Recall 20V080 affects 11 2019 Ram 1500 trucks for a transfer-case defect that can leave the truck in neutral. Free repair at franchised Ram dealers.
Ram is recalling 11 2019 Ram 1500 four-wheel-drive pickups under recall 20V080 because a transfer-case gear was installed incorrectly, leaving the truck stuck in neutral. If that happens while driving, the truck can lose power or lose its PARK function, which increases crash risk; Ram dealers will complete the free repair.
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What's wrong?
The transfer case on a 2019 Ram 1500 four-wheel-drive truck sends engine power through the drivetrain so the truck can operate in two-wheel drive or four-wheel drive. Inside that case, gears route power to the front and rear wheels depending on the mode the driver selects. The system also has to stay engaged so the truck can move when commanded and hold when parked.
On affected trucks, a dual drive gear inside the transfer case was installed in the wrong orientation. When the driver selects 2WD, the misaligned gear can let the transfer case shift into neutral and stay there. If that happens while driving, the truck loses drive power suddenly. It can also lose the PARK function, so the transmission position alone does not hold the truck in place.
There is no warning sign before failure. The first sign can be the truck stopping its power delivery or failing to stay secured in PARK.
Who's affected?
| 2019 Ram 1500 | powertrain |
|---|---|
| Units affected | 11 |
| Field incidents | NHTSA has logged no field incidents to date. |
Not every 2019 Ram 1500 pickup truck is on the list. Check your VIN to confirm whether your specific pickup truck is included.
What's the safety risk?
A sudden loss of power or loss of PARK function increases crash risk because the 1500 can lose propulsion or fail to stay parked. There is no warning sign before failure. If the truck loses power or will not hold PARK, stop using it and call a Ram dealer. Repair is free at any franchised Ram dealer.
What should I do?
- Check your VIN to confirm your 2019 Ram 1500 is included in this recall.
- Contact your nearest franchised Ram dealer to schedule the free transfer-case replacement that fixes the neutral-sticking power loss and PARK-function issue.
- Bring the recall notice if Ram mailed one. If not, reference recall number 20V080 when you call.
- Call Ram customer service at 1-800-853-1403 with questions before your dealer visit.
- Use the parking brake every time you park until the transfer-case repair is complete.
What happens at the repair
At the dealer, a Ram technician replaces the transfer case covered by recall 20V080. The replacement parts and labor are free under the recall. If you've already paid out of pocket for a transfer case repair tied to this problem, Ram's reimbursement process asks owners to send the original receipt or other adequate proof of payment to the company for review and confirmation of the expense. Keep copies for your records before submitting paperwork.
| Reimbursement | Reimbursement available |
|---|
Timeline
| February 13, 2020 | NHTSA published the recall |
|---|---|
| March 10, 2020 | Owner notification mailed |
| April 3, 2020 | Dealer notification began |
| April 3, 2020 | Dealer notification ended |
| April 3, 2020 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| April 3, 2020 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 20V080?
Recall 20V080 covers 11 2019 Ram 1500 pickup trucks with four-wheel drive. A gear inside the transfer case was installed incorrectly, which can leave the truck stuck in neutral, cause sudden power loss, or prevent PARK from holding. Ram dealers replace the transfer case for free.
What should I do if my 2019 Ram 1500 is on this recall?
Check your VIN to confirm your specific truck is included in recall 20V080. If it is, contact a franchised Ram dealer to schedule the transfer case replacement. Reference recall number 20V080 and Ram recall number W06 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost to the owner. For recall 20V080, a franchised Ram dealer replaces the transfer case free of charge, including parts and labor.
What is the safety risk?
The risk is sudden loss of power while driving or loss of PARK function after stopping. Either condition increases crash risk because the truck can stop responding as expected or roll when the driver believes it is secured. If your VIN is included, schedule the free transfer case replacement.
What if I bought my Ram 1500 used?
The free recall repair still applies. Recall coverage follows the VIN, not the first owner. Check your VIN to confirm whether your specific 2019 Ram 1500 is included, then call a franchised Ram dealer with recall number 20V080 and Ram recall number W06.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/20V080000 |
|---|---|
| Ram customer service | 1-800-853-1403 |
| NHTSA recall # | 20V080 |
| NHTSA recall # (full) | 20V080000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 24, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →