Recall 20V023 affects 34 2020 Terex Advance FDC300, FD4000, FD5000GL, and FD7000B vehicles for axle output shaft fracture. Dana replacement is free.
Terex Advance is recalling 34 2020 FDC300, FD4000, FD5000GL, and FD7000B mixers because axle output shafts were incorrectly heat treated and can fracture. A fractured output shaft can cause loss of drive and increase crash risk; the dealer repair will be free once Terex Advance makes it available.
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What's wrong?
The axle output shaft in a 2020 Terex Advance FDC300, FD5000GL, FD4000, or FD7000B is part of the drive axle. Its job is to carry engine power through the axle assembly so the wheels can turn under load. On a mixer chassis, that shaft has to stay strong while the vehicle starts, turns, and carries heavy concrete equipment.
On affected vehicles, the axle output shafts were heat treated incorrectly. Heat treatment is the factory process that hardens metal so it has the right strength and toughness. If that process is wrong, the shaft can be brittle or weak in the wrong areas, and it can fracture during use. Dana identified axle serial numbers tied to the issue, and Terex Advance used those serial numbers to find the chassis VINs that need inspection.
There is no warning sign before failure. A driver should not count on a noise, vibration, or dashboard light to appear before the shaft fractures.
Who's affected?
Covers four Terex Advance truck models, all tied to the same drive axle.
| 2020 Terex Advance FDC300 | drive axle |
|---|---|
| 2020 Terex Advance FD5000GL | drive axle |
| 2020 Terex Advance FD4000 | drive axle |
| 2020 Terex Advance FD7000B | drive axle |
| Units affected | 34 |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific truck.
What's the safety risk?
An output shaft fracture results in loss of drive and increases the risk of a crash. If the vehicle loses drive, get it out of traffic only when safe, then stop and arrange service. Schedule the inspection without delay. Repair will be free at any franchised Terex Advance dealer once available.
What should I do?
- Check your VIN to confirm your 2020 Terex Advance FDC300, FD5000GL, FD4000, or FD7000B is included in this recall.
- Read the Terex Advance owner notice mailed January 24, 2020, or call Terex Advance customer service if you never received it.
- Contact Terex Advance customer service at 1-800-678-5961 to confirm the Dana output-flange inspection and replacement instructions.
- Reference recall number 20V023 when you call, and ask where to complete the free inspection and replacement for the axle output shaft fracture risk.
- Avoid driving if the vehicle shows loss of drive, vibration, or driveline noise, and arrange service before using it again.
What happens at the repair
Terex Advance has notified owners to inspect the Dana output flange for its production date. If the flange falls in the affected production range, Dana will replace it free of charge once the repair is available. The recall began January 24, 2020. At service, a Terex Advance technician checks the flange date information, confirms whether it is in the affected range, and arranges replacement of any covered Dana output flange. Parts and labor are covered under the recall.
Timeline
| January 17, 2020 | NHTSA published the recall |
|---|---|
| January 24, 2020 | Owner notification mailed |
Frequently asked questions
What is recall 20V023?
Recall 20V023 covers 34 2020 Terex Advance FDC300, FD5000GL, FD4000, and FD7000B vehicles with incorrectly heat-treated axle output shafts. A fractured output shaft results in loss of drive, increasing crash risk. Dana will replace affected parts free of charge.
What should I do if my 2020 Terex Advance FDC300, FD5000GL, FD4000, or FD7000B is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 20V023. If it is, inspect the Dana output flange for its production date, or ask Terex Advance service for help. Call Terex Advance customer service at 1-800-678-5961 to arrange the free Dana replacement if the part is in the affected range.
Is the recall repair free?
Yes. Federal recall law requires the recall remedy to be provided at no cost. For recall 20V023, Dana will replace output flanges in the affected production-date range free of charge after the Dana output flange is inspected.
What is the safety risk in recall 20V023?
The safety risk is loss of drive from a fractured axle output shaft. If the shaft fractures while the vehicle is in use, the vehicle loses drive power, increasing crash risk. Confirm whether your VIN is included, then follow Terex Advance's inspection and replacement instructions.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/20V023000 |
|---|---|
| Terex Advance customer service | 1-800-678-5961 |
| NHTSA recall # | 20V023 |
| NHTSA recall # (full) | 20V023000 |
Source documents
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 23, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →