Recall 19V685 affects 2,222 2019-2020 Mercedes-Benz Glc 300, A 220, and Cla 250 vehicles for loose driver-airbag modules. Free repair at franchised Mercedes-Benz dealers.
Mercedes-Benz is recalling 2,222 2019-2020 A 220, Cla 250, and Glc 300 vehicles because the driver's side front airbag modules were not properly bolted down. In a crash that requires the driver's front airbag, the airbag can fail to deploy properly and increase injury risk; Mercedes-Benz dealers will complete the repair free of charge.
Does this recall apply to your specific vehicle?
The official, free per-VIN recall check is run by NHTSA. Enter your VIN and we'll forward you directly — and add you to a free watchlist so you hear about new recalls for your vehicle.
Check my VIN at NHTSARecallNotify doesn't check your VIN — NHTSA's official tool does. We use your email only to alert you to new recalls.
Watch this vehicle for recalls
Add it to your free watchlist and we will alert you as new federal recalls are posted for your year, make and model. New-recall alerts are rolling out now.
You are on the watchlist.
We will email you as new federal recalls are posted for your vehicle.
What's wrong?
The driver airbag in the 2019-2020 Mercedes-Benz Glc 300, A 220, and Cla 250 sits inside the steering wheel. In a frontal crash, it is designed to deploy toward the driver and help keep the driver from striking the steering wheel or other hard surfaces. The airbag module has to stay firmly mounted for that protection to work as designed.
On affected vehicles, the driver's side front airbag module was built with locknuts that were not secured to Mercedes-Benz production specifications. Those locknuts are part of what holds the airbag module in place. If the module is not properly bolted down, the airbag can move or deploy from the wrong position during a crash, reducing the protection the system is meant to provide.
There is no warning sign before failure. The problem is inside the airbag module mounting, so the driver is not expected to hear, feel, or see a warning before the airbag is needed.
Who's affected?
A 220 appears in both model years; Glc 300 and Cla 250 appear for 2020 only, all tied to the same front air bag component.
| 2020 Mercedes-Benz Glc 300 | front air bag |
|---|---|
| 2019 Mercedes-Benz A 220 | front air bag |
| 2020 Mercedes-Benz A 220 | front air bag |
| 2020 Mercedes-Benz Cla 250 | front air bag |
| Units affected | 2,222 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific vehicle is included.
What's the safety risk?
In a crash that requires the driver's front airbag, the airbag can fail to deploy properly, increasing the risk of injury. There is no warning sign before this failure, so schedule the recall repair soon and use normal caution. Repair is free at any franchised Mercedes-Benz dealer.
What should I do?
- Check your VIN to confirm your 2019-2020 Mercedes-Benz Glc 300, A 220, or Cla 250 is included in this recall.
- Contact a franchised Mercedes-Benz dealer to schedule the free driver-airbag-module inspection and replacement if needed, so the driver's front airbag is properly secured for deployment.
- Bring the recall notice if Mercedes-Benz mailed one. If not, reference recall number 19V685 when you call.
- Ask the dealer whether the vehicle needs any driving precautions before your repair appointment.
What happens at the repair
At the dealer, a Mercedes-Benz technician inspects the driver airbag module to confirm whether it was properly bolted down. If the module is not secured correctly, the technician replaces it. The inspection, replacement, parts, and labor are free under the recall. Mercedes-Benz used its standard reimbursement plan for this campaign, so owners who already paid for a related driver airbag module repair can ask Mercedes-Benz customer service or the service desk how to submit documented expenses.
| Reimbursement | Reimbursement available |
|---|
Timeline
| September 27, 2019 | NHTSA published the recall |
|---|---|
| October 4, 2019 | Dealer notification began |
| October 4, 2019 | Dealer notification ended |
| October 29, 2019 | Owner notification mailed |
| November 26, 2019 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| November 26, 2019 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 19V685?
Recall 19V685 covers 2,222 2019-2020 Mercedes-Benz Glc 300, A 220, and Cla 250 vehicles with driver front airbag modules that were not properly bolted down. Mercedes-Benz dealers will inspect the driver airbag module and replace it as needed for free.
What should I do if my 2019-2020 Mercedes-Benz Glc 300, A 220, or Cla 250 is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 19V685. If it is, contact a franchised Mercedes-Benz dealer to schedule the driver airbag module inspection. Reference recall number 19V685000 or Mercedes-Benz recall number 2019100001 when you call.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair safety defects at no cost, and Mercedes-Benz will inspect the driver airbag module and replace it as needed free of charge at any franchised Mercedes-Benz dealer.
What is the safety risk?
The safety risk is improper driver front airbag deployment in a crash. If the airbag does not deploy properly during a crash that requires deployment, injury risk increases. The repair path is a free dealer inspection and replacement if the airbag module needs it.
What if I bought my Mercedes-Benz used?
The free recall repair still applies. Federal recall law follows the vehicle, not the first owner. Check your VIN to confirm whether your specific vehicle is included, then call a franchised Mercedes-Benz dealer or MBUSA customer service at 1-800-367-6372.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/19V685000 |
|---|---|
| Mercedes-Benz customer service | 1-800-367-6372 |
| NHTSA recall # | 19V685 |
| NHTSA recall # (full) | 19V685000 |
Source documents
-
Download Quarterly Report (PDF) - Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 23, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →