Recall 19V684 covers 257,473 2018-2020 BMW vehicles with back-up camera software that can hide the rear view. Repair is free at any franchised BMW dealer.
BMW is recalling 257,473 2018-2020 vehicles under recall 19V684, including the X3, X5, 530I, and M5, because the back-up camera display can be set so the rear view image is no longer visible in reverse. Without that image, the risk of a crash increases; BMW dealers will complete the repair free of charge.
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What's wrong?
The rearview camera system on these 2018-2020 BMW, Rolls-Royce, and Toyota Supra vehicles is supposed to show the area behind the vehicle when reverse is selected. The camera sends that view to the center display so the driver has a clear rear image while backing. It works with Park Distance Control, which gives audible and visual alerts for objects behind the vehicle.
The problem is in the rearview camera software and display settings. Brightness and contrast can be adjusted far enough that the rear image is no longer visible, and the vehicle can keep that setting the next time reverse is selected. That means the system no longer gives the required rear view during a backing event, even though the camera hardware remains installed.
What you notice is tied to the display. The screen image can look too dark, too washed out, or absent when the vehicle is placed in reverse. Park Distance Control alerts still operate, but they do not replace the required rear camera image.
Who's affected?
Covers multiple nameplates across the 2018, 2019, and 2020 model years, all tied to the same camera component.
| 2020 BMW X6 | Camera |
|---|---|
| 2019 BMW 745LE | Camera |
| 2020 BMW 745LE | Camera |
| 2020 BMW 530E | Camera |
| 2020 BMW 330I | Camera |
| 2020 BMW X4 | Camera |
| 2019 BMW 530E | Camera |
| 2019 BMW X3 | Camera |
| 2018 BMW X3 | Camera |
| 2019 BMW X4 | Camera |
| 2020 BMW X5 | Camera |
| 2020 BMW X7 | Camera |
| 2020 BMW 740LE | Camera |
| 2019 BMW X7 | Camera |
| 2020 BMW M340I | Camera |
| 2019 BMW 740LE | Camera |
| 2019 BMW M340I | Camera |
| 2018 BMW 530E | Camera |
| 2020 BMW X3 | Camera |
| 2018 BMW M550I | Camera |
| 2020 BMW 540I | Camera |
| 2019 BMW 840I | Camera |
| 2019 BMW X6 | Camera |
| 2020 BMW 750LI | Camera |
| 2020 BMW M850I | Camera |
| 2019 BMW 330I | Camera |
| 2019 BMW 540I | Camera |
| 2020 BMW M550I | Camera |
| 2019 BMW M550I | Camera |
| 2020 BMW 840XI | Camera |
| 2020 BMW 530I | Camera |
| 2019 BMW 530I | Camera |
| 2019 BMW M850I | Camera |
| 2018 BMW 530I | Camera |
| 2018 BMW 540I | Camera |
| 2018 BMW 640I | Camera |
| 2018 BMW M5 | Camera |
| 2018 BMW 540D | Camera |
| 2019 BMW X5 | Camera |
| 2019 BMW Z4 | Camera |
| 2019 Rolls-Royce Cullinan | Camera |
| 2020 Toyota Supra | Camera |
| 2019 BMW M5 | Camera |
| 2020 BMW M5 | Camera |
| 2019 BMW 640I | Camera |
| 2018 Rolls-Royce Phantom | Camera |
| 2019 Rolls-Royce Phantom | Camera |
| 2020 BMW Z4 | Camera |
| 2019 BMW 740LI | Camera |
| 2020 BMW 740LI | Camera |
| 2019 BMW 750LI | Camera |
| Units affected | 257,473 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific vehicle.
What's the safety risk?
A blank back-up camera display removes the rear image the driver expects while reversing, which increases the risk of a crash. Use mirrors, look behind the vehicle, and treat the Park Distance Control alerts as backup only until the software update is completed. Repair is free at any franchised BMW dealer.
What should I do?
- Check your VIN to confirm your 2018-2020 BMW, Rolls-Royce, or Toyota vehicle is included in this recall.
- Contact a franchised BMW dealer to schedule the free back-up-camera software update that restores the rear view image when the vehicle is placed in reverse.
- Bring any owner letter and reference recall number 19V684 when you call or arrive for service.
- Use mirrors and turn your head to check behind the vehicle until the software update is complete.
What happens at the repair
At the dealer, a BMW technician updates the back-up camera software so the rear view image returns when the vehicle is placed in reverse. Parts and labor are covered under the recall. If you already paid out of pocket for a related back-up camera software repair before the recall notice, BMW's standard reimbursement plan covers documented expenses. Bring your repair paperwork to the service desk and ask how to submit it.
| Reimbursement | Reimbursement available |
|---|
Timeline
| September 27, 2019 | NHTSA published the recall |
|---|---|
| September 27, 2019 | Dealer notification began |
| September 27, 2019 | Dealer notification ended |
| November 8, 2019 | Owner notification mailed |
| November 19, 2019 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| November 19, 2019 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 19V684?
Recall 19V684 covers 257,473 2018-2020 BMW, Rolls-Royce, and Toyota vehicles with back-up camera settings that can leave the rear view image blank when the vehicle is shifted into reverse. BMW dealers will update the back-up camera software for free.
What should I do if my 2018-2020 BMW vehicle is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 19V684. If it is, contact a franchised dealer for the affected brand and ask for the free back-up camera software update. Reference recall number 19V684 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and BMW's remedy says dealers will update the back-up camera software free of charge. The recall repair began November 8, 2019.
What is the safety risk?
The safety risk is a missing rear view image when the vehicle is shifted into reverse. BMW says the lack of an image in the back-up camera display increases the risk of a crash. The dealer repair restores the software behavior for free.
What if I bought the vehicle used?
The free recall repair still applies. Recall coverage follows the VIN, not the first owner, so a used vehicle included in recall 19V684 remains eligible for the dealer software update at no cost.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/19V684000 |
|---|---|
| BMW customer service | 1-800-525-7417 |
| NHTSA recall # | 19V684 |
| NHTSA recall # (full) | 19V684000 |
Source documents
-
Download Owner Notice (PDF) - Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 23, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →