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Campaign 19V770 Posted October 28, 2019 146 units

2019 Mazda CX-9 Recall 19V770: Tire Tread Separation

Recall 19V770 affects 146 2019 Mazda CX-9 vehicles for tire tread separation. Repair is free at any franchised Mazda dealer.

Mazda is recalling 146 2019 CX-9 vehicles equipped with Sumitomo Falken ZIEX CT50 A/S tires because an incorrect rubber compound can let the tread separate and detach. A detached tread can decrease vehicle stability and increase crash risk; Mazda dealers will complete the free repair.

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What's wrong?

The tires on the 2019 Mazda CX-9 carry the vehicle, hold air pressure, and use their tread to grip the road. The tread is the outer rubber layer that contacts the pavement and channels water away from the tire. On these vehicles, the concern is the original Sumitomo Falken ZIEX CT50 A/S tire installed in production.

During tire manufacturing, rubber compound meant for prototype production was mixed into the standard tread rubber. That incorrect compound reduced the strength of the tread rubber. As the tire rolls, heats, and flexes, the tread rubber can separate from the tire body and peel away. In NHTSA campaign 19V770, Mazda's filing says this does not break the base rubber or belt underneath, so rapid air loss or a blowout is not the stated failure mode. The concern is partial tread peeling that can make the vehicle unstable.

Owners can notice vibration, a flapping noise, partial rubber separation from the tread, or irregular tread wear before separation. Those signs mean the tire needs dealer inspection and replacement under the recall.

Who's affected?

The affected build window runs from May 8, 2019, through May 15, 2019.

2019 Mazda CX-9 tire
Units affected146
Field incidentsNHTSA has logged no field incidents to date.

Not every 2019 Mazda CX-9 is on the list. Check your VIN to confirm whether your specific SUV is included.

What's the safety risk?

A detached tire tread can reduce vehicle stability and increase crash risk. Vibration, flapping noise, partial rubber separation, or irregular tread wear are warning signs. If your CX-9 shows these signs, slow down, stop in a safe place, and contact a Mazda dealer. Repair is free at any franchised Mazda dealer.

What should I do?

  1. Check your VIN to confirm your 2019 Mazda CX-9 is included in this recall.
  2. Contact a franchised Mazda dealer to schedule the free tire serial-number inspection.
  3. Schedule replacement of any affected Sumitomo Falken ZIEX CT50 A/S tire so Mazda can remove tires with the tread-separation defect.
  4. Bring the recall notice if Mazda sent one. If not, reference recall number 19V770 when you call.
  5. Drive carefully until the tires are inspected and replaced if needed.

What happens at the repair

At the dealer, a Mazda technician inspects the serial numbers on all 4 tires covered by the recall. Any tire with the affected serial information is replaced free of charge. Parts and labor are covered under the recall. Mazda's general reimbursement plan covers repair costs paid because of this defect before Mazda submitted this safety recall. Bring repair documentation to the service desk or contact Mazda customer service to start the reimbursement request.

ReimbursementReimbursement available

Timeline

October 28, 2019 NHTSA published the recall
October 31, 2019 Dealer notification began
October 31, 2019 Dealer notification ended
December 4, 2019 Owner notification mailed
December 18, 2019 Interim owner notification (was planned for this date)

Frequently asked questions

What is recall 19V770?

Recall 19V770 covers 146 2019 Mazda CX-9 vehicles equipped with Sumitomo Falken ZIEX CT50 A/S tires, size P255/50R20 104V, with date code 1619. An incorrect rubber compound can let the tread separate and detach. Mazda dealers inspect the tires and replace affected tires for free.

What should I do if my 2019 Mazda CX-9 is on this recall?

Check your VIN to confirm your specific CX-9 is included in recall 19V770. If it is, contact a franchised Mazda dealer and ask for recall 4019J. The dealer will inspect all 4 tire serial numbers and replace affected tires at no cost.

Is the recall repair free?

Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Mazda's remedy says dealers will inspect the tires and replace affected tires free of charge. The free repair applies at any franchised Mazda dealer.

What is the safety risk?

A detached tire tread can reduce vehicle stability and increase crash risk. This recall concerns tire tread separation, so confirm whether your VIN is included and arrange dealer inspection before relying on the vehicle for normal driving.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/19V770000
Mazda customer service1-800-222-5500
NHTSA recall #19V770
NHTSA recall # (full)19V770000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on May 24, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →