Recall 20V108 covers 1 2016-2019 Rosenbauer Commander emergency vehicle for a SmartFoam pump overheating defect. Repair is free at any franchised Rosenbauer dealer.
Rosenbauer is recalling 1 2016-2019 Commander emergency vehicle equipped with a Smart Foam system because the foam pump system can overheat and fail. If that happens, firefighting foam chemical is unavailable for fire or vapor mitigation work, which increases the risk of injury to bystanders and emergency personnel; the Rosenbauer dealer repair is free.
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What's wrong?
The foam pump system on the 2016-2019 Rosenbauer Commander is equipment that supplies fire fighting foam chemical when the emergency vehicle is being used at a fire scene. Its job is to keep that foam available when the crew needs it, so the system has to keep pumping under load without overheating.
On the recalled Smart Foam 6.5-12 system, plumbing restrictions and installation issues on the truck create operating conditions that overheat the 12 volt foam pump system. As heat builds over time, the pump system fails. When that happens, the foam chemical is unavailable to fight a fire.
There is no warning sign before failure. The system can stop working without giving the operator a clear symptom first, so the defect is tied to the foam system's operation rather than something the driver will notice during normal driving.
Who's affected?
Spans four Commander model years, each tied to the same equipment issue.
| 2019 Rosenbauer Commander | Equipment |
|---|---|
| 2017 Rosenbauer Commander | Equipment |
| 2016 Rosenbauer Commander | Equipment |
| 2018 Rosenbauer Commander | Equipment |
| Units affected | 1 |
| Field incidents | NHTSA has logged 3 field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific vehicle is included.
What's the safety risk?
If the foam chemical injection system is unavailable, it reduces the truck's fire fighting and vapor mitigation support. That increases injury risk for bystanders and emergency personnel during an incident. There is no warning sign before this problem. Schedule the recall repair soon. Repair is free at any franchised Rosenbauer dealer.
What should I do?
- Check your VIN to confirm your 2016-2019 Rosenbauer Commander is included in this recall.
- Contact a franchised Rosenbauer dealer to schedule the free SmartFoam 6.5 24 volt system and voltage converter replacement that restores foam chemical injection capability.
- Bring the recall notice if Rosenbauer has mailed one. If not, reference recall number 20V108 when you call.
- Avoid relying on the foam system for firefighting or vapor mitigation until the repair is complete.
What happens at the repair
At the dealer, a Rosenbauer technician replaces the SmartFoam 6.5 12 volt foam pump system with a SmartFoam 6.5 24 volt system and a voltage converter. The recall repair is free, including parts and labor. Rosenbauer has a general reimbursement plan on file for owners who already paid for a related SmartFoam repair. Bring repair documentation to the service desk, or contact Rosenbauer customer service at 1-651-462-1000 to ask how to submit the claim.
| Reimbursement | Reimbursement available |
|---|
Timeline
| February 25, 2020 | NHTSA published the recall |
|---|---|
| March 2, 2020 | Dealer notification began |
| March 3, 2020 | Interim owner notification (was planned for this date) |
| March 4, 2020 | Dealer notification ended |
| March 10, 2020 | Owner notification mailed |
Frequently asked questions
What is recall 20V108?
Recall 20V108 covers 1 Rosenbauer Commander emergency vehicle in the 2016-2019 recall scope with a Smart Foam 6.5-12 system. The foam pump system can overheat and fail, leaving fire fighting foam chemical unavailable during fire or vapor mitigation work.
What should I do if my 2016-2019 Rosenbauer Commander is on this recall?
Check your VIN to confirm your specific emergency vehicle is included in recall 20V108. If it is, contact a franchised Rosenbauer dealer to schedule the SmartFoam system replacement. Reference recall 20V108 when you call. The repair is free.
Is the recall repair free?
Yes. Rosenbauer's recall remedy says a dealer will replace the SmartFoam 6.5 12 volt system with a SmartFoam 6.5 24 volt system and voltage converter free of charge. Parts and labor are covered under the recall.
What is the safety risk?
The safety risk is loss of fire fighting foam chemical injection when it is needed. Per NHTSA campaign 20V108, that failure can impact fire fighting or vapor mitigation efforts and increase injury risk for bystanders and emergency personnel.
Who can I contact about this Rosenbauer recall?
Contact Rosenbauer customer service at 1-651-462-1000 after you check your VIN. Ask the service team to confirm recall 20V108, explain the SmartFoam replacement process, and help coordinate the dealer repair for the affected Commander emergency vehicle.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/20V108000 |
|---|---|
| Rosenbauer customer service | 1-651-462-1000 |
| NHTSA recall # | 20V108 |
| NHTSA recall # (full) | 20V108000 |
Source documents
-
Download Owner Notification Letter (PDF) - Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 23, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →