Recall 19V877 affects 9,468 2019-2020 Toyota C-Hr, Corolla, and Corolla Hybrid vehicles for rear seat belt locking defects. Repair is free at franchised Toyota dealers.
Toyota is recalling 9,468 2019-2020 C-Hr, Corolla, and Corolla Hybrid vehicles because the rear seat belt assemblies use a dual-mode locking mechanism that can fail to lock as intended. In a crash involving multiple impacts, the belt can fail to properly restrain the occupant and increase injury risk; Toyota dealers will complete the recall repair free of charge.
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What's wrong?
The rear seat belt assembly in the 2019-2020 Toyota C-Hr, Corolla, and Corolla Hybrid includes a dual-mode locking mechanism. That mechanism controls the belt webbing, the flat belt material that crosses the passenger. It is designed to lock the webbing when the belt needs to hold a rear-seat occupant firmly in place.
On affected vehicles, the problem is inside the webbing sensor locking mechanism. Toyota traced it to supplier assembly equipment that was adjusted improperly while installing a spring. The spring was placed in the wrong position, where it interferes with another component and prevents the locking mechanism from working as designed.
An owner is not expected to feel or hear this defect during normal driving. There is no warning sign before failure. The belt looks usable, but the locking mechanism inside the rear seat belt assembly does not perform its intended locking function.
Who's affected?
VINs have been searchable since February 3, 2020.
| 2020 Toyota Corolla Hybrid | seat belt |
|---|---|
| 2020 Toyota Corolla Hybrid | seat belt |
| 2020 Toyota Corolla | seat belt |
| 2020 Toyota Corolla | seat belt |
| 2020 Toyota C-Hr | seat belt |
| 2020 Toyota C-Hr | seat belt |
| 2019 Toyota C-Hr | seat belt |
| 2019 Toyota C-Hr | seat belt |
| Units affected | 9,468 |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific vehicle is included.
What's the safety risk?
In a crash with multiple impacts, a rear seat belt that does not restrain the occupant properly increases injury risk. Until the inspection is complete, use the affected rear seating positions with caution and schedule the dealer repair soon. Repair is free at any franchised Toyota dealer.
What should I do?
- Check your VIN to confirm your 2019-2020 Toyota Corolla Hybrid, Corolla, or C-Hr is included in this recall.
- Contact a franchised Toyota dealer to schedule the free rear-seat-belt inspection and replacement that fixes the locking-mechanism defect.
- Bring the recall notice if Toyota mailed one. If not, reference recall number 19V877 when you call.
- Call Toyota customer service at 1-888-270-9371 if you need help finding a dealer or confirming the recall appointment.
- Avoid using a rear seating position if the seat belt does not lock or restrain normally until the dealer completes the repair.
What happens at the repair
At the dealer, a Toyota technician inspects the rear seat belt assembly production dates and replaces any rear seat belt assemblies covered by the recall. The replacement parts and labor are free under the recall. Out-of-pocket repairs already paid are handled through Toyota's New Vehicle Limited Warranty, not through a separate reimbursement program, because owner notices were sent within the active warranty period. Ask the service desk how warranty coverage applies if you have prior repair paperwork.
| Reimbursement | Warranty coverage applies |
|---|
Timeline
| December 10, 2019 | Dealer notification began |
|---|---|
| December 10, 2019 | Dealer notification ended |
| December 11, 2019 | NHTSA published the recall |
| February 3, 2020 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| February 3, 2020 | Interim owner notification (was planned for this date) |
| February 7, 2020 | Owner notification mailed |
Frequently asked questions
What is recall 19V877?
Recall 19V877 covers 9,468 2019-2020 Toyota C-Hr, Corolla, and Corolla Hybrid vehicles with rear seat belt assemblies that can fail to lock as intended. In a crash involving multiple impacts, the belt can fail to properly restrain the occupant, increasing injury risk.
What should I do if my 2019-2020 Toyota C-Hr, Corolla, or Corolla Hybrid is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 19V877. If it is, contact a franchised Toyota dealer for an inspection of the rear seat belt assembly production dates. The dealer will replace affected assemblies as needed for free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Toyota dealers will inspect the rear seat belt assemblies and replace affected assemblies as needed free of charge.
Is it safe to drive with this seat belt recall?
The recall does not include a do-not-drive order. The safety concern is with rear seat belt restraint performance during a crash involving multiple impacts. Confirm your VIN, then schedule the free dealer inspection and any needed rear seat belt assembly replacement.
What if I bought my Toyota C-Hr, Corolla, or Corolla Hybrid used?
The free recall repair still applies. Recall eligibility follows the VIN, not the first owner. Check your VIN to confirm whether your specific vehicle is included, then reference recall 19V877 when you call a Toyota dealer or Toyota customer service at 1-888-270-9371.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/19V877000 |
|---|---|
| Toyota customer service | 1-888-270-9371 |
| NHTSA recall # | 19V877 |
| NHTSA recall # (full) | 19V877000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Misc. Document (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 23, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →