corrected weight and axle ratings.
Who's affected?
| 2020 Cruiser Shadow Cruiser Ultra Lite | vehicle label (placard or certification) |
|---|---|
| Units affected | 5 |
| Field incidents | NHTSA has logged no field incidents to date. |
Not every 2020 Cruiser Shadow Cruiser Ultra Lite trailer is on the list. Check your VIN to confirm whether your specific trailer is included.
What's the safety risk?
An incorrect GVWR label can lead an owner to overload the trailer. Overloading puts too much weight on the axles, which can cause axle failure and increase the risk of a crash. Avoid loading near the stated limit until the corrected label is installed. Repair will be free at any franchised Cruiser dealer once available.
What should I do?
- Check your VIN to confirm your 2020 Cruiser Shadow Cruiser Ultra Lite is included in this recall.
- Watch for Cruiser's owner letter with corrected labels; letters were mailed May 11, 2020.
- Call Cruiser customer service at 1-877-262-8032 if you did not receive the corrected label, and reference recall number 20V140.
- Avoid loading the trailer from the incorrect certification label; use the corrected GVWR and axle-rating label once it arrives.
- Bring the corrected label information to a franchised Cruiser dealer if you need help confirming the trailer's safe weight rating.
What happens at the repair
Cruiser has identified corrected replacement certification labels as the fix. Once the remedy is available, Cruiser will send owners replacement labels at no charge. The corrected label fixes the GVWR and axle rating shown on the trailer, so the trailer's weight information matches the certification requirement. This is a labeling correction, not a mechanical parts replacement at a service bay. If a dealer is involved, ask the Cruiser service desk to confirm the correct label is installed on your 2020 Shadow Cruiser Ultra Lite before towing or loading against the old rating.
Timeline
| March 11, 2020 | NHTSA published the recall |
|---|---|
| May 11, 2020 | Dealer notification began |
| May 11, 2020 | Dealer notification ended |
| May 11, 2020 | Owner notification mailed |
| May 11, 2020 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| May 11, 2020 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 20V140?
Recall 20V140 covers 5 2020 Cruiser Shadow Cruiser Ultra Lite trailers with certification labels showing the wrong GVWR and axle rating. An incorrect weight rating can lead to overloading, axle failure, and higher crash risk. Cruiser sends corrected replacement labels for free.
What should I do if my 2020 Cruiser Shadow Cruiser Ultra Lite is on this recall?
Check your VIN to confirm your specific trailer is included in recall 20V140. If it is, contact customer service at 1-877-262-8032 and ask for the corrected certification label. The recall began May 11, 2020, so the label replacement is available.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to correct the defect at no cost. For recall 20V140, Cruiser provides the corrected replacement certification label free of charge, including the updated GVWR and axle-rating information.
What is the safety risk?
The safety risk is overloading. If the certification label lists the wrong GVWR or axle rating, an owner can load the trailer beyond its safe limit. That can cause axle failure and increase crash risk.
What if I bought this trailer used?
The free recall still applies. Ownership history does not cancel the manufacturer's recall duty. Check your VIN to confirm whether your 2020 Cruiser Shadow Cruiser Ultra Lite is included, then use recall 20V140 when you contact customer service for the corrected label.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/20V140000 |
|---|---|
| Cruiser customer service | 1-877-262-8032 |
| NHTSA recall # | 20V140 |
| NHTSA recall # (full) | 20V140000 |
Source documents
-
Download Owner Notification Letter (PDF) - Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 23, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →