Recall 20V034 affects 96 2015-2019 Altec Crane aerial devices for misrouted boom lift cylinder hoses. Repair is free at any franchised Altec dealer.
Altec is recalling 96 2015-2019 Crane aerial devices because the boom lift cylinder hose was connected to a port without an internal velocity fuse. If that hose fails, the boom can move without control and increase the risk of injury; Altec dealers will inspect and correct the hose connection free of charge.
Does this recall apply to your specific vehicle?
The official, free per-VIN recall check is run by NHTSA. Enter your VIN and we'll forward you directly — and add you to a free watchlist so you hear about new recalls for your vehicle.
Check my VIN at NHTSARecallNotify doesn't check your VIN — NHTSA's official tool does. We use your email only to alert you to new recalls.
Watch this vehicle for recalls
Add it to your free watchlist and we will alert you as new federal recalls are posted for your year, make and model. New-recall alerts are rolling out now.
You are on the watchlist.
We will email you as new federal recalls are posted for your vehicle.
What's wrong?
The boom lift cylinder hose on 2015-2019 Altec Crane aerial devices is part of the hydraulic system that raises and holds the boom. Hydraulic fluid moves through this hose under pressure so the cylinder can lift the boom in a controlled way. An internal velocity fuse acts as a safety check that limits rapid fluid flow if a hose fails.
The defect is incorrect hydraulic plumbing. The boom lift cylinder hose is connected to a cylinder port that does not have the internal velocity fuse. If that unprotected hose fails, hydraulic pressure drops without that safety check, and the boom can move without operator control.
Operators are expected to inspect the boom lift cylinder and hydraulic hose during preoperational and periodic inspections. Look for hose connections that are loose, leaking, or damaged, since those are the warning signs this recall identifies.
Who's affected?
Spans 2015 through 2019 for the same Crane equipment component.
| 2018 Altec Crane | Equipment |
|---|---|
| 2015 Altec Crane | Equipment |
| 2016 Altec Crane | Equipment |
| 2019 Altec Crane | Equipment |
| 2017 Altec Crane | Equipment |
| Units affected | 96 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific vehicle.
What's the safety risk?
A loose, leaking, damaged, or improperly connected hydraulic hose can allow uncontrolled boom lift movement and increase the risk of injury. Keep preoperational and periodic inspections current, and stop using the lift if the cylinder or hose is loose, leaking, or damaged. Repair is free at any franchised Altec dealer.
What should I do?
- Check your VIN to confirm your 2015-2019 Altec Crane aerial device is included in this recall.
- Contact Altec customer service to schedule the free boom lift cylinder hose inspection and repair that verifies the hose is protected by a velocity fuse.
- Reference recall number 20V034 and Altec recall MAB 748 when you call.
- Keep the crane out of boom-lift service until Altec completes the inspection or repair.
What happens at the repair
At the dealer, an Altec technician inspects the boom lift cylinder hose and verifies that it is connected to the correct protected port. If the hose is connected incorrectly, the technician repairs the connection as needed. The inspection and any recall repair are free. Altec's general reimbursement plan is on file for eligible out-of-pocket repairs already paid before the recall notice. Contact Altec customer service with documentation if you have prior repair paperwork for this hose issue.
| Reimbursement | Reimbursement available |
|---|
Timeline
| January 22, 2020 | NHTSA published the recall |
|---|---|
| January 30, 2020 | Dealer notification began |
| January 30, 2020 | Dealer notification ended |
| January 30, 2020 | Owner notification mailed |
| January 30, 2020 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 20V034?
Recall 20V034 covers 96 2015-2019 Altec Crane aerial devices, including AC26, AC28, AC30, and AC38 units. The boom lift cylinder hose lacks internal velocity-fuse protection at the connected port, so a hose failure can cause uncontrolled boom movement. Altec will inspect and repair the hose routing for free.
What should I do if my 2015-2019 Altec Crane is on this recall?
Check your VIN to confirm your specific Altec Crane is included in recall 20V034. If it is, contact Altec customer service at 1-877-462-5832 and ask for recall MAB 748. Altec will inspect the boom lift cylinder hose connection and repair it as needed for free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the recalled defect at no cost. Altec will inspect the boom lift cylinder hose connection and complete any needed repair free of charge under recall 20V034.
What is the safety risk?
The safety risk is uncontrolled boom movement. If the boom lift cylinder hose fails without velocity-fuse protection, the boom can move without control and increase the risk of injury. Keep operators and nearby workers clear until Altec inspects and repairs the affected hose connection.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/20V034000 |
|---|---|
| Altec customer service | 1-877-462-5832 |
| NHTSA recall # | 20V034 |
| NHTSA recall # (full) | 20V034000 |
Source documents
-
Download Owner Notification Letter (PDF) - Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 23, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →