Recall 19V762 affects 341 2019-2020 Buick Regal vehicles for improperly welded front seat crossbars. Inspection and needed repair are free at any franchised Buick dealer.
Buick is recalling 341 2019-2020 Regal vehicles because the driver or passenger front seat frames can have an improperly welded lower crossbar. In a crash, that seat can fail to provide adequate protection and increase injury risk; Buick dealers will complete the recall repair free of charge.
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What's wrong?
The front seat frame in a 2019-2020 Buick Regal is the metal structure under and behind the driver or passenger seat. Its crossbar helps tie the frame together so the seat can hold its position and carry load through the frame as designed.
On these Regals, the crossbar was positioned incorrectly during manufacturing before welding. That left the weld at one or both sides of the seat frame improper. A replacement seat is different because its crossbar welds have been confirmed as proper.
When the weld is improper, the seat frame loses some of the strength GM expects from that part. Under high force, the crossbar does not support the seat frame the same way a properly welded part does, and cargo retention performance can be reduced.
There is no warning sign before failure. Owners should not expect a sound, warning light, or seat movement to confirm whether the seat frame has the bad weld.
Who's affected?
Both model years point to the same seat assembly, so the listing is split by model year rather than by separate parts.
| 2019 Buick Regal | seat assembly |
|---|---|
| 2020 Buick Regal | seat assembly |
| Units affected | 341 |
| Field incidents | NHTSA has logged 60 field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific car is included.
What's the safety risk?
Improper front-seat crossbar welds can leave the seat unable to provide adequate protection in a crash, increasing injury risk. Use the VIN result to confirm whether your Regal is included, then schedule the dealer inspection and repair soon. Repair is free at any franchised Buick dealer.
What should I do?
- Check your VIN to confirm your 2019-2020 Buick Regal is included in this recall.
- Contact a franchised Buick dealer to schedule the free front-seat inspection and seat-back-frame replacement if the lower crossbar weld is improper.
- Bring the recall notice if Buick mailed one. If not, reference recall number 19V762 when you call.
- Ask the dealer whether the front seat should stay empty until the inspection is complete.
- Call Buick customer service at 1-800-521-7300 with questions, and reference Buick recall N192278300.
What happens at the repair
At the dealer, a Buick technician inspects the lower crossbar welds on the driver and passenger front seat frames. If a crossbar is improperly welded, the technician replaces the affected seat back frame. The recall repair is free, with parts and labor covered. GM is not providing a reimbursement notice for this campaign because owners would not have known about the seat frame weld issue before the recall.
| Reimbursement | No separate reimbursement |
|---|
Timeline
| October 24, 2019 | NHTSA published the recall |
|---|---|
| October 24, 2019 | Dealer notification began |
| October 24, 2019 | Dealer notification ended |
| November 26, 2019 | Interim owner notification (was planned for this date) |
| February 20, 2020 | Owner notification mailed |
Frequently asked questions
What is recall 19V762?
Recall 19V762 covers 341 2019-2020 Buick Regal vehicles with front seat frames that need inspection for improperly welded lower crossbars. An improper weld can reduce seat protection in a crash and increase injury risk. Buick dealers will inspect the welds and replace the seat back frame for free when needed.
What should I do if my 2019-2020 Buick Regal is on this recall?
Check your VIN to confirm your specific Regal is included in recall 19V762. If it is, contact a franchised Buick dealer to schedule the front seat weld inspection. Reference recall number 19V762 when you call. The dealer will replace the seat back frame for free if the weld is improper.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair safety defects at no cost, and Buick dealers will inspect the front seat crossbar welds for free. If the weld is improper, the dealer will replace the seat back frame at no charge.
What is the safety risk?
The safety risk is reduced protection in a crash. If a front seat lower crossbar has an improper weld, the seat does not provide the intended protection during impact, which increases injury risk. The repair path is an inspection and free seat back frame replacement when needed.
When did Buick notify owners about this recall?
Buick mailed interim safety notices on November 26, 2019. Owners received a second notice, and the recall repair began on February 20, 2020. Since the remedy is available, a franchised Buick dealer can inspect the seat welds and complete the free repair when required.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/19V762000 |
|---|---|
| Buick customer service | 1-800-521-7300 |
| NHTSA recall # | 19V762 |
| NHTSA recall # (full) | 19V762000 |
Source documents
-
Download Misc. Document (PDF) - Download Recall Document (PDF) (PDF)
- Download Recall Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 24, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →