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Campaign 19V779 Posted October 30, 2019 15 units

2018-2019 Altec Aerial Device Recall 19V779: Stability

Recall 19V779 covers 15 2018-2019 Altec Aerial Device units lacking required stability testing. Contact Altec customer service about the stability test.

Altec is recalling 15 2018-2019 Aerial Device units because the AT200A, AT235, AT235P, AT37-G, AT40-G, and AT248F aerial devices were not stability tested in accordance with ANSI A92.2. An unstable aerial device can suddenly collapse and raise the risk of injury or death, and the Altec repair will be free once available.

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What's wrong?

The aerial device on these 2018-2019 Altec trucks is the boom-and-platform equipment used to lift a worker from the truck to an elevated work area. Stability testing checks that the completed truck and aerial unit stay steady under the loads and positions required by ANSI A92.2. That test matters because the truck, outriggers, boom, and platform work as one system when the platform is in the air.

For recall 19V779, Altec found that some AT200A, AT235, AT235P, AT37-G, AT40-G, and AT248F aerial devices had not received that stability test before delivery. Altec traced 15 trucks that were not like other tested units. The designs were reviewed by calculation, and Altec said the calculations indicate the units pass, but the field units still need the ANSI stability test to confirm that result.

There is no warning sign before failure. An operator would not have a dashboard light, sound, or visible part change that proves the unit missed stability testing.

Who's affected?

Covers the 2018 and 2019 model years for the same Aerial Device equipment component.

2019 Altec Aerial Device Equipment
2018 Altec Aerial Device Equipment
Units affected15
Field incidentsNHTSA has logged no field incidents to date.

A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific vehicle.

What's the safety risk?

An unstable aerial device can suddenly collapse, increasing the risk of injury or death. Keep people clear of raised equipment and arrange the Altec stability test promptly if your VIN is included. Repair will be free at any franchised Altec dealer once available.

What should I do?

  1. Check your VIN to confirm your 2018-2019 Altec Aerial Device is included in this recall.
  2. Contact Altec customer service at 1-877-462-5832 for the stability-test instructions and reference recall number 19V779.
  3. Review Altec's owner letter before using the aerial device.
  4. Complete the stability test that checks whether the aerial device meets the required stability standard.
  5. Avoid operating the aerial device until the stability test is complete and Altec confirms the unit meets the recall instructions.

What happens at the repair

Altec has instructed owners to perform a stability test on the aerial device because the affected equipment was not stability tested to the required standard. The final dealer repair details are still under development, and the recall repair will be free once available. Altec has a general reimbursement plan on file. If you already paid for recall-related stability testing or repair work before the notice, ask Altec customer service how to submit documentation under that plan.

ReimbursementReimbursement available

Timeline

October 30, 2019 NHTSA published the recall
December 16, 2019 Owner notification mailed
December 18, 2019 Dealer notification began
December 18, 2019 Dealer notification ended
December 18, 2019 Interim owner notification (was planned for this date)

Frequently asked questions

What is recall 19V779?

Recall 19V779 covers 15 2018-2019 Altec Aerial Device units that were not stability tested under ANSI A92.2. An unstable aerial device can suddenly collapse, increasing the risk of injury or death. Altec instructed owners to perform a stability test.

What should I do if my 2018-2019 Altec Aerial Device is on this recall?

Check your VIN to confirm your specific unit is included in recall 19V779. If it is, contact Altec customer service at 1-877-462-5832 and ask for the stability test instructions for this recall. Reference recall number 19V779 when you call.

Is the recall repair free?

Yes. Federal recall law requires the manufacturer to provide the recall remedy at no cost. For recall 19V779, Altec instructed owners to perform a stability test and listed Altec customer service at 1-877-462-5832 for recall support.

What is the safety risk?

The safety risk is sudden collapse of an unstable aerial device. The recall says the affected units were not stability tested under ANSI A92.2, and an unstable aerial device can collapse, increasing the risk of injury or death.

When did Altec start this recall?

Altec began the recall on December 16, 2019. Owners with a 2018-2019 Altec Aerial Device should still check the VIN, since used equipment and fleet transfers can keep recall notices from reaching the current operator.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/19V779000
Altec customer service1-877-462-5832
NHTSA recall #19V779
NHTSA recall # (full)19V779000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on May 24, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →