Recall 19V794 affects 1,122 2019-2020 Kzrv Connect and Sportsmen trailers for rear storage racks that detach. Repair is free at any franchised Kzrv dealer.
Kzrv is recalling 1,122 2019-2020 Connect and Sportsmen trailers equipped with the optional Rock Run flip up rear storage rack because the loaded rack can detach from the trailer. A detached rack and its cargo create a road hazard and increase crash risk, and Kzrv dealers will complete the recall repair free of charge.
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What's wrong?
The optional Rock Run flip up rear storage rack on 2019-2020 Kzrv Connect and Sportsmen trailers is the cargo tray mounted at the rear of the trailer. It is built to hold items outside the trailer body while the trailer is being towed. The rack depends on its mounting brackets to carry the loaded tray and keep it attached to the trailer frame.
In campaign 19V794, the problem is the bracket design. The brackets were not strong enough for the actual loads placed on the storage tray. When the rack is loaded and the trailer is in transit, a bracket failure lets the rack and its contents detach from the trailer and spill onto the roadway.
The warning sign listed for this recall is cracking in the brackets. If you see cracks at the rack mounts, that is the visible sign that the bracket has started to fail.
Who's affected?
Covers Connect and Sportsmen trailers from the 2019 and 2020 model years, all tied to the same carrier/rack component.
| 2020 Kzrv Connect | Carrier/rack |
|---|---|
| 2019 Kzrv Sportsmen | Carrier/rack |
| 2020 Kzrv Sportsmen | Carrier/rack |
| 2019 Kzrv Connect | Carrier/rack |
| Units affected | 1,122 |
| Field incidents | NHTSA has logged 1 field incident to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific trailer.
What's the safety risk?
If the rack brackets crack, the rack and the items secured to it can detach from the trailer. That creates a road hazard and increases crash risk. Before towing, look for cracked brackets and keep cargo off a damaged rack. Repair is free at any franchised Kzrv dealer.
What should I do?
- Check your VIN to confirm your 2019-2020 Kzrv Connect or Sportsmen trailer is included in this recall.
- Contact a franchised Kzrv dealer to schedule the free mounting-bracket inspection and replacement that keeps the loaded rear storage rack attached to the trailer.
- Bring the recall notice if Kzrv mailed one. If not, reference recall number 19V794 when you call.
- Avoid loading the rear storage rack until the dealer finishes the inspection and any needed rack or bracket replacement.
What happens at the repair
At the dealer, a Kzrv technician inspects the optional Rock Run flip up rear storage rack and its mounting brackets. The technician replaces the mounting brackets, then checks the rack for damage. If the rack is damaged, the dealer replaces it with a redesigned version. The recall repair is available now, and parts and labor are covered at no charge.
Timeline
| November 5, 2019 | NHTSA published the recall |
|---|---|
| December 16, 2019 | Owner notification mailed |
| January 4, 2020 | Dealer notification began |
| January 4, 2020 | Dealer notification ended |
| January 4, 2020 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| January 4, 2020 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 19V794?
Recall 19V794 covers 1,122 2019-2020 Kzrv Connect and Sportsmen trailers equipped with an optional Rock Run flip up rear storage rack. The rack or items secured to it can detach from the trailer and become a road hazard. Dealers will inspect and replace the mounting brackets for free.
What should I do if my 2019-2020 Kzrv Connect or Sportsmen is on this recall?
Check your VIN to confirm your specific trailer is included in recall 19V794. If it is, contact a franchised Kzrv dealer to schedule the storage-rack inspection and bracket replacement. Reference recall number 19V794 when you call. The dealer repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. For recall 19V794, Kzrv dealers will inspect the Rock Run storage rack, replace the mounting brackets, and replace a damaged rack with a redesigned version for free.
What is the safety risk?
The safety risk is that the rear storage rack and the items secured to it can detach from the trailer while it is being towed. Detached cargo or rack parts can become a road hazard and increase crash risk for other drivers. The repair path is the free dealer inspection and bracket replacement.
What if I bought my Kzrv trailer used?
The free repair still applies. Federal recall law requires manufacturers to honor the recall regardless of ownership history. Check your VIN to see whether your specific Connect or Sportsmen trailer is included, then call a franchised Kzrv dealer and reference recall number 19V794.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/19V794000 |
|---|---|
| Kzrv customer service | 1-800-768-4016 |
| NHTSA recall # | 19V794 |
| NHTSA recall # (full) | 19V794000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 24, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →