Recall 19V672 affects 15 2020 Cruiser Rv South Fork recreational trailers for missing bunk-bed supports. Repair is free at any franchised Cruiser Rv dealer.
Cruiser Rv is recalling 15 2020 South Fork recreational trailers because wood backers for the slide out bunk supports were not installed during manufacturing. Without those backers, the upper bunk bed can fall while someone is on or under it, which increases the risk of injury; Cruiser Rv dealers will complete the repair free of charge.
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What's wrong?
The upper bunk in the 2020 Cruiser Rv South Fork recreational trailer depends on bunk supports attached to the slide out bunk end walls. Those supports use wood stiles, which are vertical wood pieces that help hold the bunk structure against the wall. Wood backers are hidden support blocks inside the wall that give the fasteners solid material to hold.
On affected trailers, those wood backers were left out during manufacturing. The bunk supports were fastened to walls without the intended backing behind them, so the upper bunk bed is not held as designed. Under load, the supports can loosen from the wall and the bunk can fall.
An owner can notice that the bunk support stiles are not tight against the walls. If the wood trim or support near the bunk looks loose, pulled away, or moves when touched, treat that as the warning sign and have the trailer inspected before using the upper bunk.
Who's affected?
| 2020 Cruiser Rv South Fork | Equipment |
|---|---|
| Units affected | 15 |
| Field incidents | NHTSA has logged no field incidents to date. |
Not every 2020 Cruiser Rv South Fork trailer is on the list. Check your VIN to confirm whether your specific trailer is included.
What's the safety risk?
In NHTSA campaign 19V672, loose bunk support stiles can let the bunk bed fall while someone is on it or underneath it, increasing the risk of injury. Check the bunk area for loose supports, keep people off and out from under the bunk until inspected, and schedule the repair. Repair is free at any franchised Cruiser Rv dealer.
What should I do?
- Check your VIN to confirm your 2020 Cruiser Rv South Fork is included in this recall.
- Contact a franchised Cruiser Rv dealer to schedule the free wood-backer installation that secures the upper bunk supports.
- Bring the recall notice if Cruiser Rv mailed one, and reference recall number 19V672 when you call.
- Avoid using the upper bunk or standing under it until the dealer repair is complete.
What happens at the repair
At the dealer, a Cruiser Rv technician installs wood backers on the slide out bunk end walls so the upper bunk bed supports are secured as the recall requires. The recall repair is free, with parts and labor covered. The work focuses on adding the missing backing material that holds the bunk support hardware in place. Ask the service desk to confirm the bunk bed is secure before pickup.
Timeline
| September 20, 2019 | NHTSA published the recall |
|---|---|
| September 20, 2019 | Owner notification mailed |
| October 18, 2019 | Dealer notification began |
| October 18, 2019 | Dealer notification ended |
| November 15, 2019 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 19V672?
Recall 19V672 covers 15 2020 Cruiser Rv South Fork recreational trailers missing wood backers for the slide-out bunk end walls. Without those backers, the upper bunk bed can fall and increase injury risk. Cruiser Rv dealers will install the wood backers for free.
What should I do if my 2020 Cruiser Rv South Fork is on this recall?
Check your VIN to confirm your specific trailer is included in recall 19V672. If it is, contact a franchised Cruiser Rv dealer to schedule installation of the wood backers that secure the bunk bed. Reference recall number 19V672 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Cruiser Rv dealers will install the wood backers free of charge. Cruiser Rv customer service is available at 1-574-206-7920 for recall scheduling questions.
Is it safe to use the upper bunk before the repair?
Do not use the upper bunk until the repair is complete. Recall 19V672 says the missing wood backers can let the upper bunk bed fall while someone is on or under it, increasing injury risk. The dealer repair secures the bunk bed for free.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/19V672000 |
|---|---|
| Cruiser Rv customer service | 1-574-206-7920 |
| NHTSA recall # | 19V672 |
| NHTSA recall # (full) | 19V672000 |
Source documents
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 23, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →