Recall 19V845 affects 398 2018-2020 Jayco Melbourne Prestige motorhomes for wrong-size LP tank hangers and weak welds. Repair is free at any franchised Jayco dealer.
Jayco is recalling 398 2018-2020 Melbourne Prestige motorhomes because the LP tank hangers can be the wrong size and have insufficient welding, allowing the tank to dislodge in transit. A loose propane tank can increase the risk of a crash and propane ignition, and Jayco dealers will complete the free repair.
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What's wrong?
The LP tank on 2018-2020 Jayco Melbourne Prestige motorhomes stores propane used by onboard RV systems. It is mounted under the motorhome with metal hangers that hold the tank tight to the chassis while the vehicle moves, turns, and hits road vibration. Those hangers are part of the tank assembly, not just trim.
On affected motorhomes, the tank hangers were built with the wrong size angle material and were not welded strongly enough. That leaves the support weaker than Jayco's design required. Road vibration and normal travel loads can work on those weak points until the LP tank loosens or dislodges from the motorhome.
There is no warning sign before failure. An owner is not expected to hear, smell, or feel a clear change before the hanger lets go, so the defect is tied to the tank support itself rather than a driver-noticed symptom.
Who's affected?
The same LPG tank assembly is listed across the 2018-2020 model years.
| 2020 Jayco Melbourne Prestige | Tank assembly |
|---|---|
| 2018 Jayco Melbourne Prestige | Tank assembly |
| 2019 Jayco Melbourne Prestige | Tank assembly |
| Units affected | 398 |
| Field incidents | NHTSA has logged 1 field incident to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific motorhome is included.
What's the safety risk?
If the LP tank dislodges while the Melbourne Prestige is moving, propane ignition can raise the crash risk. Limit trips until the support brackets are installed, and schedule the repair soon. Repair is free at any franchised Jayco dealer.
What should I do?
- Check your VIN to confirm your 2018-2020 Jayco Melbourne Prestige is included in this recall.
- Contact a franchised Jayco dealer to schedule the free LP tank support-bracket installation that secures the tank hangers.
- Bring the recall notice if Jayco mailed one. If not, reference recall number 19V845 when you call.
- Inspect the LP tank area before driving and avoid moving the motorhome if the tank or hangers look loose.
What happens at the repair
At the dealer, a Jayco technician installs a support bracket on each side of the propane tank and checks that the tank hangers are supported correctly. Parts and labor are covered under the recall, so the dealer repair is free now. If you've already paid out of pocket for a propane tank hanger or bracket repair tied to this condition, contact Jayco customer service to ask how to submit documentation under Jayco's general reimbursement plan.
| Reimbursement | Reimbursement available |
|---|
Timeline
| November 25, 2019 | NHTSA published the recall |
|---|---|
| December 9, 2019 | Owner notification mailed |
| December 9, 2019 | Dealer notification began |
| December 9, 2019 | Dealer notification ended |
| December 9, 2019 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 19V845?
Recall 19V845 covers 398 2018-2020 Jayco Melbourne Prestige motorhomes with LP tank hangers that are the wrong size and have insufficient welding. The tank can dislodge in transit, increasing crash risk and ignition risk from propane. Jayco dealers install support brackets for free.
What should I do if my 2018-2020 Jayco Melbourne Prestige is on this recall?
Check your VIN to confirm your specific motorhome is included in recall 19V845. If it is, contact a franchised Jayco dealer to schedule the propane tank support bracket installation. Reference recall 19V845 or Jayco recall number 9903501 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Jayco dealers install a support bracket on each side of the propane tank free of charge. Parts and labor are covered for included vehicles.
What is the safety risk?
The safety risk is that the LP tank can dislodge while the motorhome is in transit. If that happens, the official consequence says it increases crash risk with ignition of the propane. Confirm your VIN, then schedule the free bracket installation with a Jayco dealer.
What if I bought my Jayco Melbourne Prestige used?
The free recall repair still applies. Recall coverage follows the vehicle, not the first owner. If you never received Jayco's owner notice after the recall began on December 9, 2019, check your VIN and call a Jayco dealer with recall 19V845.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/19V845000 |
|---|---|
| Jayco customer service | 1-800-517-9137 |
| NHTSA recall # | 19V845 |
| NHTSA recall # (full) | 19V845000 |
Source documents
-
Download Misc. Document (PDF) - Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 23, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →