Recall 19V846 affects 447 2018-2020 Entegra Qwest motorhomes for undersized, poorly welded LP tank hangers. Free repair at any franchised Entegra dealer.
Entegra is recalling 447 2018-2020 Qwest motorhomes because the LP tank hangers on the recalled vehicles are the wrong size and have insufficient welding, allowing the propane tank to dislodge in transit. A loose propane tank raises the risk of a crash and propane ignition; the Entegra dealer repair is free.
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What's wrong?
The LP tank on a 2018-2020 Entegra Qwest motorhome stores liquid propane for coach systems that run on propane. It is held under the vehicle by metal hangers, which are supposed to carry the tank's weight and keep it fixed to the frame while the motorhome moves, turns, and hits road vibration.
On affected Qwest motorhomes, the hangers were built with the wrong size angle material and insufficient welds. That leaves the tank support weaker than the design called for. The issue traces to the supplier building the hangers outside the engineering print, with poor welds contributing to the failure. If the hanger lets go, the LP tank can dislodge from the motorhome while it is in transit.
There is no warning sign before failure. An owner should not count on a sound, smell, warning light, or visible change before the tank support fails. The recall repair adds a support bracket on each side of the propane tank.
Who's affected?
Covers the Qwest across the 2018, 2019, and 2020 model years, all tied to the LPG tank assembly.
| 2018 Entegra Qwest | Tank assembly |
|---|---|
| 2019 Entegra Qwest | Tank assembly |
| 2020 Entegra Qwest | Tank assembly |
| Units affected | 447 |
| Field incidents | NHTSA has logged 1 field incident to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific motorhome is included.
What's the safety risk?
If a loose LP tank dislodges while the motorhome is moving, crash risk rises and propane can ignite. Schedule the bracket repair soon, especially before another trip. Repair is free at any franchised Entegra dealer.
What should I do?
- Check your VIN to confirm your 2018-2020 Entegra Qwest is included in this recall.
- Contact a franchised Entegra dealer to schedule the free LP tank support-bracket installation, which secures the tank hangers so the propane tank stays mounted in transit.
- Bring the owner letter if you have it, and reference recall number 19V846 when you call.
- Avoid unnecessary driving until the support brackets are installed, especially if the propane tank area looks loose or unsupported.
What happens at the repair
At the dealer, an Entegra technician installs a support bracket on each side of the propane tank, adding support where the original tank hangers were the wrong size or had insufficient welding. The recall repair is free, with parts and labor covered. Ask the service desk to confirm that both sides of the propane tank were inspected and bracketed before the motorhome is returned.
Timeline
| November 25, 2019 | NHTSA published the recall |
|---|---|
| December 9, 2019 | Dealer notification began |
| December 9, 2019 | Dealer notification ended |
| December 9, 2019 | Owner notification mailed |
| December 9, 2019 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 19V846?
Recall 19V846 covers 447 2018-2020 Entegra Qwest motorhomes with LP tank hangers that are the wrong size and have insufficient welding. The LP tank can dislodge while the motorhome is moving, increasing crash risk with ignition of the propane. Entegra dealers install support brackets for free.
What should I do if my 2018-2020 Entegra Qwest is on this recall?
Check your VIN to confirm your specific motorhome is included in recall 19V846. If it is, contact a franchised Entegra dealer to schedule the propane tank support bracket installation. Reference recall number 19V846 or Entegra recall number 9903502 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Entegra says dealers will install a support bracket on each side of the propane tank free of charge.
What is the safety risk?
The safety risk is that the LP tank can dislodge while the motorhome is in transit. If that happens, the defect can increase the risk of a crash with ignition of the propane. The repair adds support brackets on both sides of the propane tank.
When did Entegra start the recall repair?
Entegra began the recall repair on December 9, 2019. Owners were notified, and the dealer remedy is available. Call Entegra customer service at 1-800-517-9137 or a franchised Entegra dealer to ask about scheduling recall 19V846.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/19V846000 |
|---|---|
| Entegra customer service | 1-800-517-9137 |
| NHTSA recall # | 19V846 |
| NHTSA recall # (full) | 19V846000 |
Source documents
-
Download Misc. Document (PDF) - Download Recall Document (PDF) (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 23, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →