Recall 19V748 covers 5 2016 Starcraft Solstice trailers with Atwood water heaters that overheat tap water. Repair is free at any franchised Starcraft dealer.
Starcraft is recalling 5 2016 Solstice fifth wheel trailers equipped with Atwood on-demand water heaters because a water and gas valve can overheat water at the hot water tap. Overheated water and steam create a scald injury risk for the operator, and Starcraft dealers will complete the free recall repair.
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What's wrong?
The Atwood on-demand water heater in the 2016 Starcraft Solstice fifth wheel trailer heats water for the trailer's hot water taps. It uses water flow and LP gas controls to start the burner when hot water is requested, then keep the outlet temperature within the intended range.
In the affected trailers, the water and gas valve inside the heater does not regulate the system correctly because of the poppet valve adjustment. That valve is supposed to help control flow through the heater. When it is out of adjustment, the heater can overheat the water before it reaches the hot water supply tap.
There is no warning sign before failure. An owner would not be expected to see a light or hear a clear warning from the heater. The problem shows up at the tap itself, when water from the hot side is hotter than expected.
Who's affected?
| 2016 Starcraft Solstice | Water heater |
|---|---|
| Units affected | 5 |
| Field incidents | NHTSA has logged 5 field incidents to date. |
Not every 2016 Starcraft Solstice trailer is on the list. Check your VIN to confirm whether your specific trailer is included.
What's the safety risk?
Overheated water can release steam and scald the operator, increasing the risk of injury. Use caution around the water heater until the repair is complete, especially when using hot-water controls or nearby fixtures. Schedule the repair soon. Repair is free at any franchised Starcraft dealer.
What should I do?
- Check your VIN to confirm your 2016 Starcraft Solstice is included in this recall.
- Contact a franchised Starcraft dealer to schedule the free water-flow adjustment stop-key installation for the Atwood water heater.
- Tell the dealer the repair addresses overheating hot water and steam at the tap, and reference recall number 19V748 when you call.
- Bring the recall notice if Starcraft mailed one.
- Avoid using the hot water tap until the water-heater repair is complete.
What happens at the repair
At the dealer, a Starcraft technician installs a water flow adjustment stop key on the Atwood on-demand water heater. That stop key limits the water flow condition tied to recall 19V748 and prevents the heater from reaching the recall condition. The recall repair is available now, and parts and labor are free. Starcraft began owner notification on October 23, 2019, so included owners can ask the service desk to confirm the campaign before the work is written up.
Timeline
| October 18, 2019 | NHTSA published the recall |
|---|---|
| October 21, 2019 | Dealer notification began |
| October 21, 2019 | Dealer notification ended |
| October 21, 2019 | Interim owner notification (was planned for this date) |
| October 23, 2019 | Owner notification mailed |
Frequently asked questions
What is recall 19V748?
Recall 19V748 covers 5 2016 Starcraft Solstice fifth wheel trailers equipped with Atwood on-demand water heaters. The water and gas valve can overheat water at the hot water tap, creating a steam and scald-injury risk. Atwood dealers install the repair for free.
What should I do if my 2016 Starcraft Solstice is on this recall?
Check your VIN to confirm your specific trailer is included in recall 19V748. If it is, contact Starcraft customer service or an Atwood dealer to arrange the water-heater repair. Reference recall 19V748 when you call. The dealer repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to provide the recall remedy at no cost, and Starcraft's remedy states that Atwood dealers will install the water flow adjustment stop key free of charge.
What is the safety risk?
Recall 19V748 involves hot water overheating at the supply tap, which can release steam and scald the person using it, increasing injury risk. The free repair installs a water flow adjustment stop key that prevents the recall condition.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/19V748000 |
|---|---|
| Starcraft customer service | 1-800-945-4787 |
| NHTSA recall # | 19V748 |
| NHTSA recall # (full) | 19V748000 |
Source documents
-
Download Quarterly Report (PDF) - Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 23, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →