Recall 20V021 affects 119 2019 Multiquip WT5C trailers with incorrect safety-chain attachment points. Repair is free at any franchised Multiquip dealer.
Multiquip is recalling 119 2019 WT5C trailers because the safety-chain connection points are incorrect. The wrong attachment points can leave the chains too short, interfere with tow-vehicle steerability, and increase crash risk; Multiquip dealers will correct the connection points free of charge.
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What's wrong?
The safety chains on a 2019 Multiquip WT5C trailer are the backup connection between the trailer and the tow vehicle. If the coupler separates from the hitch ball, the chains keep the trailer attached long enough for the driver to stop.
On affected trailers, Multiquip moved the chain attachment points farther rearward on the trailer A-frame, but the chain length stayed the same. That leaves the chains too short for proper connection on some tow vehicles. When connected under excess tension, the chains pull hard against the tow vehicle attachment points and do not have the slack needed for normal turns.
The recalled setup attaches the safety chains to slots on the A-frame. The corrected setup uses hammer-link couplings on the d-rings on the trailer tongue, which restores usable chain length.
There is no warning sign before failure. The clue before towing is visible: the safety chains sit tight or are hard to connect to the tow vehicle instead of hanging with enough slack for turning.
Who's affected?
| 2019 Multiquip WT5C | Trailer hitches |
|---|---|
| Units affected | 119 |
| Field incidents | NHTSA has logged no field incidents to date. |
Not every 2019 Multiquip WT5C trailer is on the list. Check your VIN to confirm whether your specific trailer is included.
What's the safety risk?
Incorrect safety chain attachment points can leave the chains too short. If the chains pull tight during a turn, they can interfere with tow vehicle steering and increase the risk of a crash. Schedule the repair soon, and stop towing if the chains restrict steering. Repair is free at any franchised Multiquip dealer.
What should I do?
- Check your VIN to confirm your 2019 Multiquip WT5C trailer is included in this recall.
- Contact a franchised Multiquip dealer to schedule the free safety-chain mounting relocation, which gives the chains the correct length for towing.
- Bring the recall notice if Multiquip mailed one. If not, reference recall number 20V021 when you call.
- Avoid towing the trailer until the repair is complete, because short safety chains can interfere with tow-vehicle steering.
What happens at the repair
At the dealer, a Multiquip technician relocates the mounting position of the safety chains so the trailer connection points match the recall repair. The recall repair is free, with parts and labor covered. If you already paid for a related safety chain repair, Multiquip says affected customers are reimbursed through the Multiquip Warranty Claim process. Ask the service desk to start that warranty claim and use your prior repair paperwork to support it.
| Reimbursement | Reimbursement available |
|---|
Timeline
| January 16, 2020 | NHTSA published the recall |
|---|---|
| January 22, 2020 | Interim owner notification (was planned for this date) |
| January 24, 2020 | Owner notification mailed |
Frequently asked questions
What is recall 20V021?
Recall 20V021 covers 119 2019 Multiquip WT5C trailers with incorrect safety-chain attachment points. The chain length can interfere with tow-vehicle steering and increase crash risk. Multiquip dealers relocate the safety-chain mounting position for free.
What should I do if my 2019 Multiquip WT5C is on this recall?
Check your VIN to confirm your specific trailer is included in recall 20V021. If it is, contact a franchised Multiquip dealer to schedule the safety-chain mounting relocation. Reference recall 20V021 and Multiquip recall WT20191031 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair covered safety defects at no cost. Multiquip dealers relocate the safety-chain mounting position free of charge for any included 2019 WT5C trailer.
What is the safety risk?
The safety risk is reduced tow-vehicle control. In recall 20V021, the incorrect safety-chain attachment points can leave the chains too short, interfere with steering, and increase crash risk. Confirm your VIN, then schedule the free dealer repair if your trailer is included.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/20V021000 |
|---|---|
| Multiquip customer service | 1-800-421-1244 |
| NHTSA recall # | 20V021 |
| NHTSA recall # (full) | 20V021000 |
Source documents
-
Download Quarterly Report (PDF) - Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 23, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →