Recall 19V872 affects 201 2020 Keystone Springdale trailers for incorrect tire, rim, and pressure labels. Replacement tags are free through Keystone.
Keystone is recalling 201 2020 Springdale trailers under recall 19V872 because the Federal Identification Tag lists the wrong rim size, tire size, and tire pressure. The error can lead owners to overinflate the tires, which affects trailer stability and increases crash risk; Keystone dealers will correct the label free of charge.
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What's wrong?
The Federal Identification Tag on a 2020 Keystone Springdale trailer is the certification label that lists the trailer's required wheel and tire information. It tells an owner, tire shop, or Keystone dealer the correct rim size, tire size, and tire pressure for that specific trailer. That label is supposed to match the equipment installed on the trailer.
On affected Springdale trailers with the Baja package, the label was printed with the wrong rim, tire size, and psi information. The tag does not match the rims and tires on the camper. That means the document an owner uses for service information gives the wrong specifications, even though the physical wheels and tires are the reference point for the correct setup.
What you can notice is the mismatch itself. Compare the rim, tire, and psi information on the Federal Identification Tag with the information on the tire and wheel; if they do not match, that is the warning sign.
Who's affected?
| 2020 Keystone Springdale | vehicle label (placard or certification) |
|---|---|
| Units affected | 201 |
Not every 2020 Keystone Springdale trailer is on the list. Check your VIN to confirm whether your specific trailer is included.
What's the safety risk?
An incorrect Federal Identification Tag creates a risk of overinflated tires. Overinflated tires change how the trailer handles and affect stability, increasing the risk of a crash. Check tire pressure against the corrected label and arrange the label replacement soon. Repair is free at any franchised Keystone dealer.
What should I do?
- Check your VIN to confirm your 2020 Keystone Springdale is included in this recall.
- Contact a franchised Keystone dealer to schedule the free Federal Identification Tag replacement that corrects the rim size, tire size, and tire pressure information.
- Bring the recall notice if Keystone sent one. If not, reference recall number 19V872 when you call.
- Avoid adding air based only on the incorrect Federal Identification Tag until the replacement tag is installed.
- Call Keystone customer service at 1-866-425-4369 with questions and reference Keystone recall 20-366.
What happens at the repair
At the dealer, a Keystone technician provides a replacement Federal Identification Tag at no charge. The corrected tag gives the trailer's rim size, tire size, and tire pressure information so the certification label matches the vehicle. Parts and labor are covered under the recall. Keystone has a general reimbursement plan on file. If you already paid for a related tag correction before the recall notice, contact Keystone customer service and keep repair documentation for the claim.
| Reimbursement | Reimbursement available |
|---|
Timeline
| December 10, 2019 | NHTSA published the recall |
|---|---|
| January 8, 2020 | Owner notification mailed |
| January 15, 2020 | Dealer notification began |
| January 15, 2020 | Dealer notification ended |
| January 15, 2020 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| January 15, 2020 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 19V872?
Recall 19V872 covers 201 2020 Keystone Springdale trailers with a Federal Identification Tag that lists the wrong rim size, tire size, and tire pressure information. Keystone will provide a replacement tag for free so owners have the correct tire information for the trailer.
What should I do if my 2020 Keystone Springdale is on this recall?
Check your VIN to confirm your specific trailer is included in recall 19V872. If it is, contact Keystone at 1-866-425-4369 or a franchised Keystone dealer and reference recall 19V872 or Keystone recall 20-366. Keystone provides the replacement Federal Identification Tag for free.
Is the recall repair free?
Yes. Keystone will provide the replacement Federal Identification Tag free of charge, and federal recall law requires the manufacturer to correct the defect at no cost. Ask the dealer or Keystone customer service how the replacement tag will be provided for your trailer.
What is the safety risk?
The risk is incorrect tire information on the Federal Identification Tag. If the wrong pressure information leads to overinflated tires, trailer stability is affected and crash risk increases. Confirm the correct tire and pressure information before towing, then complete the free label replacement.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/19V872000 |
|---|---|
| Keystone customer service | 1-866-425-4369 |
| NHTSA recall # | 19V872 |
| NHTSA recall # (full) | 19V872000 |
Source documents
-
Download Recall Investigation Document (PDF) (PDF) - Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 23, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →