Recall 19V690 affects 446 2019-2020 Jayco Redhawk motorhomes for a seatbelt-warning-light defect. Repair is free at any franchised Jayco dealer.
Jayco is recalling 446 2019-2020 Redhawk motorhomes because the seatbelt-unfastened warning light does not illuminate for about five seconds after the ignition is turned on or started. Without that reminder, a driver can forget to buckle up, which increases injury risk in a crash; Jayco dealers will complete the free repair.
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What's wrong?
The seatbelt warning light is part of the instrument panel cluster, the dash display that turns on safety warnings when the vehicle is started. In the 2019-2020 Jayco Redhawk, that cluster is supposed to show the seatbelt-unfastened light as soon as the ignition moves to "on" or "start" so the driver knows the belt is not latched.
On affected Redhawk motorhomes, the issue is in the instrument panel cluster programming on the Chevrolet 4500 chassis used under the coach. The programming delays the seatbelt-unfastened warning light for about 5 seconds after startup. That delay means the motorhome does not meet the required occupant crash protection warning standard, even though the seatbelt itself is not described as broken in the recall filing.
There is no warning sign before failure. An owner would notice the defect only by starting the motorhome with the belt unfastened and watching whether the seatbelt light stays dark briefly before it appears.
Who's affected?
The instrument panel and seat belt warning device listings apply across the same Redhawk model years.
| 2020 Jayco Redhawk | instrument panel |
|---|---|
| 2020 Jayco Redhawk | seat belt |
| 2019 Jayco Redhawk | instrument panel |
| 2019 Jayco Redhawk | seat belt |
| Units affected | 446 |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific motorhome is included.
What's the safety risk?
Without the seatbelt warning reminder, the driver can miss a basic safety prompt and forget to fasten the seatbelt. That raises the risk of injury in a crash. Buckle the seatbelt before every trip and schedule the instrument panel cluster reprogramming. Repair is free at any franchised Jayco dealer.
What should I do?
- Check your VIN to confirm your 2019-2020 Jayco Redhawk is included in this recall.
- Contact a franchised Jayco dealer to schedule the free instrument-panel-cluster software update that restores the seatbelt warning reminder.
- Reference recall number 19V690 when you call, and bring the owner notice if you received one.
- Fasten every seatbelt before driving, since the warning light does not stay on long enough after startup on affected motorhomes.
- Ask the dealer when the software update will be completed before you leave the motorhome for service.
What happens at the repair
At the dealer, a Jayco technician reprograms the instrument panel cluster so the seatbelt warning light works as required when the ignition is turned on or started. The software update, parts, and labor are free under the recall. Jayco's standard reimbursement plan covers documented out-of-pocket costs for the same repair before the recall notice. Bring repair invoices or payment records to the service desk when you arrive.
| Reimbursement | Reimbursement available |
|---|
Timeline
| October 1, 2019 | NHTSA published the recall |
|---|---|
| October 9, 2019 | Owner notification mailed |
| October 16, 2019 | Dealer notification began |
| October 16, 2019 | Dealer notification ended |
| October 16, 2019 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 19V690?
Recall 19V690 covers 446 2019-2020 Jayco Redhawk motorhomes whose seatbelt warning light does not illuminate for about five seconds after the ignition moves to the on or start position. Dealers will reprogram the instrument panel cluster for free.
What should I do if my 2019-2020 Jayco Redhawk is on this recall?
Check your VIN to confirm your specific motorhome is included in recall 19V690. If it is, contact Jayco customer service or GMC customer service to arrange the instrument panel cluster reprogramming. Reference recall number 19V690 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and the remedy for recall 19V690 is free. The dealer will reprogram the instrument panel cluster so the seatbelt warning reminder works as required.
What is the safety risk?
The safety risk is a missing seatbelt reminder at startup. Without that warning light, the driver loses the normal reminder to buckle the seatbelt, which raises injury risk in a crash. This recall does not include a do-not-drive order.
When did the Jayco Redhawk recall repair begin?
The recall repair began October 9, 2019. Owners of included 2019-2020 Jayco Redhawk motorhomes can contact Jayco customer service at 1-800-517-9137 or GMC customer service at 1-800-462-8782 for repair scheduling.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/19V690000 |
|---|---|
| Jayco customer service | 1-800-462-8782 |
| NHTSA recall # | 19V690 |
| NHTSA recall # (full) | 19V690000 |
Source documents
-
Download Recall Investigation Document (PDF) (PDF) - Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
- Download Quarterly Report (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 23, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →