Recall 20V110 affects 25 2019 Freightliner Sprinter vans for missing steering-column covers. Repair is free at any franchised Freightliner dealer.
Freightliner is recalling 25 2019 Sprinter vans, including Sprinter 2500 models, because affected vehicles lack the steering column casing cover. Small parts such as nuts or screws can enter the exposed steering column area, affect steering operation, and increase crash risk; Freightliner dealers will repair the cover free of charge.
Does this recall apply to your specific vehicle?
The official, free per-VIN recall check is run by NHTSA. Enter your VIN and we'll forward you directly — and add you to a free watchlist so you hear about new recalls for your vehicle.
Check my VIN at NHTSARecallNotify doesn't check your VIN — NHTSA's official tool does. We use your email only to alert you to new recalls.
Watch this vehicle for recalls
Add it to your free watchlist and we will alert you as new federal recalls are posted for your year, make and model. New-recall alerts are rolling out now.
You are on the watchlist.
We will email you as new federal recalls are posted for your vehicle.
What's wrong?
The steering column in 2019 Freightliner Sprinter 1500, Sprinter 2500, Sprinter 3500, and Sprinter 4500 vehicles connects the steering wheel to the steering gear. Around that column, a casing pipe and cover shield the column area, help keep the assembly enclosed, and separate moving steering parts from the cabin space.
On the recalled Sprinters, the cover for the steering column casing pipe was not installed during production. That leaves the steering column area exposed instead of covered as designed. The defect is not a wear problem from owner use; the filing ties it to a production error on vehicles built within the identified production window.
An owner is not given a normal symptom to watch for before the missing cover matters. There is no warning sign before failure. If the VIN is included, the dealer remedy is to replace the entire steering column.
Who's affected?
Covers four Sprinter weight classes with the same steering column component.
| 2019 Freightliner Sprinter 2500 | steering column |
|---|---|
| 2019 Mercedes-Benz Sprinter 1500 | steering column |
| 2019 Freightliner Sprinter 3500 | steering column |
| 2019 Freightliner Sprinter 4500 | steering column |
| 2019 Mercedes-Benz Sprinter 2500 | steering column |
| 2019 Mercedes-Benz Sprinter 4500 | steering column |
| 2019 Mercedes-Benz Sprinter 3500 | steering column |
| 2019 Freightliner Sprinter 1500 | steering column |
| Units affected | 25 |
The year, model, and badge narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific van is included.
What's the safety risk?
Small vehicle components, including nuts and screws, can enter the steering column area and interfere with steering operation, increasing the risk of a crash. If steering feels unusual, slow down, stop in a safe place, and call a Freightliner dealer. Repair is free at any franchised Freightliner dealer.
What should I do?
- Check your VIN to confirm your 2019 Freightliner Sprinter 1500, Sprinter 2500, Sprinter 3500, or Sprinter 4500 is included in this recall.
- Contact a franchised Freightliner Sprinter dealer to schedule the free steering-column replacement with a cover, which closes the exposed steering column area.
- Bring the recall notice if Freightliner has mailed one. If not, reference recall number 20V110 when you call.
- Keep small loose parts, including nuts and screws, away from the steering column area until the repair is complete.
What happens at the repair
At the dealer, a Freightliner technician replaces the steering column with one that includes a cover, so the steering column area is no longer exposed. The recall covers parts and labor. Out-of-pocket repairs already paid are handled through the new vehicle warranty, not through a separate reimbursement program, since all involved vehicles remain under warranty. Ask the service desk how warranty coverage applies if you have prior repair paperwork.
| Reimbursement | Warranty coverage applies |
|---|
Timeline
| February 25, 2020 | NHTSA published the recall |
|---|---|
| April 3, 2020 | Dealer notification began |
| April 3, 2020 | Dealer notification ended |
| April 10, 2020 | Interim owner notification (was planned for this date) |
| April 24, 2020 | Owner notification mailed |
Frequently asked questions
What is recall 20V110?
Recall 20V110 covers 25 2019 Freightliner Sprinter 1500, Sprinter 2500, Sprinter 3500, and Sprinter 4500 vehicles with a missing steering column casing cover. If nuts, screws, or other small parts enter that exposed area, steering operation can be affected and crash risk increases.
What should I do if my 2019 Freightliner Sprinter 1500, Sprinter 2500, Sprinter 3500, or Sprinter 4500 is on this recall?
Check your VIN to confirm your specific van is included in recall 20V110. If it is, contact a franchised Freightliner Sprinter dealer and ask for the steering column replacement. Reference recall number 20V110 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. For recall 20V110, a franchised Freightliner Sprinter dealer will replace the steering column with one that has the proper cover, free of charge.
What is the safety risk?
The safety risk is affected steering operation. The missing steering column casing cover leaves the steering column area exposed, and small parts such as nuts or screws can enter that area. If that happens, the van becomes harder to steer and crash risk increases.
What if I bought my Sprinter used?
The free recall repair still applies. Recall eligibility follows the VIN, not the first owner. Check your VIN to confirm whether your 2019 Freightliner Sprinter is included, then call a franchised Freightliner Sprinter dealer with recall number 20V110.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/20V110000 |
|---|---|
| Freightliner customer service | 1-877-762-8267 |
| NHTSA recall # | 20V110 |
| NHTSA recall # (full) | 20V110000 |
Source documents
-
Download Quarterly Report (PDF) - Download Misc. Document (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 23, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →