Recall 20V107 covers 1 2019 Smart Fortwo vehicle for a high-voltage battery weld defect. Repair is free at any franchised Smart dealer.
Smart is recalling 1 2019 Fortwo Electric Drive vehicle because a welded joint inside the high-voltage battery conductors can detach and interrupt electrical contact. Battery failure can stall the vehicle and raise crash risk, while an electrical arc inside the battery raises fire risk; Smart dealers will complete the repair free of charge.
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What's wrong?
The high-voltage battery in the 2019 Smart Fortwo stores the energy that powers the electric drive system. Inside that battery, main cell conductors carry electrical current between the battery cells, so the pack can deliver steady power to the propulsion system.
In this recall, a supplier production deviation left a welded joint inside certain battery cells below specification. That weld can detach under heat-related mechanical stress or vibration and break electrical contact inside the cell. If contact is interrupted, the battery can fail suddenly. If the detached joint forms an electrical arc, ignition can start inside the battery cells.
There is no warning sign before failure. The driver does not receive an advance warning because the break happens inside the high-voltage battery cell.
Who's affected?
Both listed components are battery-related: the high-voltage traction battery and the vehicle battery.
| 2019 Smart Fortwo | high-voltage traction battery |
|---|---|
| 2019 Smart Fortwo | battery |
| Units affected | 1 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific car.
What's the safety risk?
A high-voltage battery failure can stall the vehicle and increase crash risk. An electrical arc inside the battery also increases fire risk. There is no warning sign before failure, so confirm whether your VIN is included and schedule the battery replacement soon. Repair is free at any franchised Smart dealer.
What should I do?
- Check your VIN to confirm your 2019 Smart Fortwo is included in this recall.
- Contact a franchised Smart dealer to schedule the free high-voltage battery replacement that fixes the sudden battery-failure and fire risk.
- Bring the recall notice if Smart sent one. If not, reference recall number 20V107 when you call.
- Avoid unnecessary driving until the repair is complete; a failed high-voltage battery can stall the vehicle or start a battery fire.
- Call Smart customer service at 1-800-367-6372 with questions about scheduling or dealer instructions.
What happens at the repair
At the dealer, a Smart technician replaces the high-voltage battery covered by recall 20V107. The battery replacement, parts, and labor are free at the dealer. Out-of-pocket repairs already paid are handled through the existing new vehicle warranty, not through a separate reimbursement program, because the involved vehicles remain covered by that warranty. Ask the service desk how warranty coverage applies if you have prior repair paperwork.
| Reimbursement | Warranty coverage applies |
|---|
Timeline
| February 24, 2020 | NHTSA published the recall |
|---|---|
| March 2, 2020 | Dealer notification began |
| March 31, 2020 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| March 31, 2020 | Interim owner notification (was planned for this date) |
| May 8, 2020 | Owner notification mailed |
Frequently asked questions
What is recall 20V107?
Recall 20V107 covers 1 2019 Smart Fortwo Electric Drive with a high-voltage battery weld that can detach, interrupt electrical contact, and cause sudden battery failure. The same detached weld can create an electrical arc inside the battery cells. A franchised Smart dealer will replace the high-voltage battery for free.
What should I do if my 2019 Smart Fortwo is on this recall?
Check your VIN to confirm your specific Fortwo is included in recall 20V107. If it is, call a franchised Smart dealer and ask for the high-voltage battery replacement. Reference MBUSA recall number 2020030009 when you call. The repair is free, and the recall began May 8, 2020.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. For recall 20V107, a franchised Smart dealer will replace the high-voltage battery free of charge.
What is the safety risk?
Recall 20V107 involves sudden high-voltage battery failure and fire risk. If the battery fails, the Fortwo can stall and increase crash risk. If the detached weld creates an electrical arc inside the battery, it increases fire risk. The fix is a free high-voltage battery replacement at a franchised Smart dealer.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/20V107000 |
|---|---|
| Smart customer service | 1-800-367-6372 |
| NHTSA recall # | 20V107 |
| NHTSA recall # (full) | 20V107000 |
Source documents
-
Download Quarterly Report (PDF) - Download Recall Document (PDF) (PDF)
- Download Recall Document (PDF) (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 23, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →