Recall 20V093 affects 383 2019 Audi Q7 SUVs for side-curtain airbags that fail to inflate correctly. Repair is free at a franchised Audi dealer.
Audi is recalling 383 2019 Q7 SUVs because the side curtain air bags can fail to inflate properly in a crash. That defect increases the risk of injury for occupants, and Audi dealers will complete the recall repair free of charge.
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What's wrong?
The side curtain air bags in the 2019 Audi Q7 are designed to drop from above the side windows during a crash. Their job is to create a cushion between occupants and the glass, pillar, or outside object that the vehicle contacts. The inflator is the small gas generator that fills that cushion when the crash sensors command deployment.
On affected Q7 vehicles, a nozzle inside the inflator was not welded correctly. That nozzle directs gas from the inflator into the air bag cushion. If the weld is weak, the gas does not flow into the cushion the way it should, and the side curtain air bag does not fully inflate in a crash.
There is no warning sign before failure. The affected inflator is hidden inside the air bag system, so an owner would not hear, see, or feel the problem during normal driving.
Who's affected?
| 2019 Audi Q7 | side air bag |
|---|---|
| Units affected | 383 |
| Field incidents | NHTSA has logged no field incidents to date. |
Not every 2019 Audi Q7 is on the list. Check your VIN to confirm whether your specific SUV is included.
What's the safety risk?
An affected side curtain air bag can fail to inflate properly in a crash, which increases injury risk for occupants. If your VIN is included, schedule the recall repair soon and keep using normal caution until the dealer replaces the air bags. Repair is free at any franchised Audi dealer.
What should I do?
- Check your VIN to confirm your 2019 Audi Q7 is included in this recall.
- Contact a franchised Audi dealer to schedule the free side curtain air bag replacement that fixes the improper inflation risk.
- Bring the recall notice if you have it. If not, reference recall number 20V093 and Audi recall 69AJ when you call.
- Call Audi customer service at 1-800-893-5298 with questions about the repair or scheduling.
- Keep the appointment priority high because the side curtain air bags are crash-protection parts.
What happens at the repair
At the dealer, an Audi technician replaces the side curtain air bags covered by the recall. The replacement parts and labor are free. The repair is a replacement, not an adjustment or software update, so the dealer installs new side curtain air bags for the affected position. Audi is not offering reimbursement for this campaign. If you have already paid for a related side curtain air bag repair, ask the service desk to note that this recall does not include a reimbursement plan.
| Reimbursement | No separate reimbursement |
|---|
Timeline
| February 19, 2020 | NHTSA published the recall |
|---|---|
| March 19, 2020 | Owner notification mailed |
| April 19, 2020 | Dealer notification began |
| April 19, 2020 | Dealer notification ended |
| April 19, 2020 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 20V093?
Recall 20V093 covers 383 2019 Audi Q7 vehicles with side curtain air bags that do not properly inflate during a crash. That failure can increase the risk of injury. Audi dealers will replace the side curtain air bags for free.
What should I do if my 2019 Audi Q7 is on this recall?
Check your VIN to confirm your specific Q7 is included in recall 20V093. If it is, contact a franchised Audi dealer to schedule the side curtain air bag replacement. Reference recall number 20V093 or Audi recall code 69AJ when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and the remedy states that dealers will replace the side curtain air bags free of charge. Use a franchised Audi dealer for the recall repair.
What is the safety risk?
The safety risk is injury during a crash. In affected 2019 Audi Q7 vehicles, the side curtain air bags do not properly inflate when they are needed, reducing crash protection for occupants. The repair path is to have the dealer replace the affected air bags for free.
What if I bought my Audi Q7 used?
The free recall repair still applies. Recall coverage follows the vehicle, not the original owner. Check your VIN to confirm whether your specific 2019 Audi Q7 is included, then call a franchised Audi dealer with recall number 20V093 or recall code 69AJ.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/20V093000 |
|---|---|
| Audi customer service | 1-800-893-5298 |
| NHTSA recall # | 20V093 |
| NHTSA recall # (full) | 20V093000 |
Source documents
-
Download Recall Investigation Document (PDF) (PDF) - Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 24, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →