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Campaign 19V910 Posted December 19, 2019 46 units

2016-2017 Subaru Outback Recall 19V910: Air Bag Module

Recall 19V910 affects 46 2016-2017 Subaru Outback vehicles with incompatible air bag modules. Repair is free at any franchised Subaru dealer.

Subaru is recalling 46 2016-2017 Outback vehicles because a replacement air bag control module is not compatible with the passenger air bag module. In a crash that requires passenger frontal air bag deployment, the air bag can fail to deploy properly, increasing injury risk; Subaru dealers will replace the control module free of charge.

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What's wrong?

The air bag control module in a 2016-2017 Subaru Outback is the computer that reads crash sensors and tells the restraint system when to deploy the air bags. It has to match the passenger air bag module, because those parts work as a paired system during a crash.

On the affected Outbacks, a dealer parts ordering error allowed the wrong replacement air bag control module to be installed. That module is not compatible with the passenger air bag module. In a crash, the mismatch can affect whether the passenger air bag deploys as designed. Subaru traced the issue through dealer parts order history and corrected the part listing.

There is no warning sign before failure. An owner would not feel a change in normal driving, and the problem is the installed module combination rather than a worn part making noise or losing performance.

Who's affected?

Covers both Outback model years under the same air bag system component.

2016 Subaru Outback air bag system
2017 Subaru Outback air bag system
Units affected46
Field incidentsNHTSA has logged no field incidents to date.

A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific wagon is included.

What's the safety risk?

In a crash that needs passenger frontal air bag deployment, the air bag can deploy incorrectly or fail to protect the passenger as intended, increasing the risk of injury. There is no warning sign before this problem matters in a crash, so confirm your VIN and schedule the repair soon. Repair is free at any franchised Subaru dealer.

What should I do?

  1. Check your VIN to confirm your 2016-2017 Subaru Outback is included in this recall.
  2. Contact a franchised Subaru dealer to schedule the free passenger air bag module replacement that corrects the incompatible air bag control module issue.
  3. Bring the recall notice if Subaru sent one. If not, reference recall number 19V910 and Subaru recall WUX-09 when you call.
  4. Avoid carrying a front-seat passenger until the free repair is complete.
  5. Call Subaru customer service at 1-844-373-6614 with questions about the owner notice or dealer scheduling.

What happens at the repair

At the dealer, a Subaru technician replaces the passenger air bag module so it works with the air bag control module installed in the vehicle. The replacement parts and labor are free under the recall. Subaru has a general reimbursement plan on file for this campaign. If you've already paid for related passenger air bag module work, ask Subaru customer service at 1-844-373-6614 about documented reimbursement under that plan.

ReimbursementReimbursement available

Timeline

December 19, 2019 NHTSA published the recall
December 20, 2019 Dealer notification began
December 20, 2019 Dealer notification ended
February 3, 2020 Owner notification mailed
February 14, 2020 VIN-searchable in NHTSA's database Check your VIN to see whether this recall applies to your specific vehicle.
February 14, 2020 Interim owner notification (was planned for this date)

Frequently asked questions

What is recall 19V910?

Recall 19V910 covers 46 2016-2017 Subaru Outback vehicles with a replacement air bag control module that is not compatible with the passenger air bag module. Subaru dealers will replace the passenger air bag module for free.

What should I do if my 2016-2017 Subaru Outback is on this recall?

Check your VIN to confirm your specific Outback is included in recall 19V910. If it is, contact a franchised Subaru dealer to schedule the passenger air bag module replacement. Reference Subaru recall WUX-09 when you call. The repair is free.

Is the recall repair free?

Yes. Federal recall law requires manufacturers to repair safety defects at no cost, and Subaru's remedy says dealers will replace the passenger air bag module free of charge at a franchised Subaru dealer.

Is my 2016-2017 Subaru Outback safe to drive before this air bag recall is fixed?

The official risk applies in a crash that requires passenger frontal air bag deployment. The passenger air bag can fail to deploy properly, increasing injury risk. Check your VIN, then schedule the free passenger air bag module replacement if your vehicle is included.

What if I bought my Subaru Outback used?

The free recall repair still applies. Recall coverage follows the vehicle, not the first owner. Check your VIN to confirm whether your specific Outback is included, then contact a franchised Subaru dealer and reference recall WUX-09.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/19V910000
Subaru customer service1-844-373-6614
NHTSA recall #19V910
NHTSA recall # (full)19V910000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on May 23, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →