Recall 19V663 affects 136 2018-2019 Isuzu Nrr, Nqr, and Npr vehicles for steering keystock loss. Repair is free at any franchised Isuzu dealer.
Isuzu is recalling 136 2018-2019 Nrr, Nqr, and Npr vehicles modified with dual steering because the keystock can dislodge from the steering cross shaft. That defect can cause unexpected loss of right-hand steering and increase crash risk; Isuzu dealers will complete the recall repair free of charge.
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What's wrong?
The dual steering setup on these 2018-2019 Isuzu Nrr, Nqr, and Npr trucks lets the vehicle be steered from the right side after modification. A steering cross shaft connects the added right hand steering wheel to the rest of the steering system. A small metal key, called key stock, sits in a slot to lock the shaft parts together so steering input transfers cleanly.
On affected trucks, the key stock was undersized instead of being held with a tight press fit. Over time, that key stock can work loose from the steering cross shaft. When it moves out of place, the right hand steering wheel no longer controls the steering as intended.
There is no warning sign before failure. The first thing an operator notices can be an unexpected loss of right hand steering, which is why the key stock has to be checked and permanently captured in the shaft.
Who's affected?
Covers the Nrr, Nqr, and Npr across the 2018 and 2019 model years, all tied to the steering system.
| 2019 Isuzu Nrr | steering system |
|---|---|
| 2018 Isuzu Nqr | steering system |
| 2018 Isuzu Nrr | steering system |
| 2018 Isuzu Npr | steering system |
| 2019 Isuzu Nqr | steering system |
| 2019 Isuzu Npr | steering system |
| Units affected | 136 |
| Field incidents | NHTSA has logged 3 field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific truck is included.
What's the safety risk?
Unexpected steering loss can leave the driver without normal control and increases the risk of a crash. If your VIN is included, drive cautiously, avoid unnecessary trips, and schedule the recall repair promptly. There is no listed warning sign in this recall, so do not wait for a symptom. Repair is free at any franchised Isuzu dealer.
What should I do?
- Check your VIN to confirm your 2018-2019 Isuzu Nrr, Nqr, or Npr is included in this recall.
- Contact a franchised Isuzu dealer to schedule the free repair.
- Schedule the steering cross-shaft keystock repair that secures the dual-steering linkage and protects right-hand steering control.
- Bring the recall notice if one was mailed. If not, reference recall number 19V663 when you call.
- Drive cautiously until the repair is complete and stop using the vehicle if steering feels abnormal.
What happens at the repair
At the dealer, an Isuzu technician verifies that the keystock is seated in the steering cross shaft. If it is missing or out of position, the technician replaces it, retorques the set screw, and drifts a stamp into the keyed slot so the keystock stays in place. The recall repair is free, with parts and labor covered. Diesel Modification Center has a reimbursement plan on file for eligible steering related repairs paid before the recall notice. If you've already paid for this repair, ask Diesel Modification Center customer service how to submit documentation.
| Reimbursement | Reimbursement available |
|---|
Timeline
| September 18, 2019 | NHTSA published the recall |
|---|---|
| September 23, 2019 | Dealer notification began |
| September 23, 2019 | Interim owner notification (was planned for this date) |
| November 11, 2019 | Owner notification mailed |
| November 30, 2019 | Dealer notification ended |
Frequently asked questions
What is recall 19V663?
Recall 19V663 covers 136 2018-2019 Isuzu Nrr, Nqr, and Npr vehicles modified with dual steering. The keystock in the steering cross shaft can become dislodged and cause unexpected loss of right hand steering, increasing crash risk. The dealer repair is free.
What should I do if my 2018-2019 Isuzu Nrr, Nqr, or Npr is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 19V663. If it is, contact a franchised Isuzu dealer and reference recall number 19V663. The dealer will verify or replace the keystock, retorque the set screw, and secure the keyed slot for free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to perform the recall repair at no cost. For recall 19V663, the dealer verifies or replaces the steering cross shaft keystock, retorques the set screw, and secures the keyed slot free of charge.
What is the safety risk in recall 19V663?
The risk is unexpected loss of right hand steering. Recall 19V663 involves dual-steering Isuzu trucks where the keystock in the steering cross shaft can become dislodged, which increases crash risk. Confirm your VIN and arrange the free dealer repair.
When did the repair for recall 19V663 begin?
The recall repair began on November 11, 2019. If your VIN is included, the remedy is available now. Contact a franchised Isuzu dealer or Diesel Modification Center customer service at 1-256-457-1726 and reference recall number 19V663.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/19V663000 |
|---|---|
| Isuzu customer service | 1-256-457-1726 |
| NHTSA recall # | 19V663 |
| NHTSA recall # (full) | 19V663000 |
Source documents
-
Download Quarterly Report (PDF) - Download Recall Investigation Document (PDF) (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 23, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →