Recall 19V702 affects 908 2017 Jayco Fifth Wheel Pinnacle trailers for suspension clearance that damages tires. Free repair at a franchised Jayco Fifth Wheel dealer.
Jayco Fifth Wheel is recalling 908 2017 Pinnacle fifth-wheel trailers because the suspension can let the tires contact the trailer structure under load, damaging the tires. Tire damage and premature wear can lead to loss of vehicle control and a higher crash risk; the dealer repair will be free once Jayco Fifth Wheel makes it available.
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What's wrong?
The suspension on a 2017 Jayco Fifth Wheel Pinnacle trailer carries the trailer's weight and keeps the tires centered inside the wheel openings as the trailer moves. Its leaf springs and equalizer absorb bumps and load shifts so the tires keep enough clearance from the surrounding structure.
On affected Pinnacle trailers, that clearance is too tight for certain loaded driving conditions. The suspension design does not keep the tires away from the trailer structure during some dynamic loading, and component failures can make the clearance problem worse. When the tire rubs the structure, the tire can be damaged and abnormal wear can build before the owner realizes what is happening.
What you can see is physical evidence around the tires and wheel wells. Look for marks where a tire has contacted the trailer, abnormal tire wear, or tire clearances that look reduced compared with the other side.
Who's affected?
| 2017 Jayco Fifth Wheel Pinnacle | suspension component |
|---|---|
| Units affected | 908 |
| Field incidents | NHTSA has logged no field incidents to date. |
Not every 2017 Jayco Fifth Wheel Pinnacle trailer is on the list. Check your VIN to confirm whether your specific trailer is included.
What's the safety risk?
Tire contact or abnormal tire wear can damage the tire, lead to loss of vehicle control, and increase the risk of a crash. Inspect tire clearance before towing, and schedule service soon if you see contact marks, uneven wear, or reduced clearance. Repair will be free at any franchised Jayco Fifth Wheel dealer once available.
What should I do?
- Check your VIN to confirm your 2017 Jayco Fifth Wheel Pinnacle is included in this recall.
- Watch for Jayco Fifth Wheel repair instructions before arranging service, since the remedy status is still listed as under development.
- Call Jayco Fifth Wheel customer service at 1-800-517-9137 with questions and reference recall number 19V702 when you call.
- Ask a franchised Jayco Fifth Wheel dealer about the free suspension inspection that checks tire-to-structure clearance, leaf springs, rubber equalizers, and bump stops.
- Avoid heavy loading and drive cautiously until the trailer is inspected, since tire damage can lead to loss of vehicle control.
What happens at the repair
Jayco's remedy calls for a dealer inspection of the leaf spring, rubber equalizer, and bump stop clearance. If the inspection finds the suspension parts do not have the proper clearance or condition, a Jayco Fifth Wheel technician will replace the leaf spring or rubber equalizer as needed. The dealer repair will be free once available. Jayco has a general reimbursement plan on file for owners who already paid for a related repair before the recall notice. Keep repair invoices and payment records, and contact Jayco customer service to ask how to submit documentation.
| Reimbursement | Reimbursement available |
|---|
Timeline
| October 3, 2019 | NHTSA published the recall |
|---|---|
| December 2, 2019 | Dealer notification began |
| December 2, 2019 | Dealer notification ended |
| December 2, 2019 | Interim owner notification (was planned for this date) |
| December 20, 2019 | Owner notification mailed |
Frequently asked questions
What is recall 19V702?
Recall 19V702 covers 908 2017 Jayco Fifth Wheel Pinnacle trailers with suspension clearance that lets tires contact the trailer structure under load. That contact can damage the tires, cause premature tire wear, and increase crash risk. Jayco dealers inspect the suspension parts and replace parts for free when needed.
What should I do if my 2017 Jayco Fifth Wheel Pinnacle is on this recall?
Check your VIN to confirm your specific trailer is included in recall 19V702. If it is, contact a Jayco Fifth Wheel dealer or Jayco customer service at 1-800-517-9137. Reference recall 19V702 and Jayco recall number 9901443 when you ask for the inspection and repair.
Is the recall repair free?
Yes. Federal recall law requires the recall remedy to be performed at no cost, and Jayco says this inspection and any needed leaf spring or rubber equalizer replacement are free. The dealer checks the leaf spring, rubber equalizer, and bump stop clearance before deciding which parts need replacement.
What is the safety risk?
The safety risk is tire damage from suspension contact under load. If a tire is damaged and wears early, the trailer can lose vehicle control and crash risk increases. Until your VIN is checked and the dealer completes the inspection, treat abnormal tire wear or structure contact as a service issue.
What if I bought the trailer used?
The free recall repair still applies. Recall coverage follows the trailer, not the first owner. Check your VIN to confirm whether your 2017 Jayco Fifth Wheel Pinnacle is included, then give the dealer recall 19V702 and Jayco recall number 9901443 when you schedule service.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/19V702000 |
|---|---|
| Jayco Fifth Wheel customer service | 1-800-517-9137 |
| NHTSA recall # | 19V702 |
| NHTSA recall # (full) | 19V702000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Recall Document (PDF) (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 23, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →