Recall 19V786 covers 229 2019-2020 Thor Motor Coach Omni and Magnitude motorhomes with weak seat recliners. Free repair at a franchised Thor Motor Coach dealer.
Thor Motor Coach is recalling 229 2019-2020 Omni and Magnitude motorhomes because the seat recliner mechanism can be missing a third pawl, leaving the seat back loose. In a crash, the seat back can have reduced strength and fail to adequately restrain an occupant; Thor Motor Coach dealers will complete the repair free of charge.
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What's wrong?
The front seat recliner mechanism in 2019-2020 Thor Motor Coach Omni and Magnitude motorhomes locks the seat back at the angle the occupant chooses. It is also part of the seat structure that helps keep the seat back and head restraint in position when the vehicle is moving or involved in a crash.
In NHTSA campaign 19V786, the problem is an improperly assembled recliner mechanism. The seat recliner mechanism can be missing the third pawl, a locking tooth that adds seat back strength. Without that part, the seat back can become loose, and the vehicle does not conform to the federal standards for head restraints and seating systems.
There is no warning sign before failure. The issue is inside the recliner mechanism, so an owner should not rely on a noise, warning light, or visible damage to know the seat assembly is affected.
Who's affected?
Covers Omni and Magnitude motorhomes from the 2019 and 2020 model years, all with the same seat assembly.
| 2019 Thor Motor Coach Omni | seat assembly |
|---|---|
| 2019 Thor Motor Coach Magnitude | seat assembly |
| 2020 Thor Motor Coach Magnitude | seat assembly |
| 2020 Thor Motor Coach Omni | seat assembly |
| Units affected | 229 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific motorhome is included.
What's the safety risk?
The safety concern is reduced strength in the seat recliner mechanism. In a crash, the seat can fail to restrain an occupant properly, increasing injury risk. Confirm whether your VIN is included and schedule the seat inspection soon. Repair is free at any franchised Thor Motor Coach dealer.
What should I do?
- Check your VIN to confirm your 2019-2020 Thor Motor Coach Omni or Magnitude motorhome is included in this recall.
- Contact a franchised Thor Motor Coach dealer to schedule the free seat-structure inspection and replacement that fixes the loose seat-back recliner mechanism.
- Bring the recall notice if you have it. If not, reference recall number 19V786 when you call.
- Avoid using a front seat with a loose seat back until the inspection and repair are complete.
What happens at the repair
At the dealer, a Thor Motor Coach technician inspects the seat structures for recliner mechanisms missing the third pawl needed for seat back strength. If replacement is needed, the technician replaces the affected seat structures. The recall repair is available now, and parts and labor are covered. Thor Motor Coach has a general reimbursement plan on file for documented seat-related repairs paid before the recall notice. Keep invoices and repair paperwork available when you contact customer service or the dealer.
| Reimbursement | Reimbursement available |
|---|
Timeline
| October 21, 2019 | Owner notification mailed |
|---|---|
| November 1, 2019 | NHTSA published the recall |
Frequently asked questions
What is recall 19V786?
Recall 19V786 covers 229 2019-2020 Thor Motor Coach Omni and Magnitude motorhomes with front seat recliner mechanisms that lack the required third pawl. The loose seat back has reduced strength and can fail to restrain an occupant properly in a crash, increasing injury risk.
What should I do if my 2019-2020 Thor Motor Coach Omni or Magnitude is on this recall?
Check your VIN to confirm your specific motorhome is included in recall 19V786. If it is, contact Ford customer service at 1-866-436-7332 or Thor Motor Coach customer service at 1-877-855-2867 to arrange the seat inspection and repair.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. For recall 19V786, Ford dealers inspect the seat structures and replace them as needed free of charge.
What is the safety risk?
The safety risk is reduced seat-back strength in a crash. If the recliner mechanism is missing the required third pawl, the seat back does not restrain an occupant as designed, increasing the risk of injury.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/19V786000 |
|---|---|
| Thor Motor Coach customer service | 1-866-436-7332 |
| NHTSA recall # | 19V786 |
| NHTSA recall # (full) | 19V786000 |
Source documents
-
Download Owner Notification Letter (PDF) - Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 24, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →