Recall 19V764 affects 57 2002-2019 Custom Fire Pumper Rescue Tanker vehicles for unprotected air-brake reservoir plumbing. Repair is free at any franchised Custom Fire dealer.
Custom Fire is recalling 57 2002-2019 Pumper Rescue Tanker vehicles built on Spartan Motors chassis because the service brake air reservoir system lacks pressure protection where the automatic tire chain control line connects. If that line is cut, the service brake air system can suddenly lose air and increase crash risk; the Custom Fire dealer repair will be free once available.
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What's wrong?
The service brake air reservoir on a 2002-2019 Custom Fire Pumper Rescue Tanker stores compressed air for the air brake system. When the driver presses the brake pedal, that stored air pressure helps apply the brakes, so the reservoir has to stay isolated from non brake equipment that also uses air.
In these trucks, the control line for the automatic tire chain system is connected to the brake air reservoir system without the required pressure protection. The automatic tire chain system uses air control to move chain equipment into position near the tires. Without pressure protection at that connection, air loss in the tire chain control line can pull pressure from the brake reservoir instead of being contained away from the brake system.
Owners or operators would get a visual warning and an audible warning if air pressure drops. Treat those alerts as signs that the air system has lost pressure and the truck needs brake system service before it is returned to use.
Who's affected?
Spans the 2002-2019 model years, all tied to the brake system.
| 2016 Custom Fire Pumper Rescue Tanker | brake system |
|---|---|
| 2018 Custom Fire Pumper Rescue Tanker | brake system |
| 2014 Custom Fire Pumper Rescue Tanker | brake system |
| 2015 Custom Fire Pumper Rescue Tanker | brake system |
| 2005 Custom Fire Pumper Rescue Tanker | brake system |
| 2006 Custom Fire Pumper Rescue Tanker | brake system |
| 2007 Custom Fire Pumper Rescue Tanker | brake system |
| 2011 Custom Fire Pumper Rescue Tanker | brake system |
| 2003 Custom Fire Pumper Rescue Tanker | brake system |
| 2004 Custom Fire Pumper Rescue Tanker | brake system |
| 2012 Custom Fire Pumper Rescue Tanker | brake system |
| 2017 Custom Fire Pumper Rescue Tanker | brake system |
| 2008 Custom Fire Pumper Rescue Tanker | brake system |
| 2002 Custom Fire Pumper Rescue Tanker | brake system |
| 2010 Custom Fire Pumper Rescue Tanker | brake system |
| 2019 Custom Fire Pumper Rescue Tanker | brake system |
| 2009 Custom Fire Pumper Rescue Tanker | brake system |
| 2013 Custom Fire Pumper Rescue Tanker | brake system |
| Units affected | 57 |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific truck is included.
What's the safety risk?
A cut control line can make the service brake air system lose air suddenly, increasing crash risk. A visual and audible warning alerts the driver to air loss, so slow down, stop safely, and arrange service. Repair will be free at any franchised Custom Fire dealer once available.
What should I do?
- Check your VIN to confirm your 2002-2019 Custom Fire Pumper Rescue Tanker is included in this recall.
- Watch for the Custom Fire owner notice, or call Custom Fire customer service for repair timing if the notice is missing.
- Contact a franchised Custom Fire dealer and ask for the free brake air reservoir inspection and control-line rerouting that protects the service brake air supply.
- Reference recall number 19V764 when you call, and bring the recall notice if you have it.
- Use extra caution until the repair is complete, and keep the automatic tire-chain control line protected from cuts or damage.
What happens at the repair
At the dealer, a Custom Fire technician inspects the routing of the automatic tire chain control lines in the service brake air reservoir system. If the lines are routed without the needed pressure protection, the technician reroutes them into the auxiliary air reservoir. The dealer repair will be free once available, and parts and labor are covered under the recall.
Timeline
| October 25, 2019 | NHTSA published the recall |
|---|---|
| November 15, 2019 | Owner notification mailed |
Frequently asked questions
What is recall 19V764?
Recall 19V764 covers 57 2002-2019 Custom Fire Pumper Rescue Tanker vehicles built on a Spartan Motors chassis. The service brake air reservoir system lacks pressure protection where the automatic tire chain control line connects, so dealers will inspect and reroute control lines for free when needed.
What should I do if my 2002-2019 Custom Fire Pumper Rescue Tanker is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 19V764. If it is, contact a franchised Custom Fire dealer or Custom Fire customer service at 1-715-294-2555 and ask for the control-line routing inspection. Reference Custom Fire recall number 19V674 when you call.
Is the recall repair free?
Yes. Federal recall law requires the recall repair at no cost, and the campaign remedy says dealers will inspect the control-line routing and reroute the lines into the auxiliary air reservoir as needed, free of charge.
What is the safety risk?
The risk is sudden air loss in the service brake system if the automatic tire chain control line is cut. That loss of air can reduce braking ability and increase crash risk, so confirm the VIN and arrange the free dealer inspection before the vehicle returns to service.
What if I bought this Custom Fire vehicle used?
The free recall repair still applies. Recall coverage follows the VIN, not the first owner, so a second owner or fleet operator can still use the free dealer remedy if the specific vehicle is included in recall 19V764.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/19V764000 |
|---|---|
| Custom Fire customer service | 1-715-294-2555 |
| NHTSA recall # | 19V764 |
| NHTSA recall # (full) | 19V764000 |
Source documents
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 24, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →