Recall 20V024 covers 2,891,976 2011-2019 Toyota Corolla, Matrix, Avalon, and Avalon Hybrid vehicles for air bag ECU malfunction. Free repair at any franchised Toyota dealers.
Toyota is recalling 2,891,976 2011-2019 Corolla, Matrix, Avalon, and Avalon Hybrid vehicles under recall 20V024 because the air bag electronic control unit can disable air bag or seat belt pretensioner deployment during certain crashes. That failure increases injury risk in a crash, and Toyota dealers will repair the vehicles free of charge.
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What's wrong?
The air bag electronic control unit in these 2011-2019 Toyota Avalon, Avalon Hybrid, Matrix, and Corolla vehicles is the control box for the supplemental restraint system. In a crash, it reads impact signals and tells the air bags and seat belt pretensioners when to fire. Pretensioners tighten the belt at the start of a crash to help hold the occupant in position.
The issue is inside the unit's application-specific integrated circuit, a small chip built for this restraint system. Toyota identified the chip as the DS84 ASIC. Under a narrow set of crash conditions, an electrical transient can damage that chip at the wrong moment. If that happens, the control unit can malfunction and fail to deploy the air bags, the seat belt pretensioners, or both.
There is no warning sign before failure. The problem is tied to crash timing and an internal electronic fault, so the vehicle can appear normal before the restraint system is needed.
Who's affected?
Spans 4 Toyota nameplates across the 2011-2019 model years, all tied to the same air bag system component.
| 2013 Toyota Avalon | air bag system |
|---|---|
| 2014 Toyota Avalon Hybrid | air bag system |
| 2018 Toyota Avalon Hybrid | air bag system |
| 2016 Toyota Avalon Hybrid | air bag system |
| 2014 Toyota Avalon | air bag system |
| 2015 Toyota Avalon | air bag system |
| 2016 Toyota Avalon | air bag system |
| 2018 Toyota Avalon | air bag system |
| 2011 Toyota Matrix | air bag system |
| 2013 Toyota Avalon Hybrid | air bag system |
| 2012 Toyota Matrix | air bag system |
| 2017 Toyota Avalon | air bag system |
| 2017 Toyota Avalon Hybrid | air bag system |
| 2015 Toyota Avalon Hybrid | air bag system |
| 2013 Toyota Matrix | air bag system |
| 2011 Toyota Corolla | air bag system |
| 2012 Toyota Avalon | air bag system |
| 2012 Toyota Corolla | air bag system |
| 2013 Toyota Corolla | air bag system |
| 2014 Toyota Corolla | air bag system |
| 2015 Toyota Corolla | air bag system |
| 2016 Toyota Corolla | air bag system |
| 2017 Toyota Corolla | air bag system |
| 2018 Toyota Corolla | air bag system |
| 2019 Toyota Corolla | air bag system |
| Units affected | 2,891,976 |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific car.
What's the safety risk?
This recall affects crash protection, not normal braking or steering. In a crash, the air bags or seat belt pretensioners can fail to deploy as intended, increasing the risk of injury. Schedule the repair soon and keep using seat belts on every trip. Repair is free at any franchised Toyota dealer.
What should I do?
- Check your VIN to confirm your 2011-2019 Toyota Avalon, Avalon Hybrid, Matrix, or Corolla is included in this recall.
- Contact a franchised Toyota dealer to schedule the free inspection and noise-filter installation for the air bag ECU and wire harness.
- Bring any Toyota recall letter you received. If you do not have it, reference recall number 20V024 when you call.
- Call Toyota customer service at 1-888-270-9371 with questions about scheduling or recall coverage.
- Avoid delaying the repair; the defect involves air bag and seat belt pretensioner deployment in a crash.
What happens at the repair
At the dealer, a Toyota technician inspects the air bag ECU and installs a noise filter between the air bag control module and its wire harness when the inspection calls for it. The recall repair is free, with parts and labor covered. Toyota used its general reimbursement plan for this campaign. If you already paid for a related repair before the recall notice, ask Toyota customer service or the service desk how to submit documented expenses under that plan.
| Reimbursement | Reimbursement available |
|---|
Timeline
| January 17, 2020 | NHTSA published the recall |
|---|---|
| January 21, 2020 | Dealer notification began |
| January 21, 2020 | Dealer notification ended |
| March 16, 2020 | Owner notification mailed |
| March 17, 2020 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| March 17, 2020 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 20V024?
Recall 20V024 covers 2,891,976 Toyota Corolla, Matrix, Avalon, and Avalon Hybrid vehicles with an air bag ECU defect. In certain crashes, the ECU can malfunction and disable air bag or seat belt pretensioner deployment, increasing injury risk. Toyota dealers inspect the ECU and install a noise filter for free.
What should I do if my 2011-2019 Toyota Avalon, Avalon Hybrid, Matrix, or Corolla is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 20V024. If it is, contact a franchised Toyota dealer to schedule the ECU inspection and noise filter installation. Reference recall number 20V024 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair safety defects at no cost to owners. Toyota dealers will inspect the air bag ECU and install a noise filter between the air bag control module and wire harness, as needed, free of charge.
What is the safety risk in recall 20V024?
The safety risk is reduced occupant protection during certain crashes. If the air bag ECU malfunctions, the air bags or seat belt pretensioners can fail to deploy as intended. That failure can increase the risk of injury in a crash.
What if I bought my Toyota used?
The free recall repair still applies. Recall coverage follows the VIN, not the first owner. Check your VIN to confirm whether your specific Toyota is included, then call a franchised Toyota dealer and reference recall number 20V024.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/20V024000 |
|---|---|
| Toyota customer service | 1-888-270-9371 |
| NHTSA recall # | 20V024 |
| NHTSA recall # (full) | 20V024000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Recall Document (PDF) (PDF)
- Download Quarterly Report (PDF)
- Download Misc. Document (PDF)
- Download Recall Document (PDF) (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 23, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →