Recall 19V876 covers 3,751 2019 Toyota Prius vehicles for a combination meter short that blanks display information. Repair is free at any franchised Toyota dealer.
Toyota is recalling 3,751 2019 Prius vehicles because an electrical short circuit in the combination meter can make the speedometer, odometer, and fuel gauge go blank. That blank display leaves the driver without key speed and fuel information, which increases crash risk, and Toyota dealers will repair the defect free of charge.
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What's wrong?
The combination meter in the 2019 Prius is the instrument display that puts key driver information in front of you. It uses a circuit board to show speed, mileage, and fuel level, so the driver can read the vehicle's basic operating information while driving.
On affected Prius vehicles, the combination meter circuit board was made with a flash ROM chip, the memory part that stores display image data, with a cracked insulation layer. That crack allows a short between metal wiring inside the chip. When the short happens, the main display goes blank and the speedometer, odometer, and fuel gauge disappear from view.
There is no warning sign before failure. The display can be working normally, then go blank when the electrical short interrupts the image data for the meter.
Who's affected?
| 2019 Toyota Prius | instrument panel |
|---|---|
| Units affected | 3,751 |
| Field incidents | NHTSA has logged 1 field incident to date. |
Not every 2019 Toyota Prius hatchback is on the list. Check your VIN to confirm whether your specific hatchback is included.
What's the safety risk?
A blank main display hides speed, fuel level, and other information the driver needs. Driving with an inoperative display increases crash risk because you lose basic status information while the vehicle is moving. If the screen goes blank, drive cautiously, schedule the repair soon, and tell the dealer what happened. Repair is free at any franchised Toyota dealer.
What should I do?
- Check your VIN to confirm your 2019 Toyota Prius is included in this recall.
- Contact a franchised Toyota dealer to schedule the free combination-meter inspection and circuit-board replacement that fixes the blank speedometer, odometer, and fuel-gauge display.
- Bring the recall notice if Toyota mailed one, or reference recall number 19V876 when you call.
- Drive cautiously until the repair is complete, and treat a blank main display as a reason to stop in a safe place and call the Toyota dealer before continuing.
What happens at the repair
At the dealer, a Toyota technician inspects the flash memory chip, also called the ROM, to confirm its production date. If the chip is covered by the recall, the technician replaces it along with the combination meter circuit board. The replacement parts and labor are free under the recall. Toyota has a general reimbursement plan on file, so if you've already paid for this related repair, contact Toyota customer service or ask the service desk how to submit documented expenses.
| Reimbursement | Reimbursement available |
|---|
Timeline
| December 10, 2019 | Dealer notification began |
|---|---|
| December 10, 2019 | Dealer notification ended |
| December 11, 2019 | NHTSA published the recall |
| February 3, 2020 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| February 3, 2020 | Interim owner notification (was planned for this date) |
| February 7, 2020 | Owner notification mailed |
Frequently asked questions
What is recall 19V876?
Recall 19V876 covers 3,751 2019 Toyota Prius vehicles with an electrical short in the combination meter. The speedometer, odometer, and fuel gauge can go blank, which violates FMVSS number 101 and increases crash risk. Toyota dealers inspect the flash memory chip and replace the needed parts for free.
What should I do if my 2019 Toyota Prius is on this recall?
Check your VIN to confirm your specific Prius is included in recall 19V876. If it is, call a franchised Toyota dealer and ask for the combination meter inspection. Reference Toyota recall numbers 19TA21 and 19TB21 when you schedule. The dealer repair is free.
Is the recall repair free?
Yes. Federal recall law requires Toyota to repair this defect at no cost. A franchised Toyota dealer will inspect the flash memory chip production date and, if needed, replace the chip and combination meter circuit board free of charge.
Is it safe to drive my 2019 Toyota Prius before the recall repair?
The recall does not carry a do-not-drive instruction, but the risk is real if the main display goes blank. A blank display hides vehicle speed, fuel level, and mileage information. If your display is inoperative, ask a Toyota dealer how to move the vehicle safely.
What if I bought my Toyota Prius used?
The free recall repair still applies. Recall coverage follows the vehicle, not the first owner. Check your VIN to confirm whether your specific Prius is included, then contact a franchised Toyota dealer and reference recall 19V876 when you schedule the inspection.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/19V876000 |
|---|---|
| Toyota customer service | 1-888-270-9371 |
| NHTSA recall # | 19V876 |
| NHTSA recall # (full) | 19V876000 |
Source documents
-
Download Misc. Document (PDF) - Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 23, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →