Recall 20V084 covers 487 2020 Heartland Bighorn Traveler, Elkridge, Milestone, and Pioneer fifth wheel trailers with misplaced smoke detectors. Free repair at Heartland dealers.
Heartland is recalling 487 2020 Milestone, Pioneer, Bighorn Traveler, and Elkridge fifth wheel trailers because the bedroom smoke detector can be installed in the wrong location. In a fire, occupants can receive too little warning to escape safely, increasing injury risk; Heartland dealers will complete the repair free of charge.
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What's wrong?
The smoke detector in the 2020 Heartland Milestone, Pioneer, Bighorn Traveler, and Elkridge fifth wheel trailers is the alarm meant to sense smoke inside the living area and sound before smoke spreads. It needs to be mounted in the correct location so people inside the trailer hear the warning in time to respond.
On affected trailers, the smoke detector and CO2 detector were switched during production. That put the smoke detector in the bedroom instead of the main body of the unit. The parts themselves are correct, but their locations are wrong, so the smoke detector is not positioned where Heartland says it needs to be for code compliance.
What you can notice is the detector location. If the smoke detector is in the bedroom and the CO2 detector is in the main body, the detectors need to be switched, or another smoke detector needs to be installed in the main body of the unit.
Who's affected?
Covers 4 Heartland trailer lines from the 2020 model year, all tied to the same equipment component.
| 2020 Heartland Milestone | Equipment |
|---|---|
| 2020 Heartland Pioneer | Equipment |
| 2020 Heartland Bighorn Traveler | Equipment |
| 2020 Heartland Elkridge | Equipment |
| Units affected | 487 |
| Field incidents | NHTSA has logged no field incidents to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific trailer is included.
What's the safety risk?
In a fire, an incorrectly located smoke detector can fail to give occupants enough warning to escape safely, increasing the risk of injury. If the smoke detector is in the bedroom, have the dealer relocate it or install another smoke detector in the main body of the unit. Repair is free at any franchised Heartland dealer.
What should I do?
- Check your VIN to confirm your 2020 Heartland Milestone, Pioneer, Bighorn Traveler, or Elkridge trailer is included in this recall.
- Contact a franchised Heartland dealer to schedule the free smoke-detector inspection.
- Ask the dealer whether the repair will relocate the detector or add another detector so the bedroom has adequate fire warning.
- Bring the recall notice if Heartland mailed one. If not, reference recall number 20V084 when you call.
- Call Heartland customer service at 1-877-262-8032 with questions about the detector repair.
What happens at the repair
At the dealer, a Heartland technician checks the bedroom smoke detector placement. If the detector is in the wrong location, the technician relocates it or adds another detector so the sleeping area has the required coverage. Parts and labor are free under the recall. Heartland has a general reimbursement plan on file, so owners who already paid for this detector relocation or related correction should ask Heartland customer service how to submit documented expenses.
| Reimbursement | Reimbursement available |
|---|
Timeline
| February 13, 2020 | NHTSA published the recall |
|---|---|
| April 10, 2020 | Dealer notification began |
| April 10, 2020 | Dealer notification ended |
| April 10, 2020 | Interim owner notification (was planned for this date) |
| May 11, 2020 | Owner notification mailed |
Frequently asked questions
What is recall 20V084?
Recall 20V084 covers 487 2020 Heartland Milestone, Pioneer, Bighorn Traveler, and Elkridge fifth wheel trailers with a bedroom smoke detector located incorrectly. In a fire, the detector can fail to give occupants enough warning to escape safely. Heartland dealers will relocate the detector or add another one for free.
What should I do if my 2020 Heartland Milestone, Pioneer, Bighorn Traveler, or Elkridge is on this recall?
Check your VIN to confirm your specific trailer is included in recall 20V084. If it is, contact a franchised Heartland dealer to schedule the smoke detector relocation or added detector. Reference recall number 20V084 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair safety defects at no cost. Heartland dealers will either relocate the bedroom smoke detector or add another detector free of charge.
What is the safety risk?
The risk is delayed fire warning for people inside the trailer. If the bedroom smoke detector is in the wrong location, occupants can lose escape time during a fire, increasing injury risk. Heartland's free remedy fixes the detector placement.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/20V084000 |
|---|---|
| Heartland customer service | 1-877-262-8032 |
| NHTSA recall # | 20V084 |
| NHTSA recall # (full) | 20V084000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Quarterly Report (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 24, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →