Recall 20V128 covers 18 2016-2019 Horton Type I and Type Iii ambulances for an undersized inverter cord that can short. Replacement is free through Sensata.
Horton is recalling 18 2016-2019 Type I and Type Iii ambulances because the A/C input power cord for the Sensata inverter is undersized for certain inverter applications. An electrical short circuit increases the risk of fire or shock, and the Horton dealer repair will be free once available.
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What's wrong?
In these 2016-2019 Horton Type I and Type Iii ambulances, the Sensata inverter manages alternating-current power for onboard equipment. Its AC input power cord is the line that feeds that power into the inverter, so the cord has to match the electrical load the inverter is handling.
On affected ambulances, that input cord is undersized for certain Sensata inverter applications. A cord that is too small for the load can be stressed by current it was not built to carry. That stress can damage the cord or its insulation and result in an electrical short circuit.
There is no warning sign before failure. An owner or fleet operator should treat the issue as internal electrical risk, not as a problem that will always announce itself through lights, noise, or a visible fault.
Who's affected?
Covers Type I and Type Iii models across 2016-2019, both tied to the same electrical equipment component.
| 2016 Horton Type I | Electrical |
|---|---|
| 2019 Horton Type Iii | Electrical |
| 2018 Horton Type Iii | Electrical |
| 2016 Horton Type Iii | Electrical |
| 2018 Horton Type I | Electrical |
| 2017 Horton Type Iii | Electrical |
| 2017 Horton Type I | Electrical |
| 2019 Horton Type I | Electrical |
| Units affected | 18 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific vehicle is included.
What's the safety risk?
An electrical short circuit increases the risk of fire or shock hazard. If your VIN is included, arrange the recall repair soon and avoid using the recalled power cord until the replacement is provided. Repair will be free at any franchised Horton dealer once available.
What should I do?
- Check your VIN to confirm your 2016-2019 Horton Type I or Type Iii ambulance is included in this recall.
- Contact Horton customer service to ask for the free Sensata inverter replacement power cord.
- Reference recall number 20V128 when you call so Horton can match your ambulance to the correct recall.
- Replace the undersized A/C input power cord with the Sensata replacement cord that addresses the short-circuit, fire, and shock hazard.
- Avoid using the affected inverter power connection until the replacement cord is installed.
What happens at the repair
Halcore's listed remedy is a free replacement A/C input power cord through Sensata. Because this campaign is still listed as under development, confirm the current replacement process before arranging service. Once available, a Horton service technician or the directed service provider replaces the undersized power cord for the Sensata inverter, with parts and labor covered by the recall. Halcore lists a general reimbursement plan, so if you already paid for this cord replacement, ask Halcore customer service how to submit documentation under the manufacturer's standard reimbursement plan.
| Reimbursement | Reimbursement available |
|---|
Timeline
| March 4, 2020 | NHTSA published the recall |
|---|---|
| March 10, 2020 | Owner notification mailed |
| March 11, 2020 | Dealer notification began |
| March 11, 2020 | Interim owner notification (was planned for this date) |
| April 10, 2020 | Dealer notification ended |
Frequently asked questions
What is recall 20V128?
Recall 20V128 covers 18 2016-2019 Horton Type I and Type Iii ambulances with an undersized A/C input power cord for the Sensata inverter. The cord can short circuit, increasing the risk of fire or shock hazard. Halcore instructed owners to contact Sensata for a free replacement cord.
What should I do if my 2016-2019 Horton Type I or Type Iii is on this recall?
Check your VIN to confirm your specific ambulance is included in recall 20V128. If it is, contact Halcore customer service at 1-800-447-0343 and ask about the free Sensata inverter power cord replacement. Reference recall number 20V128 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to provide the recall remedy at no cost. Halcore's remedy instructs owners to contact Sensata for a replacement inverter power cord free of charge.
What is the safety risk?
The safety risk is fire or electric shock. The A/C input power cord for the Sensata inverter is undersized for certain inverter applications, which can result in an electrical short circuit. Confirm the VIN, then follow Halcore's instructions for the free replacement cord.
When did Halcore notify owners about recall 20V128?
Halcore began the recall on March 10, 2020. The notice instructed owners to contact Sensata for a replacement power cord free of charge. If you own a 2016-2019 Horton Type I or Type Iii ambulance, check your VIN before arranging service.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/20V128000 |
|---|---|
| Horton customer service | 1-800-447-0343 |
| NHTSA recall # | 20V128 |
| NHTSA recall # (full) | 20V128000 |
Source documents
-
Download Owner Notification Letter (PDF) - Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 23, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →