Recall 19V756 affects 2,287 2020 Volvo Vnr and Vnl trucks for loose steering gear fasteners. Repair is free at any franchised Volvo dealer.
Volvo is recalling 2,287 2020 Vnr and Vnl trucks because steering gear mounting fasteners were not tightened enough, allowing the gear to loosen. A loose steering gear can cause loss of vehicle control and raise crash risk; Volvo dealers will complete the recall repair free of charge.
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What's wrong?
The steering gear on 2020 Volvo Vnr and Vnl trucks is the heavy steering box that turns driver input at the steering wheel into movement at the front wheels. It is bolted to the truck frame with mounting fasteners. Those fasteners have to hold the gear solidly in place so steering input reaches the road without extra movement.
On affected trucks equipped with HD94 Sheppard gear variants, the steering gear mounting fasteners were not tight enough or lost clamping force. Volvo noted torque loss on trucks with this gear variant and casting surface anomalies during the investigation. When the fasteners loosen, the steering gear shifts instead of staying fixed to the frame, which changes how the truck responds to steering input.
A loose steering gear is detectable during a visual inspection. Drivers also reported alignment concerns and a different steering or handling feel, so a truck that wanders, pulls, or feels unusual through the wheel needs dealer attention.
Who's affected?
Covers both Vnr and Vnl trucks using the same steering system.
| 2020 Volvo Vnr | steering system |
|---|---|
| 2020 Volvo Vnl | steering system |
| Units affected | 2,287 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific truck.
What's the safety risk?
A loose steering gear can cause loss of vehicle control and increase crash risk. Alignment changes, unusual handling, or steering that feels wrong are reasons to slow down, stop in a safe place, and arrange inspection. A visual inspection can find loose fasteners. Repair is free at any franchised Volvo dealer.
What should I do?
- Check your VIN to confirm your 2020 Volvo Vnr or Vnl is included in this recall.
- Contact a franchised Volvo dealer to schedule the free steering-gear fastener inspection and re-torque that secures the gear before it loosens.
- Bring the recall notice if Volvo mailed one, or reference recall number 19V756 and Volvo recall RVXX1906 when you call.
- Drive cautiously until the repair is complete and leave extra following distance.
What happens at the repair
At the dealer, a Volvo technician inspects the steering gear mounting fasteners and re-torques the steering gear to the higher required value. If the inspection shows the steering gear needs replacement, the dealer replaces it. The recall repair is free, including parts and labor. Volvo has a general reimbursement plan on file. If you already paid for a related steering gear repair before the recall work, contact Volvo Trucks customer service with your repair documentation to ask for reimbursement under that plan.
| Reimbursement | Reimbursement available |
|---|
Timeline
| October 24, 2019 | NHTSA published the recall |
|---|---|
| October 30, 2019 | Dealer notification began |
| October 30, 2019 | Dealer notification ended |
| November 14, 2019 | Owner notification mailed |
| November 15, 2019 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| November 15, 2019 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 19V756?
Recall 19V756 covers 2,287 2020 Volvo Vnr and Vnl trucks equipped with HD94 Sheppard steering gear variants. The steering gear mounting fasteners can be insufficiently tightened, allowing the steering gear to loosen and increasing crash risk. Volvo dealers inspect and re-torque the steering gear, and replace it if needed, free of charge.
What should I do if my 2020 Volvo Vnr or Vnl is on this recall?
Check your VIN to confirm your specific truck is included in recall 19V756. If it is, contact a franchised Volvo dealer to schedule the steering gear inspection and re-torque. Reference recall number 19V756 and Volvo recall number RVXX1906 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Volvo's remedy states that dealers will inspect and re-torque the steering gear, then replace the steering gear if needed, free of charge.
What is the safety risk in recall 19V756?
The safety risk is loss of vehicle control. Recall 19V756 says loose steering gear can cause the driver to lose control of the truck, increasing crash risk. Confirm the VIN, then have a franchised Volvo dealer complete the steering gear inspection and repair.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/19V756000 |
|---|---|
| Volvo customer service | 1-800-528-6586 |
| NHTSA recall # | 19V756 |
| NHTSA recall # (full) | 19V756000 |
Source documents
-
Download Recall Investigation Document (PDF) (PDF) - Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 23, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →