Recall 19V688 affects 28,579 2019 Ford F-250 and F-350 trucks for passenger-side rear axle shaft failure. Repair is free at any franchised Ford dealer.
Ford is recalling 28,579 2019 F-250 and F-350 trucks with electronically locking rear differentials because the passenger side rear axle shaft can fail early from a material issue. A broken axle can cause loss of drive power and leave the truck unable to stay still in Park when the parking brake is not applied; Ford dealers will complete the free repair.
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What's wrong?
The passenger side rear axle shaft on these 2019 Ford F-250 and F-350 trucks is a steel shaft inside the rear axle assembly. It carries engine torque from the electronically locking rear differential to the passenger side rear wheel. The locking differential is the part that lets the rear wheels lock together for extra traction when needed.
On affected trucks, the passenger side shaft was built from the wrong steel type after a material-handling problem at the supplier. That material does not meet Ford's strength and hardness specifications. Under load, the shaft can break earlier than designed, which can cause loss of motive power in two wheel drive and can keep the transmission park function from holding the truck if the parking brake is not applied.
Owners can notice rear axle noise before or during the failure. A broken passenger side rear axle shaft can also show up as a sudden loss of drive power in two wheel drive operation.
Who's affected?
Both truck lines are tied to the same drive axle component.
| 2019 Ford F-250 | drive axle |
|---|---|
| 2019 Ford F-350 | drive axle |
| Units affected | 28,579 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific pickup truck.
What's the safety risk?
A broken passenger side rear axle can cause loss of drive power and leave the truck unable to hold still in Park unless the parking brake is applied. Rear axle noise or loss of motive power in two wheel drive operation is a warning sign. Apply the parking brake when parked and schedule the axle inspection soon. Repair is free at any franchised Ford dealer.
What should I do?
- Check your VIN to confirm your 2019 Ford F-250 or F-350 is included in this recall.
- Contact a franchised Ford dealer to schedule the free passenger-side rear axle shaft inspection and replacement if needed.
- Bring the recall notice if Ford sent one. If not, reference recall number 19V688 and Ford recall 19S31 when you call.
- Apply the parking brake every time you park until the repair is complete.
- Avoid driving if the truck loses drive power or does not stay still in Park; call the Ford dealer for guidance before moving it.
What happens at the repair
At the dealer, a Ford technician inspects the passenger side rear axle shaft on the affected F-250 or F-350. If the shaft shows the material issue covered by the recall, the technician replaces it. The recall repair is free, with parts and labor covered. Out-of-pocket repairs already paid are handled through the original warranty program, not through a separate reimbursement program, because Ford says that warranty coverage provides a free repair for this concern. Ask the service desk how warranty coverage applies if you have prior repair paperwork.
| Reimbursement | Warranty coverage applies |
|---|
Timeline
| September 30, 2019 | NHTSA published the recall |
|---|---|
| October 1, 2019 | Dealer notification began |
| October 1, 2019 | Dealer notification ended |
| October 21, 2019 | Owner notification mailed |
| October 21, 2019 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 19V688?
Recall 19V688 covers 28,579 2019 Ford F-250 and F-350 trucks equipped with electronically locking rear differentials. The passenger-side rear axle shaft can fail prematurely because of a material issue. Ford dealers will inspect the axle shaft and replace it as necessary for free.
What should I do if my 2019 Ford F-250 or F-350 is on this recall?
Check your VIN to confirm your specific truck is included in recall 19V688. If it is, contact a franchised Ford dealer to schedule the rear axle shaft inspection and replacement if needed. Use the parking brake every time you park until the repair is complete.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair safety defects at no cost. Ford dealers will inspect the passenger-side rear axle shaft and replace it as necessary for free at any franchised Ford dealer.
What is the safety risk?
The safety risk is loss of drive power and unintended vehicle movement after parking. A broken passenger-side rear axle shaft can keep the truck from holding still in Park when the parking brake is not applied, increasing crash risk.
What if I bought my Ford F-250 or F-350 used?
The free recall repair still applies. Recall eligibility follows the VIN, not the original owner. Check your VIN to confirm whether your 2019 Ford F-250 or F-350 is included, then reference recall 19V688 or Ford recall number 19S31 when you call the dealer.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/19V688000 |
|---|---|
| Ford customer service | 1-866-436-7332 |
| NHTSA recall # | 19V688 |
| NHTSA recall # (full) | 19V688000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Misc. Document (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 23, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →