Recall 19V811 covers 638 2017-2020 Winnebago Vista, Sunstar, and Adventurer motorhomes for a floor-mounted electrical connector. Repair is free at any franchised Winnebago dealer.
Winnebago is recalling 638 2017-2020 Vista, Sunstar, and Adventurer 35F motorhomes because an electrical connector was mounted directly on the floor instead of on its intended standoff bracket. If that floor area gets wet, the connection can short and start a fire; the dealer repair will be free once available.
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What's wrong?
The affected part is an electrical connector in the coach electrical system. In the 2017-2020 Winnebago Vista, Sunstar, and Adventurer 35F motorhomes, this connector carries power through the motorhome near the furnace area. It is supposed to sit above the floor on a metal standoff bracket, which keeps the connection separated from moisture on the floor.
On affected motorhomes, the connector was mounted directly to the floor instead of on that bracket. When the floor gets wet, water around an energized connector creates a conductive path between the hot and neutral sides of the circuit. That lets current move where it should not, which can overheat the connection and start a fire.
There is no warning sign before failure. The filing describes fires starting from the connector area, not a dashboard light, noise, smell, or handling change before the problem develops. The defect is hidden in the coach floor area, so inspection is needed to confirm how the connector is mounted.
Who's affected?
Spans Vista, Sunstar, and Adventurer motorhomes across the 2017-2020 model years, all tied to the electrical system.
| 2017 Winnebago Vista | electrical system |
|---|---|
| 2017 Winnebago Sunstar | electrical system |
| 2018 Winnebago Adventurer | electrical system |
| 2020 Winnebago Sunstar | electrical system |
| 2017 Winnebago Adventurer | electrical system |
| 2019 Winnebago Adventurer | electrical system |
| 2019 Winnebago Vista | electrical system |
| 2020 Winnebago Vista | electrical system |
| 2018 Winnebago Vista | electrical system |
| 2018 Winnebago Sunstar | electrical system |
| 2019 Winnebago Sunstar | electrical system |
| 2020 Winnebago Adventurer | electrical system |
| Units affected | 638 |
| Field incidents | NHTSA has logged 5 field incidents to date. |
A matching year and model does not confirm inclusion. Check your VIN to confirm whether this recall applies to your specific motorhome.
What's the safety risk?
Water on the floor near the electrical connection raises the risk of an electrical short and fire. Keep the area dry, stop using the affected electrical connection if you see moisture around it, and arrange service when the repair is available. Repair will be free at any franchised Winnebago dealer once available.
What should I do?
- Check your VIN to confirm your 2017-2020 Winnebago Vista, Sunstar, or Adventurer motorhome is included in this recall.
- Contact Winnebago customer service at 1-641-585-6939 if you do not have the owner notice for recall number 19V811.
- Ask a franchised Winnebago dealer about the free electrical-connector repair that moves the connector off the floor and onto a metal standoff bracket.
- Bring the recall notice if Winnebago mailed one, and reference recall number 19V811 when you call.
- Keep the floor area around the electrical connection dry until the repair is complete.
What happens at the repair
Once Winnebago opens the dealer repair, a Winnebago technician will correctly mount the electrical connector onto a metal standoff bracket instead of leaving it mounted directly to the floor. Parts and labor will be covered under the recall. Winnebago's standard reimbursement plan covers documented out-of-pocket repairs tied to this connector issue. Keep receipts and service paperwork for the service desk or Winnebago customer service.
| Reimbursement | Reimbursement available |
|---|
Timeline
| November 13, 2019 | NHTSA published the recall |
|---|---|
| December 10, 2019 | Owner notification mailed |
Frequently asked questions
What is recall 19V811?
Recall 19V811 covers 638 2017-2020 Winnebago Vista, Sunstar, and Adventurer 35F motorhomes with an electrical connector mounted directly on the floor instead of on a metal standoff bracket. If that floor area gets wet, the connection can short and increase fire risk.
What should I do if my 2017-2020 Winnebago Vista, Sunstar, or Adventurer is on this recall?
Check your VIN to confirm your specific motorhome is included in recall 19V811. If it is, contact a franchised Winnebago dealer and ask for the electrical connector to be mounted correctly on the metal standoff bracket. Reference recall number 19V811 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. Winnebago dealers will mount the electrical connector onto the metal standoff bracket free of charge, including covered parts and labor for the recall repair.
What is the safety risk?
The safety risk is an electrical short and fire if water reaches the floor area where the connector was mounted. Keep that area dry, and contact a Winnebago dealer for the free bracket repair once your VIN is confirmed in recall 19V811.
What if I bought this Winnebago motorhome used?
The free recall repair still applies. Recall coverage follows the VIN, not the first owner. Check your VIN to confirm whether your 2017-2020 Vista, Sunstar, or Adventurer is included, then call a franchised Winnebago dealer and reference recall 19V811.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/19V811000 |
|---|---|
| Winnebago customer service | 1-641-585-6939 |
| NHTSA recall # | 19V811 |
| NHTSA recall # (full) | 19V811000 |
Source documents
-
Download Recall Investigation Document (PDF) (PDF) - Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 24, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →