Recall 20V115 covers 238 2019 Altec LR758, L42M, LR756, LR760, TDA58, and LR760-E70 aerial devices for failing pedestal fasteners. Altec repairs them free.
Altec is recalling 238 2019 LR758, L42M, LR756, LR760, TDA58, and LR760-E70 aerial devices because high-strength fasteners that secure the pedestal to the turntable can fail. If the fasteners break, the pedestal can separate from the turntable, increasing the risk of injury or death; Altec dealers will complete the repair free of charge.
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What's wrong?
The 2019 Altec LR758, L42M, LR756, LR760, TDA58, and LR760-E70 aerial devices use high strength fasteners at the pedestal and turntable joint. That joint lets the aerial device rotate while keeping the upper structure clamped to its base. The fasteners act like heavy duty cap screws: they hold the rotating assembly tight under load.
The concern is a batch of fasteners with lot number 490353 and head stamp 5172. Altec had already identified early failures in that fastener group from stress corrosion cracking, which means the metal can crack after exposure to stress and corrosion. A later batch with the same head stamp was installed during production and sent out as replacement parts, so Altec says those fasteners need to be removed and replaced with fasteners from a different lot.
The warning sign is found during inspection: a loose, broken, or cracked fastener. Outside that inspection, the filing does not describe a driver-visible warning sign before the fastener fails.
Who's affected?
Scope covers six Altec model lines, with both equipment and body or structural components listed for each.
| 2019 Altec LR758 | Equipment |
|---|---|
| 2019 Altec L42M | Equipment |
| 2019 Altec L42M | body or structural component |
| 2019 Altec LR756 | Equipment |
| 2019 Altec LR756 | body or structural component |
| 2019 Altec LR760 | Equipment |
| 2019 Altec LR760 | body or structural component |
| 2019 Altec LR758 | body or structural component |
| 2019 Altec TDA58 | Equipment |
| 2019 Altec TDA58 | body or structural component |
| 2019 Altec LR760-E70 | Equipment |
| 2019 Altec LR760-E70 | body or structural component |
| Units affected | 238 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching 2019 Altec model does not guarantee inclusion. Check your VIN to confirm whether your specific vehicle is included.
What's the safety risk?
Broken fasteners let the pedestal separate from the turntable, increasing the risk of injury or death. Loose, broken, or cracked fasteners are the warning signs found during required inspections, so keep those inspections current and schedule the recall work soon. Repair is free at any franchised Altec dealer.
What should I do?
- Check your VIN to confirm your 2019 Altec LR758, L42M, LR756, LR760, TDA58, or LR760-E70 aerial device is included in this recall.
- Contact Altec customer service at 1-877-462-5832 to schedule the free inspection and fastener replacement if needed.
- Reference recall number 20V115 and Altec campaign CSN 750 when you call.
- Ask Altec whether the unit can stay in service before inspection, since the pedestal-to-turntable fasteners are the parts being checked.
- Bring the recall notice if Altec mailed one, and keep your repair paperwork after the inspection is complete.
What happens at the repair
At the dealer, an Altec technician inspects the high strength fasteners that secure the pedestal to the turntable and replaces any fasteners that do not meet the recall requirements. The inspection and any needed replacement are free under the recall. Altec lists a general reimbursement plan for this campaign, so documented out-of-pocket repairs tied to this fastener issue can be submitted through Altec's standard process. Bring prior repair paperwork to the service desk or contact Altec customer service for claim instructions.
| Reimbursement | Reimbursement available |
|---|
Timeline
| February 27, 2020 | NHTSA published the recall |
|---|---|
| April 22, 2020 | Owner notification mailed |
| April 22, 2020 | Dealer notification began |
| April 22, 2020 | Interim owner notification (was planned for this date) |
| April 23, 2020 | Dealer notification ended |
Frequently asked questions
What is recall 20V115?
Recall 20V115 covers 238 2019 Altec LR758, L42M, LR756, LR760, TDA58, and LR760-E70 aerial devices. The high-strength fasteners securing the pedestal to the turntable can fail, which increases the risk of injury or death. Altec inspects and replaces the fasteners for free.
What should I do if my 2019 Altec LR758, L42M, LR756, LR760, TDA58, or LR760-E70 is on this recall?
Check your VIN to confirm your specific aerial device is included in recall 20V115. If it is, contact Altec customer service at 1-877-462-5832 or a franchised Altec service location to arrange the fastener inspection and replacement. Reference campaign CSN 750 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to perform the recall repair at no cost. For recall 20V115, Altec inspects the pedestal-to-turntable fasteners and replaces them if needed, free of charge.
What is the safety risk in recall 20V115?
The safety risk is pedestal separation from the turntable if the fasteners break. On an aerial device, that failure increases the risk of injury or death. Until your VIN is checked and the repair is complete, keep the unit out of service for elevated work.
When did the Altec recall repair begin?
Altec began recall 20V115 on April 22, 2020. The remedy is available now. Owners can contact Altec customer service at 1-877-462-5832 to arrange inspection and fastener replacement under campaign CSN 750.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/20V115000 |
|---|---|
| Altec customer service | 1-877-462-5832 |
| NHTSA recall # | 20V115 |
| NHTSA recall # (full) | 20V115000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Quarterly Report (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 23, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →