Recall 19V730 affects 1,603 2013-2019 E-One emergency vehicles because starter relay damage can prevent starting. Repair is free at any franchised E-One dealer.
E-One is recalling 1,603 2013-2019 Typhoon, Quest Ii, Cyclone Ii, Chsh, and Cyclone Iii emergency vehicles because the starter solenoid circuit lacks a diode, which damages the starter lock-out relay over time. A damaged relay can keep the vehicle from starting during an emergency response, increasing injury risk, and E-One dealers will complete the repair free of charge.
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What's wrong?
The starter lock-out relay on 2013-2019 E-One Typhoon, Quest Ii, Cyclone Ii, Chsh, and Cyclone Iii emergency vehicles is part of the starter circuit. It controls starter operation so the engine starts only when the electrical conditions are right. The recall involves vehicles with certain Cummins engines where the starter solenoid circuit lacks a diode, a small electrical part that blocks voltage from flowing back through the circuit.
During startup, the starter solenoid sends high voltage spikes back toward the relay. Without the diode in the circuit, those spikes damage the starter lock-out relay bit by bit. Trucks with frequent stop and start use place more stress on the relay, and the relay can fail after enough damage builds up. When it fails, the engine does not start.
Owners or operators can notice hard starting before the relay fails. The vehicle can require multiple start attempts, especially after repeated stop and start duty cycles. Report that symptom to the E-One dealer when scheduling the recall repair.
Who's affected?
Spans five E-One fire truck models across the 2013-2019 model years, all tied to the starter assembly electrical system.
| 2013 E-One Typhoon | electrical system |
|---|---|
| 2014 E-One Typhoon | electrical system |
| 2015 E-One Typhoon | electrical system |
| 2016 E-One Typhoon | electrical system |
| 2017 E-One Typhoon | electrical system |
| 2018 E-One Typhoon | electrical system |
| 2017 E-One Quest Ii | electrical system |
| 2019 E-One Quest Ii | electrical system |
| 2013 E-One Cyclone Ii | electrical system |
| 2018 E-One Cyclone Ii | electrical system |
| 2017 E-One Chsh | electrical system |
| 2016 E-One Quest Ii | electrical system |
| 2019 E-One Typhoon | electrical system |
| 2019 E-One Cyclone Ii | electrical system |
| 2016 E-One Cyclone Ii | electrical system |
| 2018 E-One Quest Ii | electrical system |
| 2014 E-One Cyclone Ii | electrical system |
| 2017 E-One Cyclone Ii | electrical system |
| 2014 E-One Cyclone Iii | electrical system |
| 2015 E-One Quest Ii | electrical system |
| 2015 E-One Cyclone Ii | electrical system |
| 2014 E-One Quest Ii | electrical system |
| 2013 E-One Cyclone Iii | electrical system |
| Units affected | 1,603 |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific truck.
What's the safety risk?
A damaged starter lock-out relay can keep the vehicle from starting. For an emergency vehicle, that delay can hinder personnel from responding to emergencies and increase the risk of injury. Hard starting or repeated start attempts are warning signs. Report those symptoms and schedule the relay and diode repair promptly. Repair is free at any franchised E-One dealer.
What should I do?
- Check your VIN to confirm your 2013-2019 E-One Typhoon, Quest Ii, Cyclone Ii, Chsh, or Cyclone Iii is included in this recall.
- Contact your nearest franchised E-One dealer to schedule the free starter-circuit repair that adds a diode and new starter lock-out relay so relay damage does not keep the emergency vehicle from starting.
- Reference recall number 19V730 when you call, and tell the dealer if the vehicle was repaired under recall 18V-019.
- Bring the owner notice and any prior repair paperwork to the appointment.
- Plan backup emergency-response coverage until the repair is complete if this vehicle is assigned to active service.
What happens at the repair
At the dealer, an E-One technician installs a diode in the starter solenoid circuit and installs a new starter lockout relay. The recall repair is available now, and parts and labor are free. Vehicles already repaired under the earlier related recall still need this repair. If you already paid out of pocket for this starter circuit or relay repair, ask E-One customer service about the general reimbursement plan on file and keep repair paperwork ready for review.
| Reimbursement | Reimbursement available |
|---|
Timeline
| October 14, 2019 | NHTSA published the recall |
|---|---|
| November 4, 2019 | Dealer notification began |
| November 15, 2019 | Owner notification mailed |
| November 18, 2019 | Dealer notification ended |
| December 2, 2019 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 19V730?
Recall 19V730 covers 1,603 2013-2019 E-One Typhoon, Quest Ii, Cyclone Ii, Chsh, and Cyclone Iii emergency vehicles with a starter solenoid circuit defect. The missing diode can damage the starter lock-out relay over time and keep the vehicle from starting.
What should I do if my 2013-2019 E-One Typhoon, Quest Ii, Cyclone Ii, Chsh, or Cyclone Iii is on this recall?
Check your VIN to confirm your specific emergency vehicle is included in recall 19V730. If it is, contact an E-One dealer to schedule the diode installation and starter lock-out relay replacement. Reference recall number 19V730 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and E-One dealers will install the diode and replace the starter lock-out relay free of charge. E-One customer service is available at 1-352-861-3612.
What is the safety risk in recall 19V730?
The safety risk is failure to start when the vehicle is needed for emergency response. Under recall 19V730, a damaged starter lock-out relay can prevent the vehicle from starting, hindering personnel from responding to emergencies and increasing the risk of injury.
What if my E-One vehicle was already repaired under recall 18V-019?
It still needs this recall remedy if the VIN is included in recall 19V730. E-One states that vehicles previously repaired under recall 18V-019 also need the diode installed in the starter solenoid circuit and a new starter lock-out relay.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/19V730000 |
|---|---|
| E-One customer service | 1-352-861-3612 |
| NHTSA recall # | 19V730 |
| NHTSA recall # (full) | 19V730000 |
Source documents
-
Download Recall Investigation Document (PDF) (PDF) - Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 23, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →