Recall 19V687 affects 10,655 2020 Ford Explorer vehicles because the wiring harness can contact the A/C pulley. Repair is free at any franchised Ford dealer.
Ford is recalling 10,655 2020 Explorer vehicles with 2.3L or 3.3L engines because an unsecured wiring harness can rub against the A/C compressor pulley and expose an unfused battery positive wire. That contact can create a short circuit and increase fire risk; Ford dealers will complete the recall repair free of charge.
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What's wrong?
The wiring harness on the 2020 Ford Explorer is a bundled set of wires that carries power and signals between vehicle systems. On Explorers with 2.3L or 3.3L engines, this harness is routed near the passenger side shock tower and the A/C compressor pulley. It is supposed to stay clipped and strapped in place so the wiring stays clear of the moving pulley and belt.
On affected Explorers, the compression clip on the passenger side shock tower was not seated properly. That let the wiring grommet at the dash panel pop out, which loosened the tie strap that holds the clip to the harness. Once loose, the harness can move on the harness path and contact the A/C compressor pulley, damaging the wiring harness or the A/C belt.
There is no warning sign before failure. Ford's review also noted customer reports of a wrench light and traction control light after the loose harness condition was present.
Who's affected?
| 2020 Ford Explorer | wiring |
|---|---|
| Units affected | 10,655 |
| Field incidents | NHTSA has logged no field incidents to date. |
Not every 2020 Ford Explorer is on the list. Check your VIN to confirm whether your specific SUV is included.
What's the safety risk?
If the A/C pulley rubs through the wiring harness insulation, it can contact the unfused battery positive wire. That contact can cause a short circuit and increase the risk of a fire. Schedule the recall repair soon. Repair is free at any franchised Ford dealer.
What should I do?
- Check your VIN to confirm your 2020 Ford Explorer is included in this recall.
- Contact your nearest franchised Ford dealer to schedule the free wiring-harness tie-strap repair that keeps the harness away from the A/C pulley.
- Ask the dealer to inspect the wiring harness and A/C belt for recall-related damage when you schedule.
- Bring the recall notice if Ford mailed one. If not, reference recall number 19V687 when you call.
What happens at the repair
At the dealer, a Ford technician installs a tie strap that secures the wiring harness at the shock tower clip, keeping it away from the A/C compressor pulley and belt. The recall repair is free, with parts and labor covered by Ford. Out-of-pocket repairs already paid are handled through the original warranty program, not through a separate reimbursement program, because Ford says that warranty coverage provides a free repair for this concern. Ask the service desk how that warranty coverage applies if you have prior repair paperwork.
| Reimbursement | Warranty coverage applies |
|---|
Timeline
| September 30, 2019 | NHTSA published the recall |
|---|---|
| October 1, 2019 | Dealer notification began |
| October 1, 2019 | Dealer notification ended |
| October 21, 2019 | Owner notification mailed |
| October 21, 2019 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 19V687?
Recall 19V687 covers 10,655 2020 Ford Explorer SUVs with 2.3L or 3.3L engines. A wiring harness was not secured correctly, leaving it able to contact the A/C compressor pulley and create a short circuit and fire risk.
What should I do if my 2020 Ford Explorer is on this recall?
Check your VIN to confirm your specific Explorer is included in recall 19V687. If it is, contact a franchised Ford dealer to schedule the wiring harness tie strap installation. Reference Ford recall number 19S32 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. Ford dealers will install a tie strap to secure the wiring harness at the hand shock tower clip free of charge.
What is the safety risk in recall 19V687?
The safety risk is fire from an electrical short. The A/C pulley can rub through the wiring harness insulation and contact the unfused battery positive wire. Ford's dealer repair secures the harness so it stays away from the pulley.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/19V687000 |
|---|---|
| Ford customer service | 1-866-436-7332 |
| NHTSA recall # | 19V687 |
| NHTSA recall # (full) | 19V687000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Misc. Document (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 23, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →