Recall 19V778 affects 8 2017-2019 Temp Air EBB-80 trailers for an incorrect hitch coupling. Repair is free at any franchised Temp Air dealer.
Temp Air is recalling 8 2017-2019 EBB-80 trailers because an incorrect hitch coupling can limit hitch-height adjustment and leave the trailer receiver angle wrong. When the trailer is not level, it can suddenly drag and increase crash risk; Temp Air dealers will complete the free repair.
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What's wrong?
The hitch coupling on a 2017-2019 Temp Air EBB-80 trailer is the part that connects the trailer to the tow vehicle through the receiver. Its mounting rail lets the hitch angle be adjusted so the trailer sits and pulls correctly behind the tow vehicle. The hitch parts need to match in size and rating so the coupling can be set at the proper angle.
On affected EBB-80 trailers, a 20000 lb rated hitch coupling was installed on a 14000 lb rated hitch rail. That mismatch limits how far the hitch can be adjusted. If the receiver angle is wrong, the trailer connection does not sit as designed, and the hitch assembly is not being used the way the component maker intended.
There is no warning sign before failure. Owners are not told to watch for a sound, light, or handling change before the incorrect hitch setup is found.
Who's affected?
Covers the same trailer-hitch component across the 2017, 2018, and 2019 EBB-80 model years.
| 2018 Temp Air EBB-80 | Trailer hitches |
|---|---|
| 2017 Temp Air EBB-80 | Trailer hitches |
| 2019 Temp Air EBB-80 | Trailer hitches |
| Units affected | 8 |
| Field incidents | NHTSA has logged no field incidents to date. |
The model year narrows the scope, but the VIN decides. Check your VIN to confirm whether your specific trailer is included.
What's the safety risk?
If the hitch height cannot be adjusted enough to level the trailer, the trailer can drag suddenly and increase the risk of a crash. Before towing, confirm the trailer sits level and schedule the recall repair soon if your VIN is included. Repair is free at any franchised Temp Air dealer.
What should I do?
- Check your VIN to confirm your 2017-2019 Temp Air EBB-80 trailer is included in this recall.
- Contact Temp Air customer service at 1-952-894-3000 to schedule the free hitch-rail replacement that restores proper hitch height adjustment and trailer leveling.
- Reference recall number 19V778 when you call so the service desk can identify the campaign.
- Bring the recall notice if Temp Air mailed one. If not, bring your VIN and the campaign number.
- Avoid using the trailer until the hitch rail is replaced if you cannot level the trailer correctly.
What happens at the repair
At the repair appointment, a Temp Air technician removes the incorrect hitch rail and installs the correct rated rail so the hitch coupling has the proper adjustment range. The recall repair is free. The reimbursement plan also provides compensation for local weld work needed to remove the old rail and fit the replacement rail. If you already paid for the same hitch-rail repair, contact Temp Air customer service with your repair paperwork and ask how to submit it under the reimbursement plan.
| Reimbursement | Reimbursement available |
|---|
Timeline
| October 30, 2019 | NHTSA published the recall |
|---|---|
| November 1, 2019 | Interim owner notification (was planned for this date) |
| November 6, 2019 | Owner notification mailed |
Frequently asked questions
What is recall 19V778?
Recall 19V778 covers 8 2017-2019 Temp Air EBB-80 trailers with an incorrect hitch coupling that limits hitch-height adjustment. If the trailer is not level, it can drag suddenly and increase crash risk. Temp Air will replace the hitch rail for free.
What should I do if my 2017-2019 Temp Air EBB-80 is on this recall?
Check your VIN to confirm your specific trailer is included in recall 19V778. If it is, contact a franchised Temp Air dealer or Temp Air customer service at 1-952-894-3000 to arrange the free hitch-rail replacement.
Does the recall repair cost anything?
No. Federal recall law requires the manufacturer to repair the defect at no cost, and Temp Air will replace the incorrect hitch rail with the correct one free of charge.
What is the safety risk?
The safety risk is sudden trailer dragging if the hitch height cannot be adjusted enough to keep the trailer level. That dragging increases crash risk, especially while towing. Confirm your VIN, then arrange the free hitch-rail replacement before using the trailer again.
What if I bought this Temp Air EBB-80 used?
The free recall repair still applies. Recall coverage follows the trailer, not the first owner. Check your VIN to confirm whether your EBB-80 is included, then reference recall 19V778 when you contact the dealer or Temp Air customer service.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/19V778000 |
|---|---|
| Temp Air customer service | 1-952-894-3000 |
| NHTSA recall # | 19V778 |
| NHTSA recall # (full) | 19V778000 |
Source documents
-
Download Recall Investigation Document (PDF) (PDF) - Download Owner Notification Letter (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 24, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →