Recall 19V895 affects 1,879 2019-2020 Mack Te vehicles for a headlamp-aim defect. Inspection and adjustment are free at any franchised Mack dealer.
Mack is recalling 1,879 2019-2020 Te vehicles because the recall covers a headlamp aim issue that reduces driver visibility. Reduced visibility can increase the risk of a crash, and Mack dealers will complete the recall repair free of charge.
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What's wrong?
The sealed beam headlamps on 2019-2020 Mack Te trucks are the front lighting units that throw light onto the road and make the truck visible to other drivers. Their aim matters as much as the bulb itself. When the beam is set at the right height and direction, the driver gets usable light without sending glare where it does not belong.
On affected trucks, the required headlamp aiming step was not completed during manufacturing. That leaves the lamps aimed outside the intended range. A beam aimed too low cuts down the driver’s view ahead, while a beam aimed too high or off-center fails to put light where the driver needs it.
There is no warning sign before failure. The headlamps still turn on, so the issue is the direction and usefulness of the light, not whether the lamps illuminate at all.
Who's affected?
Covers the 2019 and 2020 model years for the same headlight system.
| 2020 Mack Te | Headlights |
|---|---|
| 2019 Mack Te | Headlights |
| Units affected | 1,879 |
| Field incidents | NHTSA has logged no field incidents to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific truck is included.
What's the safety risk?
Reduced visibility from headlamp aim makes it harder to see the road clearly, which increases crash risk. Drive cautiously at night or in low light, and schedule the headlamp inspection and readjustment soon. Repair is free at any franchised Mack dealer.
What should I do?
- Check your VIN to confirm your 2019-2020 Mack Te is included in this recall.
- Contact a franchised Mack dealer to schedule the free headlamp inspection and readjustment that fixes the improper headlamp aim.
- Bring the recall notice if Mack mailed one. If not, reference recall number 19V895 and Mack recall SC0421 when you call.
- Avoid night or low-visibility driving until the headlamps are checked and readjusted.
- Call Mack customer service at 1-800-866-1177 with questions before your dealer visit.
What happens at the repair
At the dealer, a Mack technician inspects the headlamp aim and readjusts the lamps so they meet the required alignment. The recall repair is free, and parts and labor are covered. If you already paid out of pocket for a headlamp aim repair tied to this recall, Mack's standard reimbursement plan covers documented qualifying costs. Bring the repair invoice and payment proof to the service desk, or contact Mack customer service for the claim path.
| Reimbursement | Reimbursement available |
|---|
Timeline
| December 16, 2019 | NHTSA published the recall |
|---|---|
| December 20, 2019 | Dealer notification began |
| December 20, 2019 | Dealer notification ended |
| January 24, 2020 | Owner notification mailed |
| February 6, 2020 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| February 6, 2020 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 19V895?
Recall 19V895 covers 1,879 2019-2020 Mack Te vehicles with headlamps that can be improperly aimed. Reduced driver visibility increases crash risk, and the vehicles fail FMVSS 108. Mack dealers inspect and readjust the headlamps for free.
What should I do if my 2019-2020 Mack Te is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 19V895. If it is, contact a franchised Mack dealer to schedule the headlamp inspection and readjustment. Reference recall number 19V895 or Mack recall SC0421 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair safety defects and noncompliance issues at no cost. Mack dealers inspect and readjust the headlamps free of charge under recall 19V895, regardless of where the vehicle was purchased.
Is it safe to drive my Mack Te before the headlamps are checked?
The recall does not include a do-not-drive order. The safety issue is reduced visibility from improperly aimed headlamps, which increases crash risk. Check your VIN, schedule the free dealer inspection, and avoid driving in low-visibility conditions until the headlamps are readjusted.
When did Mack start this recall repair?
Mack began the recall repair on January 24, 2020. The remedy is available now, so a franchised Mack dealer can inspect and readjust the headlamps at no cost if your VIN is included.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/19V895000 |
|---|---|
| Mack customer service | 1-800-866-1177 |
| NHTSA recall # | 19V895 |
| NHTSA recall # (full) | 19V895000 |
Source documents
-
Download Quarterly Report (PDF) - Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 23, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →