Recall 20V102 affects 4 2016-2018 Chtc Bus HT-35 and HT-45 buses for uncertified wheelchair lifts. Chtc Bus removed them free.
Chtc Bus is recalling 4 2016-2018 HT-35 and HT-45 buses equipped with ADA wheelchair platform lifts because the lift devices have not completed compliance certification. A lift that has not completed certification cannot be assumed safe, which raises injury risk, and the Chtc Bus dealer repair will be free once available.
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What's wrong?
The ADA wheelchair platform lift is the powered platform on a 2016-2018 Chtc Bus HT-45 or HT-35 that raises or lowers a wheelchair passenger between the ground and the bus floor. In normal use, it must deploy, lift, hold position, and stow in a way that meets FMVSS 403 for lift devices and FMVSS 404 for lift installations.
The problem is not a described cracked part or electrical fault. The affected lift devices had not completed the required compliance certification process, so Chtc Bus cannot confirm that the installed lifts meet those platform-lift safety standards. The lift was optional at production, and the recalled group is the buses built with that equipment.
There is no warning sign before failure. Because this recall is tied to certification status, an owner or operator should not expect a dashboard light, noise, or visible lift damage to identify an included bus.
Who's affected?
Spans HT-45 and HT-35 buses across the 2016, 2017, and 2018 model years, all tied to adaptive/mobility equipment.
| 2016 Chtc Bus HT-45 | Equipment adaptive/mobility |
|---|---|
| 2017 Chtc Bus HT-45 | Equipment adaptive/mobility |
| 2018 Chtc Bus HT-35 | Equipment adaptive/mobility |
| 2018 Chtc Bus HT-45 | Equipment adaptive/mobility |
| 2017 Chtc Bus HT-35 | Equipment adaptive/mobility |
| 2016 Chtc Bus HT-35 | Equipment adaptive/mobility |
| Units affected | 4 |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific bus is included.
What's the safety risk?
A wheelchair platform lift that has not completed compliance certification cannot be treated as safe. That creates an injury risk for a passenger using the lift or a caregiver assisting nearby. Confirm your VIN before using the lift for passenger loading. Repair will be free at any franchised Chtc Bus dealer once available.
What should I do?
- Check your VIN to confirm your 2016-2018 Chtc Bus HT-45 or HT-35 is included in this recall.
- Call Chtc Bus customer service at 1-909-993-0858 to confirm whether the non-compliant wheelchair platform lift was removed from your bus.
- Reference recall number 20V102 when you call, and ask for documentation showing the lift removal.
- Avoid using the wheelchair platform lift until Chtc Bus confirms the non-compliant lift was removed.
What happens at the repair
Chtc Bus says it has already removed the non-compliant wheelchair platform lifts from the affected HT-35 and HT-45 buses, which completed the recall remedy before owner letters were sent. There is no separate dealer repair to schedule from the recall notice. If you manage one of these buses, ask Chtc Bus customer service to confirm that the lift removal is documented for your VIN and keep that service record with the vehicle file.
Timeline
| February 19, 2020 | Owner notification mailed |
|---|---|
| February 21, 2020 | NHTSA published the recall |
Frequently asked questions
What is recall 20V102?
Recall 20V102 covers 4 2016-2018 Chtc Bus HT-45 and HT-35 buses with ADA wheelchair platform lifts that had not completed compliance certification. The issue involved Federal Motor Vehicle Safety Standard 403 and 404 requirements for platform lift devices and installations.
What should I do if my 2016-2018 Chtc Bus HT-45 or HT-35 is on this recall?
Check your VIN to confirm whether your specific bus is included in recall 20V102. Chtc Bus reported that it removed the non-compliant wheelchair platform lifts and remedied all affected vehicles. For confirmation, call Chtc Bus customer service at 1-909-993-0858.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to remedy the defect at no cost to the owner. For recall 20V102, Chtc Bus reported that the non-compliant wheelchair platform lifts were removed from all affected vehicles.
What is the safety risk in recall 20V102?
The risk is injury from a wheelchair platform lift that had not completed compliance certification. Recall 20V102 states that these lift devices cannot be assumed to be safe because they did not complete the required certification process.
Will Chtc Bus send an owner letter for recall 20V102?
No. Chtc Bus stated that owner letters were not sent because the company had already removed the non-compliant wheelchair platform lifts from all affected vehicles. The recall began February 19, 2020.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/20V102000 |
|---|---|
| Chtc Bus customer service | 1-909-993-0858 |
| NHTSA recall # | 20V102 |
| NHTSA recall # (full) | 20V102000 |
Source documents
-
Download Recall Investigation Document (PDF) (PDF) - Download Owner Notification Letter (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 23, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →