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Campaign 19V677 Posted September 24, 2019 25 units

2015-2019 Ferrara Inferno Recall 19V677: Front Shock

Recall 19V677 affects 25 2015-2019 Ferrara Inferno fire trucks for separating front shocks that can damage steering. Repair is free through Ferrara.

Ferrara is recalling 25 2015-2019 Inferno fire trucks with Reyco Granning independent front suspensions because the front shocks can separate from the upper mount and damage the steering gear housing. That damage can cause a steering fluid leak and loss of hydraulic steering assist, which increases the risk of a crash; Ferrara dealers will complete the repair free of charge.

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What's wrong?

The front suspension on a 2015-2019 Ferrara Inferno fire truck supports the front axle and keeps the wheels controlled as the truck turns, brakes, and carries weight. These trucks use an independent front suspension from Reyco Granning. The front shocks are part of that system; they dampen bouncing and keep suspension movement controlled.

On affected trucks, a front shock can separate from its upper mount. Once loose, the shock is no longer held where it belongs and can strike the steering gear housing. That housing contains the steering gear and steering fluid path that help provide power steering assist. Damage there can cause a steering fluid leak and reduce or remove power steering assist.

There is no warning sign before failure. Because the remedy is not visually apparent, an owner or fleet shop should not assume a truck is repaired just by looking at the suspension.

Who's affected?

Spans the 2015, 2016, 2017, 2018, and 2019 Inferno model years, all tied to the same front suspension component.

2015 Ferrara Inferno front suspension
2016 Ferrara Inferno front suspension
2017 Ferrara Inferno front suspension
2018 Ferrara Inferno front suspension
2019 Ferrara Inferno front suspension
Units affected25
Field incidentsNHTSA has logged no field incidents to date.

A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific truck is included.

What's the safety risk?

Loss of hydraulic steering assist makes the Inferno harder to steer and increases the risk of a crash. There is no warning sign before failure, so take any sudden steering change seriously and schedule the recall repair soon. Repair is free at any franchised Ferrara dealer.

What should I do?

  1. Check your VIN to confirm your 2015-2019 Ferrara Inferno is included in this recall.
  2. Contact a franchised Ferrara dealer to schedule the free front-suspension inspection and repair that keeps a loose front shock from damaging the steering gear housing.
  3. Bring the recall notice if Ferrara mailed one. If not, reference recall number 19V677 when you call.
  4. Watch for steering fluid leaks or reduced power-steering assist until the repair is complete.
  5. Call Ferrara customer service at 1-800-443-9006 with questions about scheduling or repair status.

What happens at the repair

At the dealer, a Ferrara technician works with Reyco Granning to inspect the independent front suspension, including the front shocks, upper shock mounts, and nearby steering gear housing. The technician repairs the affected suspension hardware and related damage as needed so the shock stays secured and does not contact the steering gear. The recall repair is free, and parts and labor are covered under campaign 19V677.

Timeline

September 24, 2019 NHTSA published the recall
October 9, 2019 Owner notification mailed
October 11, 2019 Dealer notification began
October 25, 2019 Dealer notification ended
October 28, 2019 VIN-searchable in NHTSA's database Check your VIN to see whether this recall applies to your specific vehicle.
October 28, 2019 Interim owner notification (was planned for this date)

Frequently asked questions

What is recall 19V677?

Recall 19V677 covers 25 2015-2019 Ferrara Inferno fire trucks with Reyco Granning independent front suspensions. The front shocks can separate from the upper mount, contact the steering gear housing, cause a steering fluid leak, and reduce power steering assist.

What should I do if my 2015-2019 Ferrara Inferno is on this recall?

Check your VIN to confirm your specific fire truck is included in recall 19V677. If it is, contact Ferrara customer service at 1-800-443-9006 and reference recall 19V677. Ferrara will work with Reyco Granning to inspect and remedy the vehicle for free.

Is the recall repair free?

Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Ferrara's remedy says the inspection and repair are free. Ferrara will work with Reyco Granning to complete the remedy on included vehicles.

What is the safety risk?

The safety risk is reduced steering assist. If the loose front shock damages the steering gear housing, hydraulic steering fluid can leak and power steering assist can be lost, increasing crash risk. Confirm the VIN, then arrange the free inspection and remedy through Ferrara.

When did Ferrara notify owners about recall 19V677?

Ferrara issued an interim owner notification on September 24, 2019, and the recall began October 9, 2019. If your department or fleet bought the truck used or missed the notice, the VIN still decides whether the free recall remedy applies.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/19V677000
Ferrara customer service1-800-443-9006
NHTSA recall #19V677
NHTSA recall # (full)19V677000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on May 23, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →