Recall 19V799 covers 1,785 2013-2019 Tuscany, Tuscany Xte, and Venetian motorhomes for high rear reflectors. Free repair at any franchised Thor Motor Coach dealer.
Thor Motor Coach is recalling 1,785 2013-2019 Tuscany, Tuscany Xte, and Venetian motorhomes because rear reflectors inside the taillight lens sit too high, reducing visibility to other drivers. The defect increases crash risk, and Thor Motor Coach dealers will complete the recall repair free of charge.
Does this recall apply to your specific vehicle?
The official, free per-VIN recall check is run by NHTSA. Enter your VIN and we'll forward you directly — and add you to a free watchlist so you hear about new recalls for your vehicle.
Check my VIN at NHTSARecallNotify doesn't check your VIN — NHTSA's official tool does. We use your email only to alert you to new recalls.
Watch this vehicle for recalls
Add it to your free watchlist and we will alert you as new federal recalls are posted for your year, make and model. New-recall alerts are rolling out now.
You are on the watchlist.
We will email you as new federal recalls are posted for your vehicle.
What's wrong?
The rear reflectors on 2013-2019 Thor Motor Coach Tuscany, Tuscany Xte, and Venetian motorhomes are part of the exterior lighting system. They do not make light on their own. They reflect another vehicle's headlights so the rear of the motorhome is easier to see when the taillights alone are not enough.
On affected motorhomes, the reflectors inside the taillight lens were installed too high. Federal safety standard 108 requires rear reflectors to sit within the 60 inch height limit, and these reflectors were above that position. That placement reduces how well the rear of the motorhome reflects light back to other drivers.
There is no warning sign before failure. An owner would not feel a change while driving or see a dashboard warning light because the problem is the reflector location, not an active lamp or electrical part.
Who's affected?
Covers the Tuscany, Tuscany Xte, and Venetian motorhome lines, with every model tied to exterior lighting.
| 2013 Thor Motor Coach Tuscany | Exterior lighting |
|---|---|
| 2014 Thor Motor Coach Tuscany | Exterior lighting |
| 2014 Thor Motor Coach Tuscany Xte | Exterior lighting |
| 2015 Thor Motor Coach Tuscany | Exterior lighting |
| 2015 Thor Motor Coach Tuscany Xte | Exterior lighting |
| 2016 Thor Motor Coach Tuscany | Exterior lighting |
| 2016 Thor Motor Coach Tuscany Xte | Exterior lighting |
| 2016 Thor Motor Coach Venetian | Exterior lighting |
| 2017 Thor Motor Coach Tuscany | Exterior lighting |
| 2017 Thor Motor Coach Tuscany Xte | Exterior lighting |
| 2017 Thor Motor Coach Venetian | Exterior lighting |
| 2018 Thor Motor Coach Tuscany | Exterior lighting |
| 2018 Thor Motor Coach Venetian | Exterior lighting |
| 2019 Thor Motor Coach Venetian | Exterior lighting |
| Units affected | 1,785 |
| Field incidents | NHTSA has logged no field incidents to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific motorhome is included.
What's the safety risk?
Incorrectly positioned reflectors make the motorhome less visible to other drivers, which increases crash risk. Until the reflectors are corrected, stay alert around traffic and schedule the dealer repair soon. Repair is free at any franchised Thor Motor Coach dealer.
What should I do?
- Check your VIN to confirm your 2013-2019 Thor Motor Coach Tuscany, Tuscany Xte, or Venetian is included in this recall.
- Contact a franchised Thor Motor Coach dealer to schedule the free adhesive-reflector installation that fixes rear reflectors positioned too high.
- Bring the recall notice if Thor Motor Coach mailed one. If not, reference recall number 19V799 when you call.
- Drive with extra care until the reflectors are installed, especially in low light or heavy traffic.
- Call Thor Motor Coach customer service at 1-877-855-2867 with questions and reference Thor Motor Coach recall RC000180.
What happens at the repair
At the dealer, a Thor Motor Coach technician installs adhesive reflectors at the rear of the motorhome so the reflector placement matches the recall repair instructions. The recall repair is available now, and parts and labor are covered under the recall. The general reimbursement plan on file covers documented owner paid repairs tied to this condition. If you already paid for reflector or taillight related work before the recall repair, bring the repair order and proof of payment to the service desk.
| Reimbursement | Reimbursement available |
|---|
Timeline
| November 7, 2019 | NHTSA published the recall |
|---|---|
| January 2, 2020 | Owner notification mailed |
| January 3, 2020 | Dealer notification began |
| January 3, 2020 | Dealer notification ended |
| January 3, 2020 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| January 3, 2020 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 19V799?
Recall 19V799 covers 1,785 2013-2019 Thor Motor Coach Tuscany, Tuscany Xte, and Venetian motorhomes with rear reflectors positioned too high inside the taillight lens. The defect reduces visibility to other drivers and increases crash risk. Dealers install adhesive reflectors for free.
What should I do if my 2013-2019 Thor Motor Coach Tuscany, Tuscany Xte, or Venetian is on this recall?
Check your VIN to confirm your specific motorhome is included in recall 19V799. If it is, contact a franchised Thor Motor Coach dealer to schedule the adhesive reflector installation. Reference recall 19V799 or Thor Motor Coach recall RC000180 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. Thor Motor Coach dealers install the adhesive reflectors free of charge, including parts and labor, for motorhomes included in recall 19V799.
What is the safety risk?
The safety risk is reduced visibility to other drivers. The rear reflectors inside the taillight lens are positioned too high, so the motorhome is less visible on the road. That increases the risk of a crash, especially when other drivers need to see the rear of the vehicle.
When did the recall repair become available?
The recall repair began on January 2, 2020. Thor Motor Coach owners can contact a franchised dealer to schedule the free adhesive reflector installation. Owners can also call Thor Motor Coach customer service at 1-877-855-2867 and reference recall RC000180.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/19V799000 |
|---|---|
| Thor Motor Coach customer service | 1-877-855-2867 |
| NHTSA recall # | 19V799 |
| NHTSA recall # (full) | 19V799000 |
Source documents
-
Download Recall Investigation Document (PDF) (PDF) - Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 24, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →