Recall 19V735 affects 44,128 2017-2020 Porsche Cayenne and Panamera vehicles for a missing brake-pad warning. Repair is free at any franchised Porsche dealer.
Porsche is recalling 44,128 2017-2020 Cayenne and Panamera vehicles because the instrument cluster can fail to give the required visual warning when brake pads are worn out. Without that warning, worn pads can leave the vehicle responding differently during braking and increase crash risk; Porsche dealers will complete the recall repair free of charge.
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What's wrong?
The brake pad wear warning is part of the instrument cluster on 2017-2020 Porsche Cayenne and Panamera vehicles. Its job is to keep a brake wear indicator visible when the brake lining has worn to the point that replacement is needed. That reminder matters because brake pads are a normal wear item, and the driver relies on the cluster to flag worn pads before continued use goes unnoticed.
In affected vehicles, the problem is software in the instrument cluster, not the brake pads themselves. Porsche found that the red brake wear warning indicator was not kept on continuously as required. After a software remedy, the warning still disappeared in the Map and Night Vision display menu levels, so the cluster did not keep the brake wear alert visible in every display mode.
The owner warning sign is a yellow brake wear message in the multi-functional display. That message can be dismissed by the driver until the next ignition cycle, so do not treat a cleared message as proof that the brake pads are fine.
Who's affected?
Both model lines include brake-system and instrument-panel components, so the VIN check matters even when the model name matches.
| 2020 Porsche Cayenne | brake system |
|---|---|
| 2020 Porsche Cayenne | instrument panel |
| 2018 Porsche Panamera | brake system |
| 2018 Porsche Panamera | instrument panel |
| 2017 Porsche Panamera | brake system |
| 2017 Porsche Panamera | instrument panel |
| 2019 Porsche Cayenne | brake system |
| 2019 Porsche Cayenne | instrument panel |
| Units affected | 44,128 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific vehicle is included.
What's the safety risk?
When brake pads wear out, a dismissed yellow display warning can keep you from getting a clear alert. That leaves less time to react if braking does not feel or respond as expected, increasing the risk of a crash. Repair is free at any franchised Porsche dealer.
What should I do?
- Check your VIN to confirm your 2017-2020 Porsche Cayenne or Panamera is included in this recall.
- Contact a franchised Porsche dealer to schedule the free instrument-cluster software update that restores the worn-brake-pad warning.
- Bring the recall notice if Porsche mailed one. If not, reference recall number 19V735 and Porsche recall AKB8 when you call.
- Drive cautiously until the repair is complete. Leave extra following distance and do not rely on the cluster to warn you when brake pads are worn out.
What happens at the repair
At the dealer, a Porsche technician reprograms the instrument cluster so the brake pad wear warning displays as required. The software update is free, and vehicles that were repaired under Porsche's earlier 19V115 campaign are included in this superseding recall if their VIN is covered by 19V735. Porsche has a general reimbursement plan on file for owners who already paid for a related repair. Bring repair documentation to the service desk or contact Porsche customer service at 1-800-767-7243 to ask how to submit a claim.
| Reimbursement | Reimbursement available |
|---|
Timeline
| October 16, 2019 | NHTSA published the recall |
|---|---|
| October 16, 2019 | Dealer notification began |
| October 16, 2019 | Dealer notification ended |
| December 13, 2019 | Owner notification mailed |
| December 15, 2019 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 19V735?
Recall 19V735 covers 44,128 2017-2020 Porsche Cayenne and Panamera vehicles whose instrument cluster can fail to show the visual warning for worn brake pads. NHTSA says that lack of warning can affect braking response and increase crash risk. Porsche dealers reprogram the instrument cluster for free.
What should I do if my 2017-2020 Porsche Cayenne or Panamera is on this recall?
Check your VIN to confirm your specific Cayenne or Panamera is included in recall 19V735. If it is, contact a franchised Porsche dealer and ask for the instrument cluster reprogramming under recall AKB8. Reference recall 19V735 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair safety defects at no cost, and Porsche's remedy for recall 19V735 says dealers will reprogram the instrument cluster free of charge. Any franchised Porsche dealer can perform the recall repair.
What is the safety risk?
The risk is reduced brake-pad warning. If the instrument cluster does not show the worn-pad warning, the driver loses an important brake-service alert. NHTSA says that can cause the vehicle to respond differently than expected during braking and increase crash risk.
When did Porsche start this recall repair?
Porsche began the recall repair on December 13, 2019. The remedy is available, so an included vehicle does not need to wait for a future repair launch. Call a franchised Porsche dealer or Porsche customer service at 1-800-767-7243 and reference recall AKB8.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/19V735000 |
|---|---|
| Porsche customer service | 1-800-767-7243 |
| NHTSA recall # | 19V735 |
| NHTSA recall # (full) | 19V735000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Recall Document (PDF) (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 23, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →