Recall 20V022 affects 477 2020 Hyundai Kona vehicles for an incorrect GAWR label. Repair is free at any franchised Hyundai dealer.
Hyundai is recalling 477 2020 Kona vehicles under recall 20V022 because the certification label lists an incorrect Gross Axle Weight Rating. If the label leads an owner to overload the vehicle, the crash risk rises; Hyundai dealers will complete the recall repair free of charge.
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What's wrong?
The certification label on a 2020 Hyundai Kona is the factory sticker that lists required vehicle information, including Gross Axle Weight Rating. GAWR is the maximum weight each axle is rated to carry. Owners, inspectors, and service staff use that label to confirm loading limits and tire and rim requirements.
On affected Kona SUVs, the label shows incorrect GAWR information. The problem is the sticker, not a broken axle, wheel, or tire. Hyundai traced the issue through production records after incorrect labels were found during a quality control inspection, and the corrected label stickers contain the right GAWR.
There is no warning sign before failure. An owner will not hear, feel, or see a driving symptom from the incorrect label itself, so the VIN and the replacement label are what confirm the fix.
Who's affected?
| 2020 Hyundai Kona | vehicle label (placard or certification) |
|---|---|
| Units affected | 477 |
| Field incidents | NHTSA has logged no field incidents to date. |
Not every 2020 Hyundai Kona is on the list. Check your VIN to confirm whether your specific SUV is included.
What's the safety risk?
The incorrect gross axle weight rating can lead an owner to load the vehicle beyond its certified limit, which increases crash risk. Use the corrected label once installed, and avoid carrying cargo or passengers beyond the proper rating. Repair is free at any franchised Hyundai dealer.
What should I do?
- Check your VIN to confirm your 2020 Hyundai Kona is included in this recall.
- Contact a franchised Hyundai dealer to schedule the free certification-label sticker repair that corrects the Gross Axle Weight Rating shown on the vehicle.
- Bring the recall notice if Hyundai mailed one. If not, reference recall number 20V022 when you call.
- Avoid loading the vehicle by the old axle-weight label until the corrected label is installed.
- Call Hyundai customer service at 1-855-371-9460 with questions about recall number 20V022.
What happens at the repair
At the dealer, a Hyundai technician installs new label stickers over the affected areas of the certification label so the Gross Axle Weight Rating information is correct. The label update is free under the recall, and parts and labor are covered. If you paid out of pocket for a related certification label repair before the recall notice, Hyundai's reimbursement plan covers qualifying documented expenses. Ask Hyundai customer service or the dealer service desk what paperwork is needed for a claim.
| Reimbursement | Reimbursement available |
|---|
Timeline
| January 17, 2020 | NHTSA published the recall |
|---|---|
| March 2, 2020 | Owner notification mailed |
| March 20, 2020 | Dealer notification began |
| March 20, 2020 | Dealer notification ended |
| March 20, 2020 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| March 20, 2020 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 20V022?
Recall 20V022 covers 477 2020 Hyundai Kona vehicles with certification labels that show an incorrect Gross Axle Weight Rating. The incorrect label fails FMVSS 567 and 110 requirements and can lead to overloading, increasing crash risk. Hyundai dealers install corrected label stickers for free.
What should I do if my 2020 Hyundai Kona is on this recall?
Check your VIN to confirm your specific Kona is included in recall 20V022. If it is, contact a franchised Hyundai dealer and ask for the corrected certification label stickers. Reference recall 20V022 or Hyundai recall 187 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Hyundai will install new label stickers with the correct Gross Axle Weight Rating free of charge at any franchised Hyundai dealer.
What is the safety risk?
The safety risk is vehicle overloading from an incorrect Gross Axle Weight Rating on the certification label. If the vehicle is loaded beyond the correct axle rating, crash risk increases. Recall 20V022 fixes the label information so owners and service shops use the correct limit.
What if I bought my Hyundai Kona used?
The free recall repair still applies. Recall coverage follows the vehicle, not the first owner. Check your VIN to confirm whether your specific 2020 Kona is included, then contact a franchised Hyundai dealer and reference recall 20V022 or Hyundai recall 187.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/20V022000 |
|---|---|
| Hyundai customer service | 1-855-371-9460 |
| NHTSA recall # | 20V022 |
| NHTSA recall # (full) | 20V022000 |
Source documents
-
Download Recall Investigation Document (PDF) (PDF) - Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 23, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →