Recall 19V914 affects 10,041 2019 Mercedes-Benz GLC vehicles for foreign-language passenger air bag labels. Repair is free at any franchised Mercedes-Benz dealer.
Mercedes-Benz is recalling 10,041 2019 GLC vehicles, including AMG GLC43 and Glc 300 models, because the passenger side sun visor can have an air bag warning label written in a foreign language. The label error can leave occupants unaware of front-seat child safety risks and raises the risk of injury in a crash; Mercedes-Benz dealers will install the correct label free of charge.
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What's wrong?
The passenger side sun visor on affected 2019 Mercedes-Benz AMG GLC63S, AMG GLC43, Glc 300, GLC350E, and AMG GLC63 vehicles carries an air bag warning label. That label is part of the occupant crash protection information for the front passenger seat. It is supposed to give the required air bag warning in the correct language for the vehicle's market.
On these vehicles, the visor itself is not the problem. The issue is the label installed on it. Mercedes-Benz found that a production process deviation allowed incorrect country variants of the air bag warning label to be installed, and a barcode scanner check did not accurately record the label status.
This recall is about incorrect safety labeling, not a mechanical part that changes how the SUV steers, brakes, or accelerates. There is no warning sign before failure. The visible clue is the passenger side sun visor label, which has air bag warning text in the wrong language.
Who's affected?
Covers five GLC variants, all tied to the vehicle label (placard or certification).
| 2019 Mercedes-Benz AMG GLC63S | vehicle label (placard or certification) |
|---|---|
| 2019 Mercedes-Benz AMG GLC43 | vehicle label (placard or certification) |
| 2019 Mercedes-Benz Glc 300 | vehicle label (placard or certification) |
| 2019 Mercedes-Benz GLC350E | vehicle label (placard or certification) |
| 2019 Mercedes-Benz AMG GLC63 | vehicle label (placard or certification) |
| Units affected | 10,041 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific SUV.
What's the safety risk?
An air bag warning label in a foreign language can leave an occupant unaware of front seat risks for children. That missing warning increases the risk of injury in a crash. Until the label is inspected and replaced if needed, keep children out of the front seat. Repair is free at any franchised Mercedes-Benz dealer.
What should I do?
- Check your VIN to confirm your 2019 Mercedes-Benz AMG GLC63S, AMG GLC43, Glc 300, GLC350E, or AMG GLC63 is included in this recall.
- Contact a franchised Mercedes-Benz dealer to schedule the free sun-visor air bag warning label inspection and replacement so the passenger-side child-seat warning is readable.
- Bring the recall notice if Mercedes-Benz mailed one, or reference recall number 19V914 when you call.
- Keep children out of the front passenger seat until the label inspection and any needed replacement are complete.
- Call Mercedes-Benz customer service at 1-800-367-6372 with questions and reference Mercedes-Benz recall 2020020014.
What happens at the repair
At the dealer, a Mercedes-Benz technician checks the passenger side sun visor for the airbag warning label covered by this recall. If the label is in the wrong language or does not match the required warning, the technician replaces the visor with one that has the correct airbag warning label. The inspection, replacement part, and labor are free under the recall.
Timeline
| December 20, 2019 | NHTSA published the recall |
|---|---|
| December 28, 2019 | Dealer notification began |
| December 28, 2019 | Dealer notification ended |
| February 14, 2020 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| February 14, 2020 | Interim owner notification (was planned for this date) |
| March 3, 2020 | Owner notification mailed |
Frequently asked questions
What is recall 19V914?
Recall 19V914 covers 10,041 2019 Mercedes-Benz GLC vehicles with passenger-side sun visor air bag warning labels written in a foreign language. The issue fails Federal Motor Vehicle Safety Standard 208. Mercedes-Benz dealers will inspect the warnings and replace them for free when needed.
What should I do if my 2019 Mercedes-Benz AMG GLC63S, AMG GLC43, Glc 300, GLC350E, or AMG GLC63 is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 19V914. If it is, contact a franchised Mercedes-Benz dealer to schedule the air bag warning label inspection. Reference recall number 19V914 or Mercedes-Benz recall number 2020020014 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Mercedes-Benz will inspect the passenger-side sun visor air bag warnings and replace them as needed free of charge at a franchised Mercedes-Benz dealer.
What is the safety risk in recall 19V914?
The safety risk is that an occupant can miss the child front-seat air bag warning if the label is written in a foreign language. That increases injury risk in a crash. The dealer remedy is to inspect the warning labels and replace them when needed.
What if I bought my 2019 Mercedes-Benz GLC used?
The free recall repair still applies. Federal recall law follows the vehicle, not the first owner. Check your VIN to confirm whether your specific GLC is included, then call a franchised Mercedes-Benz dealer and reference recall 19V914.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/19V914000 |
|---|---|
| Mercedes-Benz customer service | 1-800-367-6372 |
| NHTSA recall # | 19V914 |
| NHTSA recall # (full) | 19V914000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 23, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →